Occasional On demand Remote Tech Support / Help Desk

Needs to hire 10 Freelancers

We are a small IT company in need of remote support technicians. This position is on demand.

This is not a full time or part time position. This role is best suited for someone who has several other clients and projects going on. We will post remote support tickets or you may log into our phone system and receive the next caller who put themselves in que for support.

You may only get a few hours a week. Although, we have an advertising campaign coming out soon and will need a group of agents ready to accept the work.


US Based Only (Some exceptions may be made but please inquire with me)

Third Generation i5 or i7 CPU (2013 or newer PC or Mac)

Windows 7, Windows 10, or macOS

High Speed Internet Connection (25Mbps+ download and 5Mbps+ Upload)

The candidates must have a good overall knowledge of Windows and Mac OS.

A router that can handle Quality of Service and handle VoIP (We need high quality phone calls)

Google Chrome

Webroot, Norton, or similar Internet Security Installed

The work may include the following:

Guiding the end user to reset and log into accounts

Malware and Virus Removal

Software updates

Basic network troubleshooting

One on one instruction

Setup email accounts in mail client

Installing our managed services RMM software

Microsoft Outlook

Microsoft Office

We will contact you once one of our clients is in need of support. Or you may stay logged into our phone system and the next support request in que will pop up for you to call.

We will handle payments and invoicing. Or you may direct end users to

Compétences : Conception graphique , Design de logo, Photoshop, PHP, Design de site internet

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Concernant l'employeur :
( 0 commentaires ) San Jose, United States

Nº du projet : #19258182

11 freelance font une offre moyenne de $20/heure pour ce travail


We are interested on demand tasks/support, so please click on the chat button for further discussion. Please click on the chat button for further discussion about your project. Look forward to hearing from you. Plus

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Hello, I available for your work dedicated 40-45 hours / week, As you need business apps designed and developed i will make it from the start designing UI/UX , Wireframe, Development, testing, and ongoing support. Plus

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Hi , I am divya a professional Graphic Designer with 5 years of full time experience. After reading your "Design project" description i am interested to work on its design. For my previous work you can check my Plus

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Hello, I have extensive experience with web app and mobile (Android/IOS) app design and development . I have 5 year of working experience in Hybrid and Native app I am confident i can design and develop your proj Plus

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I meet all your requirements. I also have 4 years of experience in customer support - inbound calling.

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I can make you better logos just I haven't been yet choosed me in freelancer. But in my surrounding many make there logos by my hands don't miss the logos of my style. And importantly send all details Relevant Skills Plus

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Hello, I worked in Nabors corporate services by 2 years as IT Support in Argentina. I can do this job with out problems because I have more than 5 years of experience and I know how the USA business work. I have Plus

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I have 16 years experience in the field of IT and procurement for an International organization known as GIZ. Now I work as a freelancer so that I could share my knowledge on diverse opportunities. I am confiden Plus

$15 USD / heure
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hello I'm Ryan I am certified in network+ and security+ I am well versed in all things help desk and it support. I have excellent customer service skills and would be glad to be of help.

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