Hi. Please tell me a bit about your web hosting and email set up. I'm a Microsoft certified systems engineer and systems administrator, part of my 11+ years in the IT Industry. I would be happy to look into this issue for you.
Also, please take a quick look at my profile/feedback and you'll notice I'm a 100% trusted freelancer, a reputation built from perfect accuracy, attention to detail, excellent efficiency and great communication.
I'm from an english-speaking Caribbean country, so there's no language barrier between us. Looking forward to hearing back from you. Kind regards, Kenny.