Hi
I have been working as a virtual assistant and customer service agent for the last 10 years and have worked with many clients from the US and Canada.
My relevant experiences for this project are:
I have great experience in phone support, live chat, email support, answering queries, taking orders, order processing, handling complaints, resolving disputes, and follow-ups.
Market research is one of my commendable abilities, I also do data research, targeted search, name of owner/decision-maker, email, phone, revenue, number of employees, etc.
I have great business development experience with insurance companies, telecom companies, real-estate companies, etc.
Moreover, I always provide excellent service quality and ensure to deliver customer happiness. I go above and beyond to overachieve my goals by putting in the extra effort.
I will look forward to working with you. Let's set up a good time to discuss details and see how should we proceed.
Best
Nasir