Fermé

1 Month Onsite English Voice and Accent Trainer

To Train a team of 20 Tech Support Engineers in English Voice and Accent to handle and communicate technical support calls from Internal Customers in a professional and effective manner.

Prerequisites :

1) To provide a Voice and Accent Trainer onsite at Noida Office for approx.1 month.

2) The Trainer to spend 8 Hours onsite for approx. 1 month (5 Days a week) – Timing to be decided

Scope of Work :

1) The Trainer undertakes the following tasks –

a) Need assessment for the Training

b) Train the trainees on Voice & Accent, Customer Orientation and Cultural Sensitivity

c) On Floor Assessment/Live Feedback on the progress made for the training

d) Identify 2-3 Trainees within the group and mould them to become leaders/future trainers

e) Derive and structure an effective training model for future use

Compétences : Anglais (R.-U.), Formation

Voir plus : voice accent trainer, moodle english accent trainer, voice english accent record, female voice english accent, voice accent trainer modules, voice accent trainer bangalore

Concernant l'employeur :
( 0 commentaires ) India

N° du projet : #13087121