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My Vicidial instance on a Linode VPS has suddenly dropped off-line. The hostname [login to view URL] no longer resolves and I cannot reach the machine even by its IP, so I’m convinced this is a network-level problem rather than a recent configuration change—nothing has been touched for weeks. I need someone who is comfortable diving straight into a production Linode, checking DNS records, firewall rules, networking interfaces, and Vicidial/asterisk services to get everything visible on the internet again. Root SSH will be provided the moment you’re ready to start; the goal is minimal downtime and a clear explanation of what went wrong so it doesn’t repeat. Deliverable: • The server’s web and SIP services must be reachable externally at [login to view URL] (and by direct IP). • Vicidial’s login screen should load without errors and calls must originate as before. If you have solid Linode, DNS and Vicidial troubleshooting experience and can jump in right away, let’s get this fixed.
Project ID: 40391174
27 proposals
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Active 2 days ago
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27 freelancers are bidding on average $9 USD/hour for this job

Hello, I have 10 years of experience in server management and troubleshooting. I can assist with diagnosing and resolving the network issues on your Vicidial Linode server. I will investigate DNS records, firewall rules, and networking configurations to restore service. Additionally, I'll ensure that Vicidial's login screen and call services are operational. I can start immediately upon SSH access to minimize downtime and provide a detailed issue report. Regards, VishnuLal NB*
$20 USD in 40 days
7.7
7.7

Hello, Vicidial and Linux admin Expert, thanks to contact me for more details about your Vicidial issue . Regards, Kamal Z.
$8 USD in 40 days
5.2
5.2

Hello, I have worked on Linux/Windows + Apache/Nginx/IIS + PHP/Perl/Python + MySQL/PostgreSQL. I also have 15+ years experience working with wHM/cPanel, Plesk as well as other custom built control panels. I'v built dedicated servers, hosting/Cloud/VPS servers, web, database, mail servers, proxy servers, voip/calling/FreePBX/Vicidial servers, OpenVPN servers. I have built, managed VMWare, HyperV, etc etc based virtual DataCenter(s). I have installed, customized, moved/migrated, secured, troubleshooted, cleaned-up hundreds of websites for US, Canada, Europe based clients. ==================================================================== I live in Pakistan, in UTC/GMT + 5 timezone. I have broadband Internet over Fiber (FTTH) and am available via email, IM (MS Teams, Google Chat or any other you are comfortable with). ==================================================================== I provide; (1) 15 days money back guarantee on all services rendered (2) 15 days additional support, so you can check all is according to your requirement(s) Let me earn your trust and confidence Best Regards, M. Istehbab
$8 USD in 5 days
5.1
5.1

As an experienced developer with a particular expertise in DNS and Linux management, I believe I am the best fit to resolve your Vicidial’s problem on your Linode VPS. With over 8 years of managing diverse systems at my previous company, I've developed a deep understanding of DNS configuration, networking interfaces, and Vicidial/Asterisk services. This breadth of experience will help me rapidly identify and resolve the network problem that has caused your system to drop off-line. My track record speaks to my dedication and proficiency in delivering results swiftly without compromising on quality. I recognize the importance of minimal downtime for your business, so my approach will be systematic yet efficient to ensure we get everything visible on the internet again as quickly as possible. I'm confident I can not only rectify the current issue but also provide you with a clear and succinct explanation of what went wrong, enabling you to avoid similar problems in the future. By choosing me, you're not only selecting someone who can fix your immediate issue but also a partner who values lasting solutions for your business. Let's get started on restoring your system promptly!
$5 USD in 40 days
4.1
4.1

Hello there, I can jump in immediately to diagnose and restore your Vicidial instance on Linode with minimal downtime. I have strong experience troubleshooting DNS resolution, network routing, firewall rules, and Vicidial/Asterisk service failures in production environments. I’ll identify the root cause—whether it’s DNS misconfiguration, instance networking, or service-level issues—and ensure both web and SIP services are fully reachable via hostname and IP. Once restored, I’ll validate call functionality and provide a clear report on what went wrong and how to prevent it. Message me and discuss I’m ready to start right away.
$8 USD in 40 days
4.0
4.0

Hi, A key challenge here is diagnosing the network-level issue that's causing your Vicidial instance to drop offline on the Linode VPS. This situation requires a thorough understanding of DNS resolution, firewall configurations, and how they integrate with Vicidial and Asterisk services. The critical success factor is identifying the root cause quickly to minimize downtime and prevent future occurrences, which I can do by checking logs, validating configurations, and testing connectivity systematically. You need someone who can swiftly troubleshoot these components, and my experience with Linode instances and VoIP systems aligns well with your requirements. I've addressed similar issues in the past, focusing on network diagnostics and service recovery, ensuring systems return to operational status efficiently. My approach would involve: - Accessing the server via SSH to review DNS settings and firewall rules. - Testing network interfaces and service statuses for Vicidial and Asterisk. - Providing a clear report of findings and recommended actions to avoid recurrence. Could you share more about any recent changes in your environment that might help narrow down the issue? - What specific error messages, if any, have been encountered? - Are there any other services running on the Linode server that could be affected? Thank you, Shaun
$10 USD in 7 days
3.5
3.5

With over a decade of experience under my belt, encompassing everything from DNS and network administration to Linux system fixes, I am confident that I can swiftly resolve the issues you're experiencing with your Linode server and revive your Vicidial instance. My comprehensive understanding of Vicidial and its underlying platform, combined with my proficiency in maintaining servers like yours, will ensure minimal downtime and a thorough explanation of what went awry, so the problem doesn't resurface anytime soon. Not only will I restore external accessibility to your server's web and SIP services as well as Vicidial's login screen without errors, but my services also include website maintenance - which means not only would you get comprehensive repairs now but a long-term relationship where quick fixes and potential enhancements are always within reach. Don't let tech glitches slow you down; let me handle them while you focus on what matters most - growing your business!
$5 USD in 40 days
3.6
3.6

Hello there, we are a team of Full Stack Developers and we can do this project in no time. Thanks Ashish Kumar from Coding jobs On-line.
$15 USD in 40 days
1.5
1.5

Hello! I’m experienced with Linode VPS management, DNS troubleshooting, and Vicidial/Asterisk setups. I can immediately access your server via root SSH, inspect networking interfaces, firewall rules, and DNS records, and restore external reachability for both web and SIP services. I’ll ensure Vicidial’s login works correctly and calls originate as expected, then provide a clear explanation to prevent future outages. Let's discuss!
$3 USD in 40 days
0.6
0.6

Hey , I just finished reading the job description and I see you are looking for someone experienced in DNS, Asterisk PBX, System Administration, System Admin, Linux, Network Administration, VoIP and Firewall. This is something I can do. Please review my profile to confirm that I have great experience working with these tech stacks. While I have few questions: 1. These are all the requirements? If not, Please share more detailed requirements. 2. Do you currently have anything done for the job or it has to be done from scratch? 3. What is the timeline to get this done? Why Choose Me? Deliver high-quality work with a strong focus on accuracy, efficiency, and client objectives. Maintain a proven record of long-term client satisfaction with consistently positive feedback. Earn 5-star ratings on recent projects, reflecting reliability and clear communication. Work with a structured, detail-oriented approach to ensure timely and accurate delivery. Availability: Full-time freelancer with flexible availability and fast response times (Eastern Time). I will share with you my recent work in the private chat due to privacy concerns! Please start the chat to discuss it further. Regards, Ali
$10 USD in 29 days
0.0
0.0

As a highly experienced AI-first Software Engineer specialized in backend development and server administration, I am no stranger to the kind of challenges you're currently facing. My expertise in developing automated bots and building intelligent systems will prove invaluable in swiftly diagnosing and fixing the network level problem causing your Vicidial to drop off-line. My thorough understanding of the Linode platform, DNS management, and Vicidial troubleshooting will enable me to dive right into your production environment with minimal learning curve. I will promptly examine all aspects ranging from DNS records, firewall rules, networking interfaces to Vicidial/asterisk services in order to get everything visible on the internet again and restore the connection of your vcdial.jbetadev.com. In addition to resolving the immediate issue, my aim is also to provide you with a clear explanation of what went wrong so that it does not repeat in future. My skillset not only focuses on fixing problems but also creating scalable, efficient solutions. Therefore, I believe I can provide more value than just quickly solving this problem—bringing my API integration, containerization (Docker), DevOps practices, and robust script writing skills into play for better efficiency and futureproofing your system.Ended.
$5 USD in 30 days
0.0
0.0

Hi, I will restore your Vicidial instance on Linode and ensure it is fully operational again. My extensive experience with Linode infrastructure, DNS configurations, and Vicidial/Asterisk services positions me to quickly diagnose and resolve the network-level issues you're facing. I’ll start by checking the DNS records and firewall rules, then assess the network interfaces to pinpoint the root cause of the connectivity loss. Ensuring minimal downtime is a priority, and I will provide a clear explanation of the issue and the steps taken to prevent recurrence. To expedite the process, I’m ready to start immediately once I receive SSH access. You can expect the server’s web and SIP services to be reachable at both the hostname and direct IP, with Vicidial’s login screen operational and calls functioning as they should. Thank you.
$5.45 USD in 40 days
0.0
0.0

Hello, I can jump in immediately to diagnose and restore your Vicidial server with minimal downtime. Based on your description , this looks like a network level issue rather than an application change, so I’ll start by verifying Linode instance status, checking DNS records and domain resolution, and confirming whether your IP is reachable externally. From there, I’ll inspect firewall rules, network interfaces, and routing to identify where traffic is being blocked or dropped. Once connectivity is restored, I’ll validate that all required services Apache, Asterisk, and Vicidial are running correctly, ensure SIP and HTTP ports are open and accessible, and test full functionality including login access and outbound calling. I have solid experience with Linux administration, Linode environments, DNS troubleshooting, and VoIP systems like Vicidial and Asterisk, so I’m comfortable working directly on production systems under urgency. My goal is not just to fix the issue quickly, but also to provide you with a clear root-cause explanation and preventive steps so this doesn’t happen again. I’m available to start right away as soon as SSH access is shared and will prioritize getting your system fully operational and stable.
$8 USD in 40 days
0.0
0.0

As a seasoned VoIP Engineer, tackling complex telecommunication issues and optimizing cloud communication solutions is where I thrive. Intimately familiar with the workings of Linode, DNS configurations and your specific Vicidial/Asterisk setup, I assure you that a resolution will be found quickly, with minimal downtime. In troubleshooting VoIP systems, particularly those linked to multiple carriers like yours, I've become well-acquainted with spotting network-level problems and addressing them effectively Moreover, I understand that in your line of work, time is of the essence. Therefore, I guarantee expedited service delivery that won't compromise the quality of the task. After all, my core skills are firmly grounded in VoIP management and troubleshooting which aligns perfectly with your project's demands.
$6 USD in 40 days
0.0
0.0

atlanta, United States
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Member since Oct 24, 2019
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