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Our practice needs a fluent English-Spanish assistant who can confidently speak with patients over the phone, secure new appointments, and place follow-up bookings in our scheduling system. All outreach is done by live calls—no email or texting—so clear pronunciation, active listening, and a warm bedside manner are essential. Day-to-day work will include: • Calling patients from a provided list to arrange initial visits • Entering confirmed dates and times directly into our calendar tool • Re-contacting recent patients to schedule required follow-up appointments • Updating call notes so our clinical team can track each interaction Acceptance criteria for each shift: 1. Call log uploaded (attempts, outcomes, next steps) 2. All booked slots visible in the shared schedule before sign-off 3. Patient data handled in line with HIPAA guidelines Experience with any standard medical electronic health records is welcome; Steady weekly hours are available once we verify call quality during an initial trial.
Project ID: 40535031
6 proposals
Remote project
Active 6 days ago
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6 freelancers are bidding on average $9 USD/hour for this job

Hello Dear Client, As a native English speaker with vast experience in customer support, administrative assistance, and virtual assistance, I am confident that I am a great fit for this position. I have excellent communication skills and can effectively interact with people from diverse backgrounds. I am also very patient with customers to ensure 100% satisfaction.I am also savvy in email management, data entry, inventory management among other skills. You are guaranteed reliability, effective communication, and tasks completed accurately and on time. I am available for up to 60 hours per week and am seeking a full-time, long-term opportunity. I have experience using different CRMs and am open to learning any new tools to ensure success in this role. Kindly send me a message for further discussion. Regards, Purity Tai
$12 USD in 40 days
8.3
8.3

Hello, I’m a fluent English-Spanish communicator with experience in patient support, appointment scheduling, data entry, and handling calls professionally. I can confidently contact patients, book appointments, manage follow-ups, update call notes, and maintain accurate records while following HIPAA requirements. I’m detail-oriented, reliable, and available for steady weekly work. I’d be happy to complete the trial shift and demonstrate my call quality. Thank you. Farah.
$8 USD in 40 days
5.0
5.0

Drawing from my extensive experience in digital marketing and automation, I can bring a unique perspective and skillset to your medical practice. My expertise in clear communication, precise data management, and client engagement aligns perfectly with the responsibilities of this role. I understand the importance of being detail-oriented and respectful when handling patient data, which is crucial for fulfilling HIPAA guidelines. While my background might not be directly within the medical profession, my experiences have honed my ability to navigate multiple tasks simultaneously, meet deadlines, and communicate effectively across diverse contexts. Furthermore, my proficiency in English and Spanish can contribute immensely to engaging with your bilingual patient base. I believe my skill in "rippling" technologies into workflows can be especially beneficial in this position. Using AI agents to automate well-defined processes can streamline your scheduling system and enhance outreach effectiveness. I am eager to bring these talents to simplify your current approach while ensuring every interaction is logged accurately for efficient tracking by your clinical team. Through focused attention to detail and a commitment to driving tangible results, I have earned a reputation for delivering high-quality work on time.
$12 USD in 40 days
0.0
0.0

Hey, I think you would like to read this. I specialize in providing outstanding virtual bilingual assistant services. For your project, I will handle all patient outreach, scheduling, and follow-ups seamlessly. With my fluency in English and Spanish, I will ensure clear communication and build rapport with patients effectively. By working with me, you can expect increased patient engagement, improved scheduling efficiency, and enhanced overall patient satisfaction. I would like to discuss more about the project. You lose nothing. If we create milestones, your payment will be fully protected, and this message can serve as proof for a full refund. Kind Regards Riyaat --- **What I Will Deliver to the Project:** - Professional and fluent English-Spanish patient communication - Accurate scheduling and follow-up appointment management - HIPAA-compliant handling of patient data - Detailed call logs and scheduling updates
$8 USD in 7 days
0.0
0.0

I have just completed a similar project, helping a medical practice streamline their patient outreach and scheduling process. By efficiently calling patients, arranging appointments, and updating records, I significantly improved their appointment booking system. I'd love to chat about your project! The worst that can happen is you walk away with a free consultation. Kind Regards, Reece
$8 USD in 7 days
0.0
0.0

Jersey City, United States
Member since Jun 23, 2026
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