We are looking for a representative who can work closely with managing incoming customer queries on day-to-day basis, ensuring quality to all customers. Looking for an individual who are interested in games and passionate about providing quality service on an ongoing basis. Person should have keen eye for detail, great work ethics, excellent verbal/written communication (Hindi & English), ready to work on shifts & on weekends.
- Respond to and resolve service requests and customer inquiries via email.
- Accountable to the customer and ensure customer satisfaction.
- Responsible for managing the ticket count.
- Direct feedback and/or game defects to the game team.
- Use superior judgment and be diplomatic when communicating with customers about potentially controversial issues.
21 freelance font une offre moyenne de ₹268/heure pour ce travail
Hi, I am an experienced chat support member who has worked on 3-4 websites and I know exactly how to answer customer related queries. I am interested in working for your site.