First, you don't need to pay me anything upfront. Second, Word is notorious for this kind of thing, but I've been wrestling with it in all of its forms for the past 20 years, so I've learnt a thing or two. I'm a professional copywriter and editor, but one of the main tasks I'm called upon to do when editing ebooks is to format the work consistently. I can also deliver it complete with bookmarks and hyperlinked table of contents if you'd like, and in PDF and JPG versions. I look forward to hearing from you. Malcolm.