Filipina VA for Customer Support

@baeseunice

Hi! I’m a Filipina virtual assistant with hands-on experience handling customer inquiries and keeping support operations organized and responsive. I’m comfortable being the first point of contact—answering questions, resolving straightforward issues, documenting interactions, and making sure anything that needs deeper attention is flagged and followed through properly. I’m used to working with structured inboxes, tickets, and CRM records, and I pay close attention to response times and accuracy. I communicate clearly on both written and voice channels, stay calm with customers, and focus on making sure they feel heard and helped—not rushed. I work reliably during PH daytime hours and have a stable internet connection and professional headset. I’m also quick to adapt to new systems and workflows, which makes onboarding smooth even if tools or processes evolve. I’d love to support your customers and grow with your business long-term. I am aware that you will receive a large number of applications for this job, but I would very much appreciate the opportunity to demonstrate my capabilities to you. Thanking you in advance for your time, Eunice

@lrgndzgbrl

Count me in, My name is Lou from the Philippines, and I’d love to be your next dedicated assistant! I’m excited about the opportunity to support your growing business and deliver excellent customer service. I can virtually assist you in managing daily tasks, supporting customers, and maintaining smooth operations, and I’m available to start anytime. Relevant Experience: Virtual Executive Assistant / Client Support (2023–2025) – Amazon, Shopify, and website management: customer service, order management, and general VA tasks. Virtual Executive Assistant – Customer Care Focus (2024–2025) – Lash Plus International: handled Outlook emails, Shopify orders, Business Suite messages, and outreach support. Customer Support – Ticket Closer (2022–2023) – Silicone Intakes: managed Amazon, eBay, and website orders with timely resolutions. Former Call Center Agent (3 years) – Service-to-Sales, Customer Support, and Technical Support Representative. What I Bring: A passion for being the company’s voice, listening actively, resolving issues, and exceeding expectations. I’m adaptable, detail-oriented, and capable of working independently. With strong multitasking, communication, and problem-solving skills, I’m motivated to contribute and grow with your team. I’d be thrilled to help drive your business forward and look forward to the opportunity to discuss how I can add value. Warm regards, Lourgene B.

@hussainakash

Hello, I’m very interested in supporting your growing online business as a virtual assistant handling customer support across email, phone, and live chat during Philippine daytime hours. I have extensive experience in customer service, managing multiple communication channels, responding promptly, troubleshooting simple issues, and escalating complex cases professionally. I’m comfortable using VOIP tools, maintaining accurate CRM records, and ensuring all inquiries are addressed within one business day. I am familiar with Zendesk, Freshdesk, and Intercom, and I can quickly adapt to whichever help-desk platform you choose. I provide concise daily summaries of common issues, escalations, and follow-up actions, ensuring you always have a clear view of customer activity. I have excellent English communication skills, a reliable 10+ Mbps internet connection, and a clear headset, so your customers will always experience a friendly, professional voice when reaching out. I’m disciplined, detail-oriented, and ready to grow alongside your team. Best regards, Akter Hussain

@professorxwriter

Hello Milos I., I understand that you are seeking a dedicated Filipina virtual assistant for customer support to enhance the service quality of your growing online business. My expertise in customer support and virtual assistance makes me the perfect fit for this role. I will manage the shared inbox, handle presales queries, track orders, troubleshoot issues, and escalate complex matters efficiently. I am well-versed in using help-desk platforms like Zendesk, Freshdesk, and Intercom, ensuring a seamless onboarding process. Effective communication and timely resolution of customer queries will be my top priorities. I am eager to contribute to the success of your business by providing exceptional customer support. Best regards,

@tangramua

Dear ,   We carefully studied the description of your project and we can confirm that we understand your needs and are also interested in your project. Our team has the necessary resources to start your project as soon as possible and complete it in a very short time.   We are 25 years in this business and our technical specialists have strong experience in Telemarketing, Customer Support, Virtual Assistant, Phone Support, Customer Service, Email Handling and other technologies relevant to your project.   Please, review our profile https://www.freelancer.com/u/tangramua where you can find detailed information about our company, our portfolio, and the client's recent reviews.   Please contact us via Freelancer Chat to discuss your project in details.    Best regards, Sales department Tangram Canada Inc.     

@myazhar92

Hi! I’d love to support your business as a dedicated customer support VA. I’m a Filipina virtual assistant with strong experience handling email, phone, and live chat support, and I genuinely enjoy being the first friendly point of contact for customers. I’m comfortable managing shared inboxes, answering presales questions, tracking orders, logging calls, and escalating issues clearly and on time. I’ve worked with help-desk tools like Zendesk/Freshdesk-style systems and adapt quickly to new platforms. I have excellent spoken and written English, a stable 10+ Mbps internet connection, and a clear headset for VOIP calls. You can count on me to keep queues cleared daily, maintain accurate CRM records, and send concise end-of-day summaries highlighting trends and escalations. I’m reliable, customer-focused, and excited about growing long-term with your team. Happy to start during Philippine daytime hours.

@lknaherbd

Hi, Good day. Although I’m not based in the Philippines, I have similar experience providing customer support via email, phone, and live chat. I’m comfortable handling shared inboxes, VOIP calls, ticketing, CRM updates, and tools like Zendesk or Freshdesk, with a friendly, customer-first approach. I can align with Philippine daytime hours. Shall we connect?

@Judylyn2025

Thank you for considering me, Judylyn, for your customer support role. Drawing on my extensive virtual assistance experience, I am confident I possess the ideal skill set to efficiently handle the tasks your growing online business requires. With excellent English language proficiency and a focus on understanding and satisfying customers' needs, I strive to deliver satisfaction with every interaction. In addition to my organizational skills and attention to detail, my capacity for problem solving is exceptional. This is especially valuable given the complex nature of some customer queries. I understand that in running an effective customer support system, a seamless integration with existing platforms is key. Whether it’s Zendesk, Freshdesk or Intercom, rest assured that I can adapt easily and effectively now having worked with each. Lastly, my reliability has always been one of my strongest traits. I assure you that your inbox will never be left unchecked and all incoming communication will be responded to in a timely fashion. I also have strong data management skills which will prove invaluable in keeping your customer records meticulously updated within your CRM system. By choosing me as your Filipina virtual assistant, you gain not just a remote team member but someone dedicated to supporting your brand's growth every step of the way.

@Suptechy

Your customers deserve fast, friendly, and reliable support every day. I can be the voice they hear first and make sure every interaction reflects your growing brand: • Manage email, phone, and live chat during Philippine daytime hours • Answer presales questions, track orders, troubleshoot simple issues, escalate complex cases • Log all calls, create follow-up tickets, and maintain accurate CRM records • Refine canned responses for live chat to keep communication natural and efficient Deliverables: • All inquiries responded to within one business day • Daily summary of common issues and escalated tickets • Customer records fully updated in the CRM I have strong English communication skills, enjoy helping people, and am ready to work with a clear headset and stable connection. I focus on reliability, consistency, and keeping your customers happy while growing with your team.

@hmit42

I’m open to discussing the budget, and to show you my confidence in my work, I’m happy to offer a free first week as your customer service rep. You only hire me if you feel I’m running things smoothly. i have 45mbs Internet speed. I have 3 years of experience working in customer support with English-speaking clients, handling email, live chat, and phone support. I really like this role because customer service is something I’m genuinely good at and enjoy doing. I’m used to working with tools like Zendesk, Freshdesk, and Intercom, and I always try to respond fast, usually within 2 to 5 minutes, while keeping replies clear and friendly. I make sure no messages are left behind and that everything is properly logged and followed up. will deliver daily data records and any irregular qurrey by customer, i just love this role, give a chance will be smooth sailing. EAGER TO HEAR BACK FROM YOU, text me we can talk, if you want i can have a short 10 mints Google meet, to show you my work. Thank you.

@bahary22

Dear sir/madam, İ have worked on customer service operations the end to end from order to cash cycle with internal teams and clients for almost 10 years. With my experiences and skills I am confident that I have ability to do all tasks successfully on time and align with your targets. Thanks a lot, Best regards, Bahar

@DeoBlack

Hi there, I’d love to be considered for this role. While I’m not Filipina, I’m based in South Africa and am very comfortable working Philippine daytime hours or any timezone reliably. I have a strong background in customer support and genuinely enjoy being the friendly first point of contact for customers across email, phone, and live chat. In previous roles, I’ve managed shared inboxes end-to-end—handling presales questions, tracking orders, resolving common issues, and escalating complex cases with clear notes and follow-up tickets. I’m confident answering VOIP calls professionally, logging conversations accurately, and managing live chat using canned responses while refining them over time. I’ve worked extensively with Zendesk, Freshdesk, and Intercom, so onboarding with your chosen help-desk platform would be seamless. I’m highly organized and results-focused, ensuring all email, phone, and chat queues are cleared by the end of each shift, no customer waits longer than one business day, and CRM records are always accurate and up to date. I’m fluent in English, both written and spoken, with a neutral British/US accent that customers find clear and easy to understand. I also have a stable high-speed internet connection and use a clear professional headset. I’d be excited to support your customers, represent your brand with care, and grow alongside your business. I look forward to the opportunity to work together. Best regards,

@dipanshikatariya

i need this work cause i have free time and need money for basic needs of daily lifee so please try working with me once

@johncyruss

As a seasoned developer with a knack for problem-solving, I believe I bring a unique perspective to the virtual assistant role. Not only do I have extensive experience in streamlining and automating processes – invaluable for ensuring your customer support queues are kept clear, but I also possess exceptional communication skills that underscore my ability to help people effectively. Furthermore, having worked extensively with APIs, REST, and cloud services, integrating and managing multiple communication channels like email, phone, and live chat will be second nature to me. Rest assured that nothing will slip through the cracks under my watch. In addition to my technical competence, I'm an excellent communicator- a skill honed through my years of coding which taught me the importance of attention-to-detail, accuracy and timeliness. I understand that your customers' inquiries or issues need to be resolved promptly and satisfactorily for better user experience and business retention. To ensure this is not compromised, I guarantee swift response times -no inquiry will wait for more than one business day to get a response. I will also provide you with daily summaries of common issues experienced and any escalated tickets to keep youaware of your customers' evolving needs.

@Elena55reee

Hello, I am an experienced Customer Support and Operations Specialist with a strong background in CRM systems, client communication, and process management. I currently work at Yandex in the apartment rental division, where I handle client inquiries across multiple channels, manage cases in amoCRM, maintain accurate records, and assist in team operations. Previously, I worked in a travel company and as a Legal Assistant, which helped me develop strong attention to detail, multitasking skills, and a structured approach to problem-solving. I am confident in handling email, phone, and live chat support, keeping all inquiries responded to promptly, and escalating complex issues when necessary. I am familiar with CRM systems and can quickly adapt to new help-desk platforms, including Zendesk, Freshdesk, or Intercom. I take pride in clear and professional communication, keeping accurate records, and providing a friendly and reliable customer experience. I have a stable internet connection (over 10 Mbps), a clear headset, and am highly motivated to support your customers and grow with your team. I would love the opportunity to contribute to your business and ensure your customers always receive timely and helpful support. Thank you for considering my application. I look forward to the possibility of working together. Best regards, Elena

@sagarwal3005

With over 5 years of experience in customer support and web development, I am confident in my ability to excel in this role. I have a strong background in Node.js, React, and PHP, as well as experience with Excel automation and accounting software. I am a proactive problem solver, reliable and dedicated, and excited about the opportunity to support your customers and help your online business thrive. I am fluent in English, proactive, and have a reliable internet connection. I believe I am the perfect fit for this role and look forward to the opportunity to work with you.

@Cemre33

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@jedahb1

Hello, I’m a reliable and detail-oriented Filipina Virtual Assistant excited to support your growing online business. I understand that excellent customer service is the heart of a successful company, and I would love to become the friendly, professional voice your customers hear first. I can handle email, phone, and live chat support efficiently. I will make sure all inquiries are addressed promptly, calls are logged, customer records are updated accurately, and any complex issues are escalated as needed. I am highly organized, detail-oriented, and committed to making sure no inquiry waits more than one business day. While I am a beginner in professional customer support, I am highly trainable, eager to learn, and ready to master tools like Zendesk, Freshdesk, or Intercom. I am also proficient in Google Workspace, email management, online research, and basic Canva tasks. With a 10+ Mbps connection and a clear headset, I am fully prepared to provide consistent, reliable service during Philippine daytime hours. I am passionate about helping people, learning new systems quickly, and growing with your team. I would love the opportunity to deliver excellent support and contribute to your business success. Thank you for your time and consideration. Warm regards, Jedah May

@FLtanvir2014

Hello there, Yes I will be the right candidate for this role. I also have enough experiences and sharp enough to catch the theme for this awesome job role. I am a quick learner and can do most job pretty easily anywhere. I have enough experience in many different fields like Call Centre, Data entry and Virtual assistant and also as Telemarketer. I am capable to do task with time management, on time job done always. You can give me a try, might like my job outcome. Thanks a lot. Tanvir.