The ideal candidate will be detail oriented and have the ability process orders with a focus on accuracy, speed, and [login to view URL] must also be able to work independently and act professionally in all aspects of this position when interacting with internal and external customers, co-workers, wireless carriers, and customers. The ideal candidate must also be able to work in an environment that can be very fast paced, ever-developing and challenging.
Data Entry - Order Processor JOB SUMMARY:
This position requires a detail-oriented candidate that has the ability to process wireless orders with a focus on accuracy, speed, and efficiency.
The ideal candidate will have a strong multitasking ability.
The ideal candidate will have previous experience in providing customer support over the phone, online carrier systems and/or via email.
This position reports directly to the Online Manager.
Data Entry - Order Processor ESSENTIAL DUTIES AND RESPONSIBILITIES:
Able to repeatedly process orders with accuracy, and in compliance with the customer’s business rules as wells as eSquared’s policy and procedures.
Outstanding attendance is a must, punctuality and willing to work varying schedules as needed.
Excellent written grammar skills are required as Order Processor communicates final order to customer(s)
Able to multitask and work multiple carrier sites, requests and at same time professionally communicate with the customer(s) regarding their order status.
Proactively stay up-to-date with all the latest technologies concerning wireless products, wireline products, accessories and the underlying technologies.
Recognize escalated requests and prioritize your assigned tasks throughout your shift.
Listen, comprehend and communicate effectively within the Order Team, other internal e2 support staff and carriers.
Data Entry - Order Processor REQUIRED SKILLS:
Highly self-motivated and independent
Ability to communicate effectively
Excellent troubleshooting skills
Well-organized* Strong follow-up skills
Data Entry - Order Processor PREFERRED SKILLS- not required:
Advanced customer support skills and 1 to 2+ years of wireless or technical support
Proficient in Office 2013
Data Entry - Order Processor BENEFITS:
(Full Time only) including Company matching 401K, and 50% medical after a preset waiting period. 2 week/year vacation accrued after waiting period.
Paid time off
Professional development assistance
Typical start time:
Typical end time:
Monday to Friday
28 freelance font une offre moyenne de $21/heure pour ce travail
i am post graduate in MBA finance and marketing, i am sap fico consultant , am very good English speaker and i am good at writing emails i am looking forward to work for hour basis.
I'm a fast typist and efficient with the use of Microsoft office packages and detail-oriented coupled with 7 years of experience on Office packages and trustworthy with sensitive information.