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English Speaking Virtual Assistant – Calls, Scheduling & Admin Project Details $2.00 – 8.00 USD per hour Project Type Hourly Project: $2–$5 USD/hour Project Description We are looking for a reliable bilingual English-speaking Virtual Assistant for ongoing remote administrative and customer support. This project involves communicating with customers by phone and online, scheduling appointments, following up with leads, and completing general virtual administrative tasks. Responsibilities include: Making outbound calls using provided scripts and procedures Answering and returning customer inquiries Scheduling, rescheduling, and confirming appointments Following up with new and existing leads Providing virtual customer support Responding to social media messages and inquiries Conducting approved social media outreach Updating customer and appointment information Data entry and record keeping Completing follow-up lists Miscellaneous virtual administrative tasks as assigned Requirements: Fluent spoken and written English Excellent English-speaking skills are essential Comfortable making and receiving phone calls Professional and friendly communication Strong customer-service skills Organized and detail-oriented Reliable internet connection Quiet environment suitable for phone calls Ability to follow scripts, written instructions, and established procedures Previous virtual assistant, appointment scheduling, call center, or customer-service experience preferred Hours & Availability: Our business operates in California, USA (Pacific Time). The freelancer must be able to work during agreed-upon Pacific Time hours. Evening and weekend availability will be required when needed, so applicants should have flexibility in their schedules. This is intended to be an ongoing freelance project for the right person. Compensation: Starting budget is $2–$5 USD per hour, depending on experience, qualifications, and communication skills. When submitting your bid, please tell us: What country/time zone you are located in Your English proficiency Your experience making customer calls Your experience scheduling appointments Your experience with social media/customer outreach Your availability during California Pacific Time Your availability for evenings and weekends Your requested hourly rate We are looking for someone who is reliable, responsive, professional, friendly, and interested in an ongoing working relationship.
Project ID: 40731910
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Active 1 day ago
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40 freelancers are bidding on average $7 USD/hour for this job

Hello Dear Client, As an experienced Virtual Assistant, my proficiency in Phone support, Email handling, Zendesk support, Personal assistance, Managing social media pages and admin support i am perfect for this position. Regarding your specific requirements of making and receiving phone calls, scheduling appointments, most notably rescheduling, confirming appointments and updating customer information; these are skills I'm familiar with through my vast experience making customer calls in a call center setting. My detailed-oriented approach always leads to an effective execution of various tasks including following given scripts. I am available to start immediately and can work upto 60hours. Kindly send me a message for further discussion. Regards, Purity
$5 USD in 40 days
8.3
8.3

Hello There, We would be happy to support your ongoing virtual administrative and customer-service requirements. Our team is based in India (IST) and has experience with appointment scheduling, lead follow-ups, email/chat support, social media outreach, data entry, record keeping, and general administrative tasks. We are fluent in written and spoken English, organized, responsive, and comfortable following established scripts and procedures. Please note that making and receiving phone calls is not included in our service scope. However, we can efficiently manage online customer inquiries, scheduling, social media messages, lead follow-ups, and administrative support. Our regular working hours are 9:30 AM–6:00 PM IST, Monday–Saturday. We typically work on an hourly basis. Hit me up and we can talk in detail Regards, Nikita and her team at Affiliazion (D)
$8 USD in 40 days
6.2
6.2

My name is Muhammad Saad, and I am an experienced professional providing virtual assistance for over 6 years. Although my background is in accounting where I have specialized skills in financial management, business analysis, and data organization, I am more than capable of delivering excellent phone-based administrative support as you need for your project. In terms of your specific requirements, let me assure you that fluent English is not only a prerequisite but something I excel at. Being an empathetic listener and a clear communicator, ensuring top-notch customer service, making appointments, handling social media duties or almost any task out lined isn't new to me. My timezone compatibility with California Pacific Time isn't an issue either. My work hours can be adjusted to match your needs, even if that includes evenings or weekends. My requested hourly rate is in line with your budget- $5 per hour. Most importantly for me is establishing a long-term relationship based on trust and professionalism; with my experience stretching over an extended period with past clients, its evident my dedication and abilities are consistent. So whether it's numbers or words, rest assured efficiency isn't something I ever compromise on! Lets get started!
$8 USD in 40 days
5.7
5.7

Hi, I’m based in Bangladesh (UTC+6) and have strong written English communication skills. I have experience with web research, lead generation, data entry, customer/prospect information management, follow-ups, and maintaining organized records. I want to be transparent that I don’t have extensive professional experience handling customer calls or appointment scheduling, so I wouldn’t want to misrepresent that. However, I’m comfortable following scripts and procedures, learning new workflows, handling online inquiries, updating records, and supporting lead follow-up and administrative tasks. I can adjust my schedule for agreed California Pacific Time hours and can provide evening/weekend availability when required. My requested rate is $3/hour, and I’m interested in a long-term working relationship. Best regards, Hasan
$4 USD in 40 days
4.9
4.9

Your need for someone who can handle customer calls, follow-ups, scheduling, and recurring admin tasks fits closely with my customer support and VA experience. At Green4Ever, I handled 40+ customer inquiries daily across email and WhatsApp, including complaints, delivery issues, returns/damage cases, courier follow-ups, and maintaining customer/order information. I also have phone-support experience with a U.S. cleaning company using Google Voice, as well as hotel receptionist experience handling customer calls and front-desk inquiries. I have experience with scheduling/coordination, follow-up tracking, data entry, record keeping, and social/customer communication through WhatsApp and Facebook. I’m comfortable working from scripts, SOPs, and written procedures, and once the workflow is clear, I can manage recurring tasks independently. I also have experience with Freshdesk and Magento for customer support and order-related work. * Location/Timezone: Nigeria (WAT, UTC+1) * English: Fluent in written and spoken English * California/Pacific Time: I can work agreed-upon PT hours with advance scheduling. * Evenings/Weekends: I can provide flexibility when needed, subject to prior scheduling. * Requested rate: $5/hour I’m particularly interested in an ongoing arrangement where reliability, clear communication, and consistent follow-through matter. I’d be happy to discuss your call scripts, scheduling process, and expected PT hours in a short interview.
$5 USD in 40 days
4.2
4.2

Hello! Proudly hailing from Pakistan (GMT+5), I am delighted to offer my 10 years of proficient expertise to complement your remote administrative and customer support tasks. I am available to start immediately. Being fluent in spoken and written English, with strong overall communication skills, I can confidently undertake the requirements of your project including making outbound calls, answering customer inquiries, scheduling appointments, conducting social media outreach and data entry, among others. My experience as a virtual assistant and customer support specialist has ingrained in me the values of reliability, professionalism, time management and delivering top-quality results needed for your project. Furthermore, my familiarity with American (Pacific Time) working hours syncs directly with your availability requests. With a requested hourly rate of $3 USD per hour, I ensure that my work adds value to your goals while guaranteeing data integrity and protecting confidentiality. Adaptable and responsive, I am committed to delivering error-free work with excellent turn-around times. Let's transform challenges into achievements! I look forward to your kind response!
$3 USD in 40 days
4.2
4.2

As a Virtual Assistant based in Pakistan, I not only meet all the requirements for this project, but I also bring a lot more to the table. Being bilingual, my fluency in spoken and written English gives me an edge in effectively communicating with customers. Over my 5+ year career, I've honed strong customer-service skills that would be invaluable to this role. My proficiency in QuickBooks Online, Xero, NetSuite, Sage Intacct and Microsoft Excel speak to my ability to adapt and learn new systems quickly. In addition to my bookkeeping expertise that is highly transferable for data entry and record keeping tasks required for this position, I also understand the importance of organization and a keen eye for detail in virtual assistant responsibilities. My years of experience working as an efficiency enthusiast and deadline-driven professional can help ensure that your scheduling needs are met promptly and error-free. Regarding work hours and availability, I'm flexible with my schedule and can easily accommodate Pacific Time as well as manage evening and weekend shifts when needed. I value reliability, professionalism, responsiveness, all of which are deeply embedded in my work ethics. I am driven by creating long-lasting relationships with my clients and that is exactly what I am seeking here. Thank you for considering me for this opportunity.
$8 USD in 40 days
3.5
3.5

With my experience as a virtual assistant and bookkeeping professional, I am confident that can fulfill your requirement for a bilingual English-speaking VA adept at calls, scheduling, & admin. My applied expertise not only extend to customer service projects like this but also to managing financial data with utmost accuracy and efficiency. Being fluent in English and having excellent spoken skills enables me to effectively communicate with the customers, handle phone calls, schedule appointments, all while maintaining professionalism. Importantly, I have been working with clients from various time zones and countries including the Pacific Time zone of California which seamlessly aligns with your requirement. This exposure has fortified my adaptability and flexibility and I can easily suit my working hours to yours as needed. Furthermore, I'm well-versed in executing tasks like social media outreach, data entry & record keeping which are integral parts of this project description. You can entrust your miscellaneous virtual administrative tasks with me as well. My hourly rate of $x is open to negotiation based on the project requirements and
$8 USD in 40 days
3.7
3.7

Hello, I’m interested in joining your team as an ongoing Virtual Assistant. I have experience in customer support, outbound calls, lead follow-ups, appointment coordination, data entry, and general administrative work. Location/Time Zone: Pakistan (PKT, UTC+5) English: Fluent written and spoken English Customer Calls: Experienced with outbound/inbound customer communication, follow-ups, and handling inquiries professionally Scheduling: Comfortable scheduling, rescheduling, confirming appointments, and maintaining appointment records Outreach: Experience with lead generation, customer follow-ups, social media communication, and online research California/Pacific Time: I can adjust my schedule to work during agreed-upon Pacific Time hours Evenings/Weekends: Flexible when required Requested Rate: $3/hour I’m reliable, organized, comfortable following scripts and procedures, and focused on providing friendly and professional customer service. I’m looking for a long-term opportunity and can start promptly. Best regards, Safdar
$3 USD in 40 days
3.7
3.7

Hello! I understand you need a reliable VA who can handle customer calls, keep appointments organized, and follow up with leads without constant supervision. In my recent customer support role, I handled over 200 daily inquiries through chat and phone, responding to customer questions, requests, and complaints. I also made outbound calls to encourage clients to subscribe to paid plans on an e-commerce platform. My Executive Assistant experience includes managing a busy healthcare CEO's calendar, scheduling appointments, organizing daily tasks, and sending meeting reminders to prevent scheduling conflicts. I've also handled social media outreach, customer communication, and administrative records. Here's how I'm expected to assist you: • Location: Nigeria (UTC+1). • English: Advanced proficiency, with experience communicating with American clients. • Calls: Customer inquiries, outbound calls, and follow-ups. • Scheduling: Calendar management, appointment coordination, and reminders. • Social media: Customer outreach and responding to inquiries. • Pacific Time: Available during agreed California working hours. I've successfully supported a California-based client before. • Evenings/weekends: Available when required • Hourly rate:$5. I'm comfortable following scripts, maintaining accurate records, and working independently. I'd be happy to provide consistent support as your business grows. Warm regards, Elizabeth
$5 USD in 40 days
3.1
3.1

Hi There, I hope you are doing well! I'm Lulu Experienced working remotely for some International-based companies such as Telstra and Netlink I am a Business Operations Analyst with more than 10 years of experience in the Manufacturing Industry, and Information Technology Industry. Skills in Administrative, Data Entry, Operations, Sales Support. Order Management, Invoicing, reconciliations, and end to end Business Process (from quote until collection) I am capable of using CRM Systems, SAP, Salesforce, Google Workspace, Microsoft Office 365, Asana, Clockify and other office applications I bring a comprehensive set of skills that I believe will be valuable for this role Thank you for your time and consideration of my candidacy. Regards Lulu
$5 USD in 40 days
3.1
3.1

With over five years of experience as a finance manager and CFO, I possess stellar organizational and problem-solving skills that have been honed in high-pressure environments. Your project for an English-speaking virtual assistant is a perfect match for my skill set, as I am fluent in spoken and written English, possess excellent phone etiquette, and has strong customer service acumen. Additionally, I have prior experience in appointment scheduling and virtual customer support which aligns with your requirements. Considering your specific time zone needs, my location is an added advantage as I am based in California; offering you the compatibility needed for a seamless working relationship. Moreover, my proficiency in utilizing various communication channels including social media can be leveraged to enhance your customer outreach strategies. Pricing wise, my rates are flexible and competitive depending on the specific needs of each client. Given that words can only carry so much weight, I would be happy to demonstrate my capabilities further through an interview or a trial period to ensure that you feel confident about our synergies.
$6 USD in 40 days
2.5
2.5

I've been doing client-facing work for over 10 years now, and a big chunk of that has been exactly this kind of thing.. answering inquiries, scheduling, following up with leads, keeping records straight. Right now I run ongoing client communication for a medical aesthetics practice in Newport Beach where I personally handle every inbound DM, phone inquiry, and appointment booking across Facebook, Instagram, and Google. So the social media outreach and customer support side of this isn't new to me. I'm based in Los Angeles so Pacific Time is my native timezone. Evenings and weekends aren't a problem. I've got a quiet home office setup with reliable internet and I'm comfortable on the phone, not just behind a screen. What you'd actually get: someone who doesn't drop balls. Follow-up lists get done same day. Customer info stays updated. Scripts get followed but I also know when a prospect needs a slightly different touch to convert. I've managed lead pipelines where a missed callback meant lost revenue, so I take the follow-up piece seriously. If you want I can start with a short trial week so you can see how I work before committing to anything ongoing. Happy to jump on whenever you're ready.
$6 USD in 7 days
2.6
2.6

Hello dear client, I would love to support your team as a reliable Virtual Assistant handling customer calls, scheduling, follow-ups, outreach, and daily administrative tasks. I have experience with outbound and inbound customer communication, appointment setting, lead follow-up, CRM updates, data entry, social media engagement, and general virtual assistance. I am fluent in English and comfortable communicating professionally with customers by phone, email, and social media. I can follow scripts and procedures while keeping conversations natural and friendly, schedule and confirm appointments, maintain accurate records, complete follow-up lists, and ensure customer inquiries are handled promptly. I am based in Kenya (EAT) and can adjust my schedule to provide consistent coverage during agreed California Pacific Time hours, including evenings and weekends when required. I am available for a long-term engagement and can start promptly. My requested rate is $5/hour and I would be happy to discuss the schedule and responsibilities further. Best regards, Ruth
$5 USD in 40 days
2.3
2.3

Hi, I can help you handle your customer calls, appointment scheduling, lead follow-ups, customer support, social media messages, and day-to-day administrative tasks so nothing gets missed and your records stay organized. I have 6+ years of experience in lead generation, customer outreach, appointment setting, data entry, follow-ups, and virtual assistance. I’m comfortable making and receiving English calls, following provided scripts, communicating professionally with customers, and keeping all information updated accurately. ### What I can help with: * Make outbound and handle incoming customer calls * Schedule, reschedule, and confirm appointments * Follow up with new and existing leads * Respond to customer inquiries and social media messages * Conduct approved social media outreach * Maintain customer and appointment records * Complete data entry and follow-up lists * Keep leads and tasks organized for easy tracking * Handle general administrative tasks as assigned I’m based in Pakistan (PKT) and can adjust my schedule to California Pacific Time, including evenings and weekends when required. I can start immediately and am interested in building a long-term working relationship. My requested rate is $5/hour. I’d also be happy to complete a small trial task or call sample first so you can check my communication and work quality. Warm Regards, Muhammad
$5 USD in 40 days
2.5
2.5

Hi, I’ve handled remote administrative and customer-support tasks and understand how important clear communication and reliable follow-up are. I can manage calls, appointments, lead follow-ups, customer messages, and daily admin work while following your scripts and procedures carefully. With 5+ years of experience, I can help with: ✓ Customer calls and follow-ups ✓ Appointment scheduling and confirmations ✓ Lead follow-up and outreach ✓ Customer support and inquiries ✓ Social media message management ✓ Data entry and record keeping Here is my answer, 1. India, IST (UTC+5:30). 2. My English is fluent and comfortable for professional communication. 3. I’m comfortable making outbound and inbound customer calls. 4. I can schedule, reschedule, and confirm appointments accurately. 5. I can handle social media messages and customer outreach. 6. I’m flexible with Pacific Time hours when agreed in advance. 7. I can work evenings and weekends when needed. 8. My requested rate is $5/hour. Regards, Prince
$5 USD in 40 days
2.1
2.1

As a freelancer with over 5 years of experience in bookkeeping and virtual administrative work, I possess the exact skills and mindset needed to excel in this Virtual Assistant position. My ability to efficiently manage data entry, reconcile bank accounts, and track expenses translates well into performing the responsibilities outlined in your project. I am fluent in English and my professional phone manner paired with strong customer service skills make me an excellent communicator for making those inbound and outbound calls. In addition to my technical skills, I am keenly organized and detail-oriented. My past work has trained me to follow established procedures closely, which will be crucial for making customer calls using provided scripts. With me on your schedule, you won't have to worry about missed appointments or inadequate follow-ups as I excel in time management and client coordination. I do understand that flexibility is essential for this job ad so rest assured that if you're needing extra coverage during evenings or weekends, you can count on me. My hourly rate is negotiable yet very competitive as per my years of experience plus we can discuss according to your budget constraints or precise drscription of services needed. With these tailored capabi
$8 USD in 40 days
1.8
1.8

I haven’t worked directly with a Medspa before, but I have experience with customer support, data entry, administrative tasks, and working with structured processes. I’m comfortable following scripts, communicating professionally with customers, handling inquiries, and keeping information accurate. I’m also a quick learner and can become familiar with your Medspa services, appointment procedures, CRM, and follow-up process quickly.
$3 USD in 10 days
1.8
1.8

Driven by over a decade of experience in various HR-focused domains and with prior exposure to handling similar tasks, I believe my skills make me an ideal candidate for your project. Proficiency in executing end-to-end recruitment, HR support and LinkedIn sourcing functions facilitate sharp, well-trained abilities of organization, critical thinking and result-orientation - all crucial qualities for managing admin and customer support tasks efficiently. I am aware that a virtual assistant's job often involves meticulous adherence to procedures, clear communication and professionalism while maintaining a friendly demeanor - areas I have developed notable expertise in throughout my career. Moreover, the rigorous data management requirements, ability to handle scripts & instructions crisply align closely with my strong organizational skills and attention to detail. Considering the specific needs of your business operating in California (Pacific Time), it allows me the flexibility to work during those hours as well as on evenings and weekends. My location in Bangladesh also enables a substantial overlap helping me to work in synchrony with your team. As for the financial aspects of our collaboration, rest assured I am amenable to a range between $2-5 USD/hour based on our discussion regarding the role intensity and expected outputs. Let me intensify your productivity through my value-added contributions today!
$5 USD in 40 days
1.8
1.8

Hello, It's a pleasure to meet you! I'm Noreen, a virtual assistant with a strong background in data entry and social media management. I understand the importance of effective communication and have no problem making and receiving phone calls, as well as providing virtual customer service. From scheduling appointments to updating customer information, I am diligent and organized when it comes to managing a variety of administrative tasks. My previous work as a virtual assistant has equipped me with the ability to follow scripts, written instructions, and established procedures efficiently, ensuring smooth operations for any project. What sets me apart is my deep appreciation for brand authenticity and human-centric design. Every step of the way, I prioritize quality, clear conversion logic, and ensuring your brand is effectively communicated. As for availability, I’m flexible and able to align myself with your California Pacific Time schedule. By selecting me for this role, you gain access to my proven abilities in organizational digital management and my intrinsic drive to produce high-quality work that exceeds expectations. Let's get started on optimizing your administrative duties! Thanks!
$50 USD in 27 days
1.6
1.6

Valley Center, United States
Member since Apr 23, 2025
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