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Customer Service and Admin Superstar!

Title: Customer Service & Admin Superstar!

Job Summary:

We are a growing online store based in New Zealand.

We are looking for an experienced customer service representative/admin person with superior customer service skills and strong written communication.

Most interaction with customers will be by email so you must have the ability and experience to communicate with customers quickly and effectively from various backgrounds.

You will also be required to track and update customer orders so will need to have excellent attention to detail. You must have basic to intermediate Microsoft Office skills, particularly in Excel.

Please send through your CV/Resume highlighting your skills and experience!

Hours & Availability:

(Ongoing) 15-20 hours per week. With the potential to increase to 30-40 hours later

Must be

• Able to work between July and August 2018

• Able to work between Monday to Friday, and the occasional weekend

• With the agreed hours of work must be between 8am to 8pm New Zealand Time

Key functions include (but not limited):

• Customer Enquiries

• Customer Complaints and feedback

• Refunds and Returns

• Track and update customer orders

• Reconciling Orders

• Liaising with our supplier / procurement team

• Data entry and admin duties

• Any Adhoc or other tasks required

Skills & attributes required:

• Proven superior customer service (3+ years)

• Excellent written communication in English

• Basic to intermediate Microsoft Excel skills, Microsoft Outlook, Google Drive experience

• Excellent attention to detail

Job Performance:

• The successful applicant will have monthly targets and KPI (key performance indicators) for review.

Compétences : Service client, Service Clientèle, Saisie de Données, Excel, Traitement des Commandes

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Concernant l'employeur :
( 0 commentaires ) New Zealand

Nº du projet : #17290885

51 freelance font une offre moyenne de $7/heure pour ce travail

jkaranm

Hello Future Client, My name Janis, one of the Preferred Freelancer which you can see a badge in my profile. I believe we can help you with your Customer Service and Admin Superstar because its one of our skills an Plus

$11 NZD / heure
(52 Commentaires)
7.9
HardWorker1989

Hello & Good Morning. First all, apologies for bidding higher than your budget but my client reviews speak volumes about my quality of services, speed and above all honesty. I have been working as a Virtual Marke Plus

$14 NZD / heure
(102 Commentaires)
6.9
nephideguzman

I have an experience in managing ecommerce store, doing customer support and order fulfillment. I was providing customer support through email and Facebook while order fulfillment was being done through Oberlo and AliE Plus

$10 NZD / heure
(3 Commentaires)
5.5
Pmshah1985

I am Chartered Accountant by profession having experience of more than 6 years in a reputed MNC, worked as financial analyst .Proficient in accounting, bookkeeping. Very hardworking and good communication skills Servi Plus

$10 NZD / heure
(27 Commentaires)
5.0
sydneyjovita

Hi, Good day! The position seems to fit well with my qualification, work experience & carrier interests. I have done this kind of work before with various businesses and individuals. I'd be more than happy to p Plus

$6 NZD / heure
(8 Commentaires)
4.8
okechukwu1

Hello! I'm a customer support agent with over 2 years of experience. My written and spoken English are both on par. I feel I would make an impression in this role. Please consider me.

$10 NZD / heure
(5 Commentaires)
5.0
wiisetech

Hi, I am interested in this job. I understand what you required. I will provide you fast,quality and error free work because I am professional and experienced in it. Waiting to discuss with you more. Regards.

$4 NZD / heure
(39 Commentaires)
4.2
MosesWanjala

Hello there, am a professional administrative assistant with a bachelor degree in Cooperative business Management hence an expert in administrative skills. I have been working as a customer support assistant for two Plus

$3 NZD / heure
(21 Commentaires)
3.8
$4 NZD / heure
(3 Commentaires)
3.4
bpo0995

After reviewing the job post and the description I believe I am the best fit for this role. I I have been working in customer service for over ten years and specialize in phone support. I have a great experience of ans Plus

$7 NZD / heure
(2 Commentaires)
2.4
nareshmakwana

Hi there! I hope you are doing well! I have an experience of 2.5 years in Customer Support field and I have worked for eBay UK and Vodafone UK. My communication skills are very good which will help me in providing Plus

$10 NZD / heure
(1 Évaluation)
1.8
Dataentryworker5

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$5 NZD / heure
(0 Commentaires)
0.0
maryneldionisio

Dear Hiring Manager, I found your post for Virtual assistant and I am interested to apply. I've been a customer service representative for 8 years in the BPO industry and 3 year as a Virtual assistant. I have an ext Plus

$7 NZD / heure
(0 Commentaires)
0.0
Simomoukasse

Hello there, I see that you are looking for an experienced Customer Support representative who could take care of your customer inquiries and do Phone/Email support ! your project reminds me of my previous projec Plus

$5 NZD / heure
(0 Commentaires)
0.0
dinahdinopol

With my expertise in Customer Support and Training Management, I am interested to apply for this Customer Service position. I have experienced working for both Customer Service and Technical support for BPO companies. Plus

$7 NZD / heure
(0 Commentaires)
0.0
edzalcano

I have an outgoing friendly and positive personality. I am fluent in English, both verbal and written. I have more than 8 years of Call Center experience in the Philippines. I have handled both Customer Service and Sal Plus

$7 NZD / heure
(0 Commentaires)
0.0
bikumesh

hello sir i m looking this type of job ...i have 10+y of experience in administration field....i can settle in nz if u hire me as permanent employee .. i can handle entire office related work as u can .. i will be Plus

$11 NZD / heure
(0 Commentaires)
0.0
$7 NZD / heure
(0 Commentaires)
0.0
$10 NZD / heure
(0 Commentaires)
0.0
$7 NZD / heure
(0 Commentaires)
0.0