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Job Title GoHighLevel (GHL) Operations & Systems Assistant – Part-Time / Remote About the Role We are looking for a highly organized, tech-savvy Operations & Systems Assistant who has hands-on experience with GoHighLevel (GHL) and can help organize, document, maintain, and improve our internal systems. This is not just a basic data-entry VA position. We need someone who can understand how a business operates, take information that may currently be scattered or manual, and help turn it into a clean, repeatable system. You should be comfortable receiving a process, understanding how it works, documenting it, building the tracking around it, and helping us make sure it is actually being followed. Primary Responsibilities GoHighLevel (GHL) * Manage and organize our GoHighLevel CRM * Enter, update, and maintain client and lead information * Build and organize pipelines and opportunity stages * Move contacts through the correct pipeline stages * Create and manage tags, custom fields, lists, and workflows * Maintain accurate contact records * Clean up duplicate, outdated, or incorrectly entered information * Help build basic GHL automations and workflows * Test workflows to ensure they are functioning correctly * Identify gaps or problems inside the CRM * Maintain consistent CRM organization * Create reports or dashboards when needed SOP Creation & Documentation * Turn verbal instructions, videos, Loom recordings, and existing processes into clear SOPs * Create step-by-step instructions that another team member can easily follow * Organize SOPs into a central system * Update SOPs whenever processes change * Create checklists for recurring responsibilities * Document who is responsible for each process * Help eliminate processes that currently depend on someone remembering what to do * Identify missing steps or unclear responsibilities KPI & Performance Tracking * Build and maintain KPI trackers * Track weekly and monthly performance * Maintain metrics for areas such as: * Lead outreach * Conversations * Conversions * Instagram leads * Referrals * Client extensions * Upgrades * Reactivations * Client compliance/status * Calculate and track conversion percentages * Keep KPI information updated and accurate * Create simple weekly summaries for management * Identify missing or inconsistent data * Help create a clear Red / Yellow / Green tracking system where appropriate Operations & Systems * Help organize our backend operations * Turn repetitive tasks into repeatable systems * Create operational checklists * Help establish daily, weekly, and monthly workflows * Track whether important tasks have been completed * Identify bottlenecks, missing information, or broken processes * Recommend ways to simplify existing systems * Help reduce unnecessary manual work * Keep systems organized as the business grows * Follow up with team members when required information is missing Data Management * Perform accurate data entry * Maintain spreadsheets and trackers * Cross-check information between GHL and other systems * Organize client and lead records * Audit information for errors or missing data * Maintain clean and reliable databases * Create simple reports from existing data Required Skills * Hands-on GoHighLevel experience * Strong Google Sheets or Excel skills * Experience creating SOPs * Experience with KPI tracking and reporting * Strong attention to detail * Excellent organizational skills * Comfortable learning new systems quickly * Ability to follow instructions without constant supervision * Ability to troubleshoot basic system/process issues * Strong written English communication * Comfortable working from Loom/video instructions * Reliable internet and computer * Ability to meet deadlines consistently Strongly Preferred * Previous experience supporting an online coaching, fitness, consulting, or service-based business * Experience building GHL workflows and automations * Experience with Zapier or similar automation tools * Experience creating dashboards * Experience improving business processes * Experience working directly with a founder, manager, or operations lead * Ability to spot problems and suggest solutions instead of waiting to be told every step The Person We Want We want someone who: * Is extremely organized * Pays attention to small details * Takes ownership of their work * Asks intelligent questions when something is unclear * Does not need to be reminded repeatedly * Can take a messy process and make it organized * Thinks in terms of systems, processes, accountability, and efficiency * Communicates quickly when there is a problem * Is comfortable being held accountable to deadlines and KPIs * Wants a long-term position if the working relationship is successful Initial Schedule * Part-time * Approximately 10–20 hours per week to start * Remote * Opportunity for additional hours and responsibilities based on performance When Applying, Please Answer These Questions 1. Tell me specifically what you have built or managed inside GoHighLevel. Do not just tell me that you have “experience with GHL.” Give me examples of pipelines, workflows, automations, dashboards, or systems you personally created. 2. Imagine I give you a Loom video explaining a messy manual process involving GHL, Google Sheets, KPIs, and team follow-up. Walk me through exactly how you would turn that into a documented, trackable system that another employee could follow without needing me. Please also include: * Your hourly rate * Your weekly availability * Your time zone * How many hours you can commit each week * Examples/screenshots of GHL systems, SOPs, dashboards, or KPI trackers you have previously created, if available Important: Please begin your application with the words “SYSTEMS FIRST” so we know you read the entire job description.
Project ID: 40663941
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Active 5 days ago
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28 freelancers are bidding on average $17 USD/hour for this job

SYSTEMS FIRST. Hi there, I understand you need more than a GHL VA: you need someone who can turn scattered processes into organized, documented, trackable systems, while keeping GHL, KPIs, SOPs, and team accountability aligned. I’m confident I can take ownership of that workflow and continuously improve it as your business grows. My approach is to first audit your existing GHL setup, pipelines, contacts, tags, custom fields, workflows, and reporting. From there, I’ll turn your Loom/video instructions and manual processes into clear SOPs, checklists, ownership rules, and repeatable workflows. I’ll build and maintain KPI trackers in Google Sheets/Excel, including conversion metrics and Red/Yellow/Green indicators, while cross-checking GHL data to identify gaps, duplicates, and inconsistencies. For each process, I’ll document what needs to happen, who owns it, when it happens, where it is recorded, and how completion is verified. Where repetitive work can be automated through GHL or Zapier, I’ll identify and implement practical improvements rather than simply maintaining the existing process. Do you already have an established GHL structure and KPI definitions that I should preserve, or would you like me to audit the current setup and recommend the initial system structure? I’m ready to start immediately. Warm Regards, Aneesa.
$25 USD in 40 days
7.6
7.6

SYSTEMS FIRST. I will optimize your GHL workflows using Loom-documented SOPs to build a scalable dashboard. I specialize in automating lead tracking and manual data processes for high-growth service businesses. Let's discuss!
$10 USD in 40 days
6.9
6.9

SYSTEMS FIRST Hello! We can step in as your GoHighLevel Operations & Systems Assistant to organize, document, maintain, and improve your internal systems. As a team of 62 professionals with over 9 years of experience in CRM management, process documentation, and operational systems, we've built GHL pipelines, workflows, automations, and KPI trackers for service-based businesses. We're highly organized, detail-oriented, and comfortable turning messy manual processes into clean, repeatable systems that any team member can follow. Here's how we can help: - Manage and organize your GHL CRM: pipelines, opportunity stages, tags, custom fields, workflows, and contact records with regular clean-up. - Create clear SOPs from verbal instructions, Loom videos, and existing processes—step-by-step instructions with checklists and ownership tracking. - Build and maintain KPI trackers in Google Sheets/Excel for leads, conversions, client status, and performance metrics with Red/Yellow/Green tracking. - Improve operations by turning repetitive tasks into repeatable systems, creating workflows, and identifying bottlenecks or missing information. To clarify, what are your top 3 pain points in GHL or operations right now? Also, do you have existing dashboards or reports we should work with? I'll share examples of GHL systems, SOPs, and dashboards I've built. Hourly rate: $10 USD, availability: 20 hours/week, time zone: flexible. Let's build systems that scale.
$10 USD in 40 days
5.4
5.4

SYSTEMS FIRST. Hi there, I got that you need a reliable GHL operations assistant who can take scattered processes, CRM data, KPIs, and manual follow-ups and turn them into organized, repeatable systems. This is exactly what I can help you with, let's chat. My approach is to clean and structure your GHL CRM, organize pipelines, stages, tags, custom fields, workflows, and automations, then connect the operational tracking with Google Sheets where needed. I’ll turn Looms and verbal instructions into clear SOPs, checklists, ownership rules, and recurring workflows, while auditing data quality and testing automations to prevent missed or duplicate actions. For KPIs, I can build practical trackers for leads, conversations, conversions, referrals, upgrades, reactivations, and compliance with clear Red/Yellow/Green status reporting. As final deliverables you will receive an organized GHL system, documented SOPs, KPI trackers/dashboards, workflow automations, operational checklists, clean CRM data, reporting structure, and ongoing process improvements. If you give me a messy Loom-based process involving GHL, Sheets, KPIs, and team follow-up, should I first map the current process and then build the improved workflow, documentation, ownership, and tracking around it? I’m available and can work reliably within your required schedule. I’d be happy to review your current GHL setup and identify the first systems that should be cleaned up. Regards, Imran S.
$25 USD in 40 days
5.1
5.1

★★★ GoHighLevel SPECIALIST ★★★ Hi, I understand that you are looking for someone to help organize and improve your internal systems using GoHighLevel. I have hands-on experience with GHL, where I have built and managed various pipelines, workflows, and automations. For instance, I created a comprehensive lead management system that streamlined the tracking of client interactions and conversions, which significantly improved our outreach efficiency. To address your needs, I would start by reviewing the existing processes you have in place. I can then document these processes into clear SOPs, ensuring that they are easy to follow for any team member. I will also create KPI trackers to monitor performance metrics, helping you visualize areas for improvement. My approach will involve turning repetitive tasks into automated workflows, reducing manual work and increasing accountability. I can provide examples of previous GHL systems and dashboards I have created, which will demonstrate my capability to deliver what you need. I am available for approximately 15 hours per week and can start immediately. Thanks!
$10 USD in 40 days
5.7
5.7

SYSTEMS FIRST Hello, After reviewing your requirements, I understand that you are looking for a GoHighLevel operations specialist who can organize CRM systems, document processes, improve workflows, and turn manual tasks into repeatable systems. For GHL management, I can help organize pipelines, opportunity stages, tags, custom fields, contact records, workflow testing, dashboards, and reporting systems. I focus not only on completing tasks but also on making sure the process is clear, measurable, and easy for the team to follow. For your Loom-based process documentation workflow, my approach would be: 1. Review the current process and identify manual steps, bottlenecks, and missing information. 2. Convert the process into a clear SOP with step-by-step instructions, ownership, and checklists. 3. Build tracking systems using GHL, Google Sheets, or dashboards. 4. Test the workflow and refine it based on actual team usage. I understand the importance of maintaining clean CRM data, accurate KPIs, and reliable follow-up systems for a growing business. A few questions: • Are your current GHL pipelines and workflows already partially built, or would they need to be structured from the beginning? • Which KPI tracking system are you currently using (Google Sheets, GHL reports, or another platform)? I would be happy to support your team long-term and help turn your operations into organized, scalable systems. Best regards, Carlos
$10 USD in 40 days
4.8
4.8

With not only experience but in-depth knowledge of GoHighLevel (GHL), I'm Safdar, the Virtual Assistant you need for this project. I have a proven track record in data management, creating SOPs and building KPI tracking systems which will come in handy while managing and organizing your GHL CRM and establishing a clean, repeatable system for your business. Additionally, I possess strong Google Sheets skills - an asset for maintaining metrics and generating reports- as well as troubleshooting basic system/process issues that may arise. Apart from my proficiency in GoHighLevel and Google Workspace, I possess a variety of skills that will further benefit your operations. My expertise in Python Scripting & Workflow Automation aligns well with your aim to simplify existing systems, minimize manual work along with my ability to identify bottlenecks, missing information or broken processes offer the best solution to ensure high productivity. It's my commitment to delivering high-quality work whilst providing a dependable support that significantly improves efficiency and customer satisfaction. My goal is to become an invaluable extension of your team by using my skills in data entry, project management, Excel and GoHighLevel to keep things organized and streamlined. With this combined skill set, I'm confident in my ability to meet your expectations and usher in positive changes for your organization. Don't miss out on
$7 USD in 40 days
3.9
3.9

SYSTEMS FIRST I've spent the last 10+ years building and organizing backend systems for small businesses and service companies. SOPs, KPI trackers, operational checklists, turning messy Loom walkthroughs into documented processes another team member can run without asking questions -- that's been a big part of my work across 100+ projects. If you handed me a Loom of a messy process touching GHL, Sheets and team follow-up, here's what I'd do: watch it twice, map every step and decision point into a numbered SOP draft, flag where data currently lives vs where it should live, build the tracker in Sheets with formulas that auto-calculate your conversion percentages and red/yellow/green status, then loop back with you to confirm before rolling it out to the team. I'll be straight with you though. My CRM background is mostly custom-built systems and Salesforce-adjacent tools, not GHL specifically. I've picked up new platforms fast before but I don't want to oversell direct GHL pipeline and workflow building experience I don't have yet. If that's a dealbreaker, totally understand. I can commit 15-20 hours a week, based in LA, available during standard business hours Pacific. Want to do a quick trial task so you can see the work before committing?
$10 USD in 7 days
3.4
3.4

SYSTEMS FIRST I have strong experience in data management, Google Sheets/Excel, KPI tracking, SOP documentation, CRM organization, and digital operations. I’m comfortable taking a Loom/video process, understanding the workflow, organizing it into clear steps, building a tracker/checklist, and suggesting improvements where I see gaps. I’m also experienced with lead management, data cleaning, reporting, and maintaining structured systems, and I’m someone who prefers to identify problems and suggest solutions rather than simply wait for instructions. I’d be happy to discuss the GHL-specific workflows and systems you need and share relevant examples of my previous tracking and documentation work. Rate: 8/hour Availability: 10–30 hours/week Time Zone: PKT (UTC+5)
$8 USD in 40 days
2.6
2.6

As a tech-savvy and detail-oriented professional, I possess the exact specialist expertise you're seeking in a GoHighLevel (GHL) Operations & Systems Assistant. With extensive hands-on experience in managing CRMs, organizing data, and implementing automated workflows, I can transform scattered or manual processes into clean, repeatable systems that enhance your business operations. My proficiency in GoHighLevel (GHL) is complemented by my strong skills in Google Sheets and Excel, enabling me to handle all aspects of your data administration with accuracy and efficiency. Creating SOPs and tracking KPIs both come naturally to me: I understand the importance of streamlining processes through consistent documentation and monitoring performance metrics religiously. Moreover, I value organization profoundly which has made me adept at managing complex backend operations ensuring no details go amiss. My knack for troubleshooting basic system/process issues, reducing manual work, and enhancing existing systems will immensely contribute to your business' growth. Choose me for this role and let me help you amplify your business's efficiency while maintaining an unwavering focus on detail and a commitment to quality. I look forward to being the assistant synonymous with success that your company needs!
$10 USD in 40 days
0.6
0.6

ng, and documentation. My background is 10+ years in software development, automation, databases, APIs, and cloud systems, so I naturally approach operations with a systems mindset. I want to be transparent that I have not personally managed GoHighLevel accounts enough to claim specific GHL pipelines or workflows I have not built. I can, however, learn your setup quickly and handle the technical automation, data management, documentation, and process improvement carefully. For a Loom process, I would map the current workflow, identify inputs and owners, define GHL fields and stages, build the tracking structure, document every step, test the process, and create KPI reporting with clear accountability. Rate: $35/hour Availability: 10–20 hours weekly Timezone: Serbia I can start with a small process and prove the workflow before expanding.
$10 USD in 40 days
0.5
0.5

SYSTEMS FIRST Hi, I can organize your GoHighLevel CRM, workflows, SOPs, and KPI tracking systems. The focus is creating a repeatable operations system with clean CRM processes and automation is key. I’ve handled builds where businesses needed structured workflows, data organization, reporting, and process documentation to reduce manual work. I’d like to win this project and can deliver reliable, high-quality support within your requirements if awarded. I’ll focus on keeping GHL organized, turning processes into clear systems, and helping your team maintain accurate tracking as the business grows. Thank you.
$10 USD in 40 days
0.0
0.0

As an experienced Virtual Assistant, I've honed my technical and business process skills to ensure seamless operations for businesses. A key tool I have in my arsenal is GoHighLevel - a software I'm adept at utilizing to manage, organize, and streamline CRMs just like the role you're seeking to fill requires. In addition to my GHL proficiency, I have a strong handle on Google Sheets and Excel which are essential for data management and KPI tracking that'll make up a significant part of this role's responsibilities. Beyond mere data-entry, my understanding of how businesses operate equips me to help identify gaps or problems in your current systems, assist in creating SOPs, and recommend ways to simplify existing processes. I'm committed to not just following existing protocols but actively improving them where necessary. Lastly, my experience supporting online businesses like yours adds another layer of value to my proposition. From eCommerce management to ERP/CRM system assistance and even VibeCoding solutions, I bring to the table various skills that make your businesses thrive in their digital processes from end-to-end. My proactive approach will ensure that not only are tasks completed efficiently but also that systems are thoughtfully organized as your business continues to grow.
$7 USD in 40 days
0.1
0.1

As a seasoned Operations & Systems Assistant with immersive knowledge of GoHighLevel (GHL) and its integrations, I am your ideal candidate for this venture. My portfolio boasts fluency in Google Sheets, Excel, SOP development, KPI tracking, and implementing efficient systems to amplify productivity. I have a profound ability to apprehend complex processes, document them into SOPs that are easily understandable by other team members and streamline workflow accordingly. Moreover, my knack for data management and analysis aligns well with the primary responsibilities of this project. I can confidently ensure that your GoHighLevel CRM is accurately updated, maintained, information is meticulously entered, duplicate records are eliminated and dashboards/recap reports are prepared without any inconsistency. My proficiency extends to identifying gaps or problems inside the CRM and rectifying them in consistent CRM organization. Lastly - but importantly - my affable approach coupled with my insatiable thirst for technological awareness would ascertain that I comprehend your unique operational framework more comprehensively than my competitors. Should you decide to leverage my skills, together we will not only curate a tidy backend operation but also build effective GHL automations from scratch which will amalgamate seamlessly with your systems. Hoping for an opportunity to transform your business processes!
$12 USD in 40 days
0.0
0.0

Hello, I am Mohammed From Tampa, FL. SYSTEMS FIRST I can streamline your operations using GoHighLevel, transforming chaotic processes into efficient systems. With hands-on experience in GHL, I've built client pipelines, automated workflows, and organized dashboards, ensuring data integrity and operational efficiency. I excel in creating clear SOPs from complex processes, turning verbal instructions into actionable documentation. My approach involves not only organizing information but also identifying gaps and simplifying workflows to enhance productivity. I am proficient in Google Sheets and KPI tracking, designing tracking systems that maintain accuracy and consistency. As a detail-oriented professional, I ensure that every task is completed on time without the need for constant oversight. I'm ready to commit to 10-20 hours weekly, bringing my expertise to your team for a long-term collaboration. My hourly rate is $10, and I am available in the EST time zone. Let's transform your internal systems into a well-oiled machine. Thank you.
$9.50 USD in 40 days
0.0
0.0

Hi there, I read your project details, and I can accurately handle your data transcription/entry task right now with 100% accuracy. Being mathematically trained, I have strong attention to detail, excellent speed with Excel/Google Sheets, and zero formatting errors. I am online and ready to start immediately. Let's chat briefly so I can show you a quick sample if needed! Best regards, Ashen Hemaka.
$7 USD in 40 days
0.0
0.0

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