Hi! I'm interested applying as an Inbound Customer Service and Admin Representative.
I am Joyce Ann A. Pareja, 32 years old. I have been working in a BPO industry for almost 9 years now, since 2007 related to Customer Service Representative, Retention Agent, Vehicle Financing and Leasing, Technical Support and Lead Generation Campaign. It's from US accounts, Canadian and Australian accounts. And we follow business hours on those countries, so I don't have any problem following any specific time.
I'm proud to say that I am skilled and well knowledgeable on English Communication Skills, Using CRM, Customer Satisfaction, Call Handling, Receiving Payments over the phone, Order Processing, Data Entry, Internet Networking
I also have basic knowledge and background on as a personal assistant, using Dropbox, Google Applications, Yahoo, Microsoft Office tools, and different Social Medias
Now with the experience I have I believe I'am qualified for the said position. I'm a person who can do everything or follow what was instructed, with well organized, loyal to work, trustworthy, hard working, flexible, can do multitasking, and can easily be trained.