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Task > Add business emails into column H of the Business List page in Customer Engagement AYF PC spreadsheet. Use business website address listed in column R or column S. > Use the email template in the Gmail mailbox to draft emails for each business in the Business List Spreadsheet; update the To address, subject line, business/contact name in the body, and industry references (per Column G, e.g., plumbing, HVAC); save each email as a draft for Nick’s review (future goal: send directly after approval process is established); repeat for all businesses; add a status column to track progress (e.g., Drafted, Sent). > Maintain the FAQ Log with common questions and answers from virtual assistant and/or customer > Respond to customer emails to maintain engagement by answering questions, coordinating payment, scheduling calls if requested, and requesting or collecting marketing materials (e.g., logo, digital files); gather key business details including 3 quality points/benefits, any coupons or offers, phone numbers, contact information, preferred colors, and design/layout preferences; when possible, align advertisement design with the look and feel of the customer’s website.
Project ID: 40475339
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Active 6 days ago
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Hello there! I am Blessing, and I believe I am the perfect fit for your project. With my 6 years of experience as a Virtual Assistant, I have mastered the art of providing reliable administrative and operational support to busy entrepreneurs. My abilities range from general administrative tasks to project management, making me well-versed in the kind of workflow your project entails. I am a detail-oriented individual who values accuracy and efficiency, both traits that are essential in managing email correspondence and organising data as you require. My experience with customer support will be especially handy not only for answering questions but also for coordinating payments or scheduling calls, should your clients request them. Regards, Blessing
$6 USD in 40 days
5.8
5.8
16 freelancers are bidding on average $5 USD/hour for this job

Hello, I’m interested in assisting with your business email handling and customer engagement project. I’m organized, detail-oriented, and comfortable managing spreadsheets, Gmail outreach workflows, customer communication, and administrative tracking tasks efficiently. I can accurately research and add business emails to the spreadsheet, personalize and draft outreach emails using your Gmail templates, maintain clear status tracking, and keep the FAQ log updated with relevant customer interactions and responses. I’m also comfortable handling customer engagement tasks such as answering inquiries, coordinating payments and scheduling, collecting marketing assets, and documenting branding preferences to support consistent advertisement design. I work carefully with data accuracy, follow instructions closely, and communicate professionally with customers and team members. I’d be happy to support the workflow long term and help keep the outreach and engagement process organized and responsive.
$6 USD in 40 days
6.5
6.5

Having ranked #5855 amongst the top percentile of freelancers, I bring a unique blend of technical expertise and non-technical skillset to the table. As a virtual assistant, I am accustomed to adapting quickly and effectively to any task that comes my way. Data entry? Check! Customer engagement? Absolutely! Email handling? I've got it covered! With my background in software engineering and project management, I assure proficient and timely management of parts such as adding business emails, drafting and responding to thorough emails. One key advantage of working with me is my fluency in cloud technology. Your project involves utilizing multiple platforms such as Gmail Mailbox and Customer Engagement AYF PC Spreadsheet, which can be challenging to navigate efficiently. My expertise in these platforms will not only ensure a streamlined workflow but also quick adoption of any upcoming technological requirements—just like your future goal of sending drafts directly after approval process is established. I believe in service beyond expectation and going the extra mile for my clients. My approach focuses on creating value for your customers by diligently handling their emails, answering their questions, coordinating payments efficiently and maintaining utmost engagement at all times. Let's get started on optimizing your business email workflow.
$5 USD in 40 days
5.9
5.9

Warm greetings, we can support your Customer Engagement workflow by accurately handling spreadsheet updates, email drafting, and customer communication management in a structured and consistent way. We are a team of 62 professionals with over 9 years of experience in Data Entry, Virtual Assistance, Email Handling, Customer Support, Email Marketing, and Data Management. Here’s how we can help: * Populate business emails into Column H using website data from Columns R/S * Draft and save personalized Gmail emails (industry-based customization per Column G) * Maintain status tracking (Drafted/Sent) for full workflow visibility * Handle FAQ log updates and structured customer communication support We also ensure tone consistency, correct personalization, and organized documentation for easy review and scaling. Could you confirm approximate number of businesses involved and whether Gmail access and spreadsheet permissions will be provided from your side?
$10 USD in 40 days
5.5
5.5

Work like this doesn’t break because it’s complicated… it breaks when small inconsistencies pile up across data, emails, and follow-ups—and suddenly nothing is trackable. That’s the gap you’re trying to avoid. From your task list, this isn’t just admin work… It's about building a clean, repeatable outreach and tracking system that keeps everything organized as you scale. That’s exactly how I’d handle it. Here’s how I’d structure the workflow so nothing slips: 1. Data Accuracy (Spreadsheet Management) 2. Email Drafting (Gmail) 3. Customer Engagement Handling 4. FAQ Log Maintenance 5. Design Alignment Support Imagine this: A spreadsheet where every business is accounted for, every email is drafted and tracked, and every customer interaction feeds into a system that actually gets smoother over time. No confusion. No missed follow-ups. No messy data. That’s the goal. Let’s move. Do you already have a preferred format for the status tracking column, or should I suggest a simple pipeline structure you can scale with?
$5 USD in 40 days
3.9
3.9

IF YOU'RE NOT HAPPY, DON'T PAY. Recently, I completed a project delivering fully automated workflows, similar to what you need. I bring real experience from working on large-scale projects. Having collaborated within the ecosystem of tech giants like Microsoft, Amazon, and Google, I ensure reliable and scalable solutions. I understand the need for seamless customer engagement and email handling. My approach focuses on simplicity, reliability, and long-term sustainability. Ready to start streamlining your business email processes. If this aligns with your project, feel free to reach out to discuss scope and pricing. Regards, Patrick
$4 USD in 7 days
3.3
3.3

Hi, This is a well-structured workflow and I can manage all four components reliably as an ongoing system. I will start by researching and populating business emails into column H of the Business List using the websites in columns R and S. From there I will pull your existing email template from Gmail and draft a personalized email for each business, updating the recipient address, subject line, contact name, and industry-specific references per column G. Every draft will be saved in Gmail for Nick's review, and I will add a status column to the spreadsheet to track each record from Drafted through to Sent. The FAQ Log will be maintained consistently, capturing questions and answers from both the virtual assistant and customers so it remains accurate and useful over time. For customer engagement, I will respond to incoming emails promptly, handling questions, coordinating payments, scheduling calls when requested, and collecting all necessary materials including logos, digital files, preferred colors, design preferences, contact details, quality points, and any coupons or offers. Where possible I will align the advertisement design with the look and feel of each customer's existing website. I am detail-oriented, organized, and comfortable managing multi-part systems independently. Everything will stay tracked and up to date in your existing spreadsheet without you needing to follow up. Ready to start as soon as you share access.
$2 USD in 40 days
1.0
1.0

Hi, I’m interested in this project and have 15+ years of experience in data entry, lead generation, email handling, and customer support. I can accurately find business emails, update spreadsheets, draft personalized Gmail emails, maintain status tracking, and handle customer communication professionally. I’m detail-oriented, fast, and experienced with CRM/spreadsheet management. I can also collect business details, coordinate with customers, and ensure advertisements match their branding and website style. Ready to start immediately and complete the work efficiently with high accuracy. Thank you
$3 USD in 40 days
0.6
0.6

Hello, I am very interested in your Business Email Handling & Customer Engagement project. I have experience in data entry, email handling, customer support, web research, and virtual assistant tasks. I can accurately collect and organize business emails, update spreadsheets, manage customer engagement data, and assist with email communication professionally. I am also comfortable handling CRM updates, internet research, and maintaining organized records with strong attention to detail. I am reliable, fast-learning, and committed to delivering accurate work on time. I am available to start immediately and can work efficiently according to your requirements. I look forward to the opportunity to work with you and contribute to your project’s success. Best regards, Zainal Arifin
$5 USD in 40 days
0.0
0.0

Hello, I’m Anastasia. I notice you are looking for a Virtual Assistant to help update business emails in your spreadsheet, draft Gmail emails, maintain an FAQ log, and support customer email engagement. I have 4+ years of experience doing data entry, admin support, spreadsheet management, email drafting, customer support, and lead organization. I’m detail-oriented and comfortable following templates, updating records accurately, and keeping progress clearly tracked. Tools I can use: Google Sheets, Excel, Gmail, Google Drive, CRM tools, and basic email marketing workflows. For this project, I can help with: Add business emails to Column H using the website links in Columns R/S Draft emails from your Gmail template and personalize each one Update To address, subject line, business/contact name, and industry references Save emails as drafts for Nick’s review Add a status column such as Drafted, Sent, or Pending Maintain the FAQ log Respond to customer emails and collect marketing details like logo, offers, contact info, preferred colors, and design preferences I can work carefully, keep everything organized, and make sure each email draft is ready for review before anything is sent. Best regards, Anastasia
$5 USD in 30 days
0.0
0.0

Hi My name is Lucky and if all goes well — I’d love to be your next Business Email Handling & Customer Engagement. I noticed you're looking for someone who can manage emails, manage spreadsheet etc, and I’ve actually helped a past client to manage her email. In the last 1 years, I’ve worked with businesses doing manage email, respons customer emails etc , and I’m confident I can help you manage your email and your customer. I’m familiar with tools like gmail, outlook, google workplace, etc.] — including the ones you mentioned and more. I’d love to hop on a quick call to discuss your project further and see if we’re a good fit! Thanks for your time and consideration All the best, Lucky Agris P.S. Just curious — are you currently using google worksplace , or are you exploring other options?
$6 USD in 40 days
0.0
0.0

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