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My team and I rely on Zoho Mail linked with Zoho CRM for all correspondence, yet occasional clients keep telling us they do not see our messages. Some get delivered. Ohters do not. We have confirmed nothing lands in their spam folders, and the problem seems to hit both our transactional notices and our marketing campaigns. At this stage I honestly don’t know if every recipient is affected or just a subset, so I need someone who can quickly pinpoint what is going wrong inside the Zoho environment and tell us how to fix it. We have increased our subsequent telephone confirmations and additional email confirmations. Here is what I expect once you jump in: • A full review of our current Zoho Mail setup—DNS records (SPF, DKIM, DMARC), bounce configuration, sending domains, black-lists, and any reputation metrics Zoho provides. • An inspection of how Zoho CRM pushes email: workflow rules, templates, merge fields, sender addresses, and any throttling or compliance limits that could block delivery. • Clear testing: seed-list deliveries, header analysis, and delivery logs so we can see exactly where messages stall. -> I need a report using email testing tools to evaluate the issues so we can compare before and after • A concise action plan that explains the root cause and the measurable steps we need to take—whether it’s authentication tweaks, content adjustments, or policy changes. • At this stage I do not need any actions on the resolution of these problems. I only need the report and an explanation with a potential short follow-up project to that fixes are working (I am open to screenshares or recorded walk-throughs). Please apply only if you have hands-on experience with BOTH Zoho Mail and Zoho CRM and can demonstrate previous success improving deliverability for other users.
Project ID: 40443414
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55 freelancers are bidding on average $143 USD for this job

Hi, Yes — I can help with this. I have hands-on experience troubleshooting Zoho Mail + Zoho CRM deliverability issues, including SPF/DKIM/DMARC alignment, CRM workflow sending behavior, bounce handling, and sender reputation problems. I can run a full diagnostic of your setup (DNS, headers, CRM email flows, logs, and seed tests) and provide a clear report outlining exactly where delivery is breaking and why, along with a prioritized action plan. Happy to jump in quickly and get you a precise root-cause analysis.
$180 USD in 1 day
6.5
6.5

Hello, I understand you need a detailed Zoho Mail + Zoho CRM deliverability audit because some clients are intermittently not receiving emails (transactional and campaign), despite no spam-folder placement, and you require a forensic-level report covering DNS, authentication, CRM sending logic, and real delivery-path analysis with seed testing and header inspection. I will conduct a full end-to-end deliverability audit of your Zoho environment, including SPF/DKIM/DMARC validation, domain reputation checks, blacklist and sender-score analysis, and Zoho CRM workflow inspection (templates, sender routing, throttling, merge fields, and automation triggers). I will also run structured seed-list testing, analyze email headers and delivery logs, and map exactly where failures occur in the delivery chain. The final output will be a clear diagnostic report with evidence from email testing tools, before/after comparison benchmarks, and a prioritized root-cause breakdown. I can start immediately and deliver a structured, actionable report that identifies whether the issue is authentication, reputation, CRM configuration, or content-related filtering. The goal will be to give you complete visibility into why delivery is inconsistent and exactly what must change to stabilize it. Thanks, Asif
$250 USD in 3 days
5.8
5.8

Understanding the frustration of having emails not reach their intended recipients, I would like to express my profound expertise in Zoho Mail and Zoho CRM as a valuable addition to your team. With my extensive experience as a Zoho Certified Developer, I have handled numerous projects just like yours, where clients have faced email deliverability issues, and have delivered robust and sustainable solutions each time. My approach rests on thoroughly inspecting aspects such as SPF, DKIM, DMARC records, and blacklisting reputation metrics to identify any gaps or misconfigurations within your Zoho environment. Moreover, I will rigorously examine how Zoho CRM pushes emails through workflow rules, templates, merge fields, sender addresses to identify any throttling or compliance limits that may cause email delivery blocks. Importantly, I'm committed to conducting clear tests through seed-list deliveries, detailed header analysis, and comprehensive delivery logs that will help us identify where your messages might be stalling.
$300 USD in 7 days
5.9
5.9

As a seasoned Zoho specialist and API integration expert, I am confident that I possess the precise skills and experience necessary to conduct an in-depth audit of your Zoho Mail and Zoho CRM, identifying and resolving any deliverability issues that have been hampering your communication efforts. My direct understanding of the tools involved, including DNS records, bounce configuration, sending domains, black-lists, workflow rules, templates, merge fields, sender addresses will ensure a comprehensive examination of every relevant aspect. You can expect more than just a quick glance with me on your project. I'm not simply wielding a toolkit; I bring a problem-solving approach to every undertaking. Not only will I scrutinize each process and policy behind your email deliveries on Zoho Mail but also provide you with a concise report highlighting the root causes and evidence-based steps we need to take to fix them effectively. Furthermore, my ability to adapt application programming interfaces into Zoho and Zapier would allow me to go beyond troubleshooting; it would enable me to implement tailored solutions that minimize the chances of any future issue while boosting your overall productivity factor. Overall, you can anticipate qualitative outcomes and reliable support even after delivering the final report
$240 USD in 3 days
5.9
5.9

5x Certified Zoho Professional Hey, I am Fateh Singh, with 9-year experience in ZOHO Eco System and extensive knowledge of Business processes and Customization/Development. Core Competencies : • ZOHO Consultancy • API Integration • Configurations & Customisation • App Development • Data Migration • ZOHO Training • Support I have good exposure to different areas of ZOHO like • Custom Modules • Custom Fields • Canvas • Widgets • Blueprints • Schedules • Workflows • Validations • Advanced Formula • Deluge • Security Control • Process Management • Automations • Data Administration • General System Setup • Channels Setup • Portals • Reports and Dashboards
$240 USD in 3 days
5.8
5.8

Hello, I have 10 years of experience in auditing email systems and optimizing deliverability. I propose a detailed review of your Zoho Mail setup, focusing on DNS and configuration aspects. I will assess Zoho CRM's email workflows and identify any delivery obstacles. Comprehensive testing will uncover where messages fail, and I will provide a clear, actionable report. I will outline the root cause and suggested corrective steps. Regards, VishnuLal NB*
$100 USD in 1 day
5.6
5.6

Good to see this project, I will audit your full Zoho Mail and CRM email pipeline — DNS authentication (SPF, DKIM, DMARC), blacklist status, CRM workflow sending rules, and sender reputation — then deliver a structured report with root causes and a fix plan. One thing I will check early: whether CRM-triggered emails use a different sending path than direct Zoho Mail, as mismatched envelope senders often cause silent delivery failures that never show as bounces. Questions: 1) How many sending domains are linked across Zoho Mail and CRM? 2) Are the missing emails concentrated with specific recipient providers (e.g., Outlook, Gmail)? Looking forward to potentially working together. Thanks, Kamran
$90 USD in 5 days
5.3
5.3

Hello!! I can help you perform a complete Zoho Mail and Zoho CRM deliverability audit to identify why emails are not consistently reaching clients. I will analyze SPF, DKIM, DMARC, sender reputation, CRM workflows, delivery logs, bounce reports, and email headers to pinpoint the exact root cause and provide a clear action plan with measurable testing reports. I have strong experience with Zoho Mail, Zoho CRM, email authentication, workflow automation, and deliverability optimization for both transactional and marketing emails. My approach is clean, structured, and focused on accurate diagnostics with before-and-after reporting using professional email testing tools. I have successfully resolved email delivery and CRM communication issues for multiple businesses using Zoho ecosystems and automation workflows. Your project perfectly matches my expertise, and I would love to discuss the audit process, timeline, and reporting structure in more detail. Best Kamran.
$200 USD in 7 days
5.7
5.7

Hello, I have experience working with the Zoho stack including Zoho Mail and Zoho CRM focusing on email deliverability audits DNS checks and workflow level troubleshooting. I can review your full setup identify why emails are failing and deliver a clear report with testing results root cause analysis and practical next steps to improve reliability and performance.
$200 USD in 8 days
4.4
4.4

As a seasoned SEO and internet marketing specialist with extensive experience in Zoho Mail and Zoho CRM, I am well-equipped to conduct a thorough audit of your email deliverability issues. I will meticulously review your current setup, perform comprehensive testing, and provide a detailed report outlining the root causes and actionable steps for improvement. My expertise in email testing tools and track record of enhancing deliverability for clients make me the ideal candidate for this project. Let's collaborate to optimize your Zoho environment and ensure seamless communication with your clients.
$180 USD in 3 days
4.1
4.1

Good afternoon! I'll audit your Zoho Mail and Zoho CRM setup end to end, reviewing your SPF, DKIM, and DMARC records, sending domain reputation, blacklist status, CRM workflow sender config, and bounce handling, then run seed-list tests and header analysis to pinpoint exactly where messages are being silently dropped, delivering a clear before/after report with a prioritized action plan. Any specific Zoho CRM workflows or sending domains I should focus on first?
$120 USD in 4 days
4.2
4.2

Hi there, I have managed to solve complex email deliverability issues on Zoho Mail, and would like to assist you. Please let me know a good time to discuss. Thanks. Here is one of the similar project I completed earlier. https://www.freelancer.com/projects/Fix-Outlook-Email-Deliverability-fix/details
$125 USD in 1 day
4.0
4.0

As an experienced freelancer with expertise in data analysis and a particular focus on data handling as relates to emails, I believe I am the best fit for this project. I have worked extensively with both Zoho Mail and Zoho CRM, building a comprehensive understanding of the platforms and their associated challenges. My unparalleled knack for spotting email delivery issues will help me quickly identify any existing setbacks within your Zoho environment.
$140 USD in 1 day
4.4
4.4

Hi, This is a problem I've solved hands-on recently. I just completed a full email deliverability audit and fix for a Zoho Mail + CRM setup where emails weren't reaching recipients — the root causes were duplicate SPF records, missing DKIM alignment, and a misconfigured DMARC policy. For your audit I'll review: • DNS records — SPF, DKIM, DMARC correctness and alignment • Zoho Mail sender configuration and domain verification status • Zoho CRM email setup — sender addresses, workflow email rules, templates, and throttling limits • Bounce and rejection logs inside Zoho • Blacklist status across major reputation databases • Header analysis on sample sent messages I'll run tests using standard deliverability tools (Mail-Tester, MXToolbox, GlockApps or similar) so you get a clear before-state score with specific findings documented. The deliverable will be a written report covering root cause, affected sending paths, and a prioritized action plan — exactly as you described. I can also record a walkthrough video explaining the findings. Happy to start immediately.
$200 USD in 3 days
3.4
3.4

With over 6 years of comprehensive expertise under my belt, I reassure you that I'm the right person for this project. I have familiarized myself with Zoho Mail and Zoho CRM throughout my career, gaining hands-on experience that will be invaluable in resolving your email deliverability challenges. My approach is systematic - I'll conduct a thorough analysis of your current Zoho setup, including everything from DNS records to sender addresses. By examining all aspects, I can construct a clear action plan tailored to your specific issues. By choosing me, you're investing in more than just fixing your email deliverability- You're investing in a partner who will propel your business forward by streamlining one of its vital components. Let's work together and resolve these issues once and for all, ensuring your emails are seen by the intended recipients and keeping you connected with your customers effectively!
$70 USD in 3 days
3.1
3.1

Hi, I can conduct a thorough audit of your Zoho Mail setup, including DNS records, bounce configurations, and relevant metrics. I’ll inspect your Zoho CRM emailing processes to identify potential bottlenecks in workflow rules or other limitations that might be hindering deliverability. After completing the analysis, I will provide a detailed report, highlighting the root causes of the issues along with actionable steps to enhance your email deliverability. With over 5 years of experience in email systems, and a proven track record with Zoho platforms, I’m confident in resolving this for you. Let’s set up a time to discuss your needs further! Best Regards, Priyanka
$140 USD in 2 days
3.1
3.1

Hello, I can help you get to the root of the Zoho deliverability issue without guessing. Your symptoms point to a split problem: authentication/reputation on the Zoho Mail side, plus possible CRM workflow or sender configuration issues that are causing some messages to land while others quietly fail. I’ve handled Zoho Mail and Zoho CRM deliverability reviews before, and I’ll inspect the full path from DNS to inbox placement so you get a clear report on what’s breaking and why. I’ll review SPF, DKIM, DMARC, bounce handling, sending domains, blacklist/reputation signals, CRM email workflows, templates, merge fields, sender identities, and any sending limits that may be affecting both transactional and marketing messages. I’ll also run practical testing with seed inboxes, header analysis, and delivery logs using email testing tools so we can compare the current state against the findings. I’ve shared an initial estimate based on your description, and once we go over a few technical or functional details, I’ll confirm the exact cost and delivery schedule. Would you like the audit to cover both marketing and transactional streams separately so we can compare their authentication, headers, and delivery behavior side by side? My deliverable will be a concise audit report with the root cause, evidence from testing, and a prioritized action plan you can use internally or as the basis for a short follow-up fix-and-verify project. I can also walk you through the findings on a screens
$75 USD in 3 days
2.7
2.7

Hi, I can perform a full Zoho Mail and Zoho CRM deliverability audit to identify exactly why certain emails are not reaching recipients. This includes reviewing SPF, DKIM, DMARC, domain reputation, blacklists, CRM workflows, sender settings, compliance limits, and detailed delivery testing through seed lists and header analysis. You’ll receive a clear diagnostic report with testing results, root cause findings, and a practical action plan for improving deliverability without making live changes at this stage. Experienced with Zoho environments and focused on measurable deliverability analysis. Best regards, Md Shamim
$100 USD in 1 day
2.0
2.0

Hi there I can review your Zoho Mail + Zoho CRM setup and pinpoint exactly why emails are inconsistently delivering across transactional and marketing sends. For the implementation I would focus on a full deliverability audit covering DNS authentication, Zoho sending reputation, CRM workflow email flow, and message-level delivery logs to identify where emails are getting blocked or dropped. Implementation plan • Full audit of SPF DKIM DMARC DNS records and domain alignment • Review Zoho Mail sending reputation blacklists bounce rules and throttling • CRM email flow check including workflows templates sender identity and merge fields • Delivery testing using seed lists and header analysis tools • Email log tracing to identify where messages fail or get delayed • Report with root cause findings and before/after comparison data • Clear action plan for fixing deliverability issues in follow-up phase I will provide a detailed report with testing evidence and a clear explanation of the exact issue points so you can validate everything before any fix work begins. Ready to start immediately. Sincerely Usama K
$100 USD in 3 days
0.0
0.0

⭐⭐⭐⭐⭐ ✅Hi there, hope you are doing well! I have previously conducted deliverability audits for clients using Zoho Mail and Zoho CRM, quickly identifying DNS, SPF, and DKIM issues that impacted email consistency. The most important part to successfully complete this project is a detailed analysis of Zoho Mail's sending setup alongside Zoho CRM's workflow and compliance configurations. Approach: ⭕ I will conduct a full review of your Zoho Mail DNS records including SPF, DKIM, DMARC, and bounce settings. ⭕ Inspect how Zoho CRM triggers emails, checking sender policies, workflow rules, merge fields, and throttling. ⭕ Perform seed list testing, header analysis, and delivery logs review to pinpoint where emails fail. ⭕ Prepare a comprehensive report detailing findings, root causes, and actionable recommendations. ❓ Do you currently use any third-party email testing tools or have access to detailed SMTP logs? ❓ Are there specific domain names or recipient groups that seem more affected? I am confident in delivering a clear and concise audit report with practical advice so your team can improve email deliverability effectively. Best regards, Nam
$200 USD in 3 days
0.0
0.0

MUENCHEN, Germany
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