Monitoring agents on phone calls, determining proper protocol is followed, identifying interest level of customer, record notes of the overall conversation, seeking specific pieces of information.
Sending and receiving excel reports via email, experience with MS office and excel, fluent with reading and speaking clear English on the phone to provide information (we provide the phone for you). Ability to spell basic english and write clearly.
Quality Assurance, Quality Assurance, Quality Assurance, Quality Assurance, Quality Assurance, Quality Assurance.
21 freelance font une offre moyenne de $130 pour ce travail
I am a Lean Six Sigma certificate holder and a member of the Project Management Institute Pennsylvania USA. I have 5years of experience working at the National Food, Drug Administration and Control agency in my countr Plus
Dear Sir Nice to meet you. we are interesting in your project. We help our clients to grow their businesses by improving the experience of their customers through better on Data entry/ writing job. we have read your pr Plus
I have worked with customers directly both in person and over the phone, and have become familiar with discerning their level of interest in a product or service. I use Microsoft Excel and Word on a daily basis. Engl Plus
Hello, I welcome the opportunity to work on this Project with you. I have read the requirement. I have working experience of 2+ years. I have successfully completed many testing projects. Have good knowledge of Man Plus
Hi, I have an experience in united states medical billing RCM process and I have worked in quality role. I can do your work because i have contact several times united states insurance company, So i can monitor agent Plus
I worked in a call center doing Quality Assurance, I would be able to handle this for you with no problems. I have a ton of experience in customer service and speaking to customers over the phone.
Hey ,I will do ur work very well,and I have experience ,pls give this opportunity thanks , Preeti Relevant Skills and Experience I m master of these works
I can monitor calls with employee customer care at 4 calls a day for 4 days. Evaluation will be done daily on the calls, employees, and customer response. The data will be compiled into a summarized report covering al Plus
I have work in reputable call center here in the Philippines, handling different account from time to time such as Inbound and Outbound call, I have strong interpersonal, I can deal with different people, different nat Plus
Dear Sir, I am a bit new here but strongly believe that, I can cope up with the assigned responsibilities upon me. I am good at handling messages every day, friendly, effective communicator, decent, nice to the people Plus
In this project, we can give good work to the candidate by doing research on good web sites. You can make work even easier by applying good formulas in Excel. I can ensure professionalism with no problems in communica Plus
I have good understanding of Data entry as per your requirement I also have vast of experience and knowledge having been in this field of finance for the past Ten years, I believe I have a solution to your problem I am Plus
I have a band 8 in the IELTS exam, and assure quality and punctuality. I am also detail-oriented and hardworking.
Hello, I see that you're looking for a person who can ensure quality over the phone when dealing with customers. as an English grammar Nazi and having a keen eye for detail, I believe I am the perfect candidate for the Plus
Versatile enough to handle a large variety of writing projects, Can meet deadlines, Have experience with various referencing style, Able to address all client requirements and follow all client instruction
Yes ready to deliver my task on time Relevant Skills and Experience Im good at [login to view URL] good at ms office.
I am enthusiastic and energetic for my work and I am very interested in the job. Looking forward to your response
I worked in an MNC for 7 years so have skills in MS office and fluent in English Relevant Skills and Experience Having experience in MS office and data entry