We are looking for an experienced with a proven track record, patient, independent, cheery, positive, and flexible customer service representative to help take incoming calls, answer questions, input orders, and set appointments for customers about our furniture products.
Potential candidate must have a quiet workspace while on the phone, headset, and a personal computer. We are not sales driven, our focus is customer service. However, if a customer places a phone order with you, we will give you an additional $5 plus your salary for the week for each order you enter. We are looking to start the potential candidate asap. The first week will be a paid trial to see if you are a great fit for the company and we a great fit for you.
Virtual catalogs, pricing, and inventory will be supplied to you. We would forward our business phone line to an US phone number only. Must be able to understand and speak American English clearly. I will be available on Skype IM if you have any questions during your shift.
You do not have live in the US however you must be able to accept forwarded calls from a US number to a US number. Also make outgoing calls if needed.
•Should be able to use the computer extremely well and multi-task while taking phone calls
•Should have great communication skills: written and verbal communication
•Should be able to handle a lot of data that is available, and all of this has to be done at good pace
•Should have a lot of patience when communicating with the customer
•Should be able to maintain their composure even if the customer is being rude
•Should have good listening skills, since most of the time, communication with the customers is done over the phone
•Should be attentive to details
•Should have the skill of versatility; they will have to adapt to many situations regarding the customer
Calls must be logged onto a spreadsheet for tracking purposes
Requirements to apply:
1. Please give your exact bid for hourly compensation.
2. Voice file from candidate when contacted
Looking for someone who can cover most of these shifts:
Monday-Friday 9am-10am and 5pm-6pm
Sundays 9am-5pm
I am applying as an experienced customer service personnel who is self motivated, innovative and goal oriented individual. My experience and training have strengthened my creative ability and has motivated me to become aware of the importance of establishing excellent service to clientele. .
I am positive that my training in the field of Front Office Supervision, Human Resource Management will allow to perform skillfully and effectively on the job
$5 USD en 18 jours
5,0 (2 commentaires)
5,1
5,1
18 freelances proposent en moyenne $11 USD/heure pour ce travail
Hi there, I have read your brief and interested to work with you on this project. I can do this job as per your requirements mentioned in the post.
I am also available to work on Sunday.
When do you want to start?
Please advise.
Thanks n Regards,
Mahtab
Hi, my name is Javed Graham and I'm here to tell you why I would be perfect for this Virtual Assistant position. I have a few years experience working as a Customer care representative for Claro and data entry experience working for Windalco. I love working with people so I will always be courteous and friendly while dealing with your customers. At this moment I am currently working as a Virtual Assistant for a Brazillian national so I have experience working from home and for calling persons on a daily basis. This assistant job will end soon, so I will be available to work for you as many hours as you may require. Not to sound cliché but hard worker, determined and opened to criticism are just a few of the many qualities that you will receive if you were to hire me as your Virtual assisstant. I am able to multitask which will allow me to complete more tasks in a shorter given time, meaning more work that will cost you less.
I am open to being in constant communication by phone, email or both, giving you access to live updates as we go along. This allows personalization as you may give your input. With that being said I can work without supervision and from my own initiative to undertake whatever task given to me. I am versed in Microsoft Office (Excel, Word and PowerPoint) so all tasks involving these software will be done in the best format possible.
I hope this short proposal about myself helps you to get some insight into what I have to offer. Thank you.
I've about 7 years experience as a customer service representative. In that, I've about 4 years as a quality coach, escallations manager and Tier 3 call handler for AT&T ConnecTech and AT&T Home Solutions or ATT Blue as they call it. Now, these are Tier 3 technical support and Tier 1 Sales and Billing respectively. Consequently, I've experience in Technical Support, Customer Support, Sales (Inbound and Outbound), Quality Monitoring and other areas of expertise in the same field. I'm also a trainer-team manager for new hires, training them over 29 days of process training and 10 days of voice and accent training for ATT ConnecTech (31 days PST) and ATT Home Solutions. Thereafter, I manage them for another 2 weeks of OJT and 2 weeks of Nesting completion where I will be their reporting manager. I've a great deal of experience in handling customers, turning irate into polite customers and have been awarded the best performing agent with the higest number of CSAT's as long as I was working with ATT. I'm certified as a trainer by two companies and ATT's master trainer from Philipines and was trained by an Egyptian trainer who was certified in Berlits and a trainer from the US on ATT. I can easily do this job while performing impeccably.
I am confident that I can bring the same level of high standards to your company. Aside from my technical competencies, I am a solid team player who can not only work to tight deadlines, but also has plenty of initiative to deal with unexpected problems.I stand by my quality work and 100% project deliverance every time. I believe my abilities would be perfect for your venture.I assure the best service from my end .I will be waiting to hear back from you soon.
Thanks & Regards
(MY RATES ARE NEGOTIABLE)
I am writing to express my interest in a Customer Support position with your company. I have 6+ years of experience I have Bachelor in Accounting & now I am a final year student of ACCA (Charted Accountant). I have read your job posting. I believe my skills, experience, knowledge, and willpower will make me the best candidate for this position.
I have many skills that would be good for your company. Here are some of the responsibilities I have held over the past 6 years My background, along with my ability to learn quickly and efficiently, will enable me to be a valuable part of your team :
•Project Management
•Experience in customer relations
•Prospect research
•Internet research
•Spreadsheet management
•Email handling
•Exceptional verifiable talent for ensuring customer satisfaction
•Inputting Orders
•Setting Appointment
•Scheduling Projects and Managing Calendar
•Data entry
•Great with Multitasking
•Coordinating with other team members
•Resolve customer's problems and CLAIMS
•Excellent written and verbal presentation skill
I am confident that my relevant experience will allow me to make a substantial contribution to your company. I feel very qualified to fill your position.
Thank you for your consideration, I'm looking forward to work with you!
5 years was an Interpretater of bilateral discussion in international businnes forum TUSKON from Turkish to Russian, from English to Turkish and from Turkish to English
In university years translated many technical articles from English to Turkish.
I have strong background in English, Turkish and Russian languages.
I am very good at typing. I worked as a secreatary for a year writing, replying,translating texts and e-mails.
I am young and passionate.
Looking forward to be in touch with you.
Hi
Setting appointments is what we do. We are here in the US, we are bilingual call center. I notice you have very cheap offers. which we cant compete. What i can say is we will work with you to grow your orders and customer service. We can take inbound as well as outbound. Let me know if I can make a difference in your business.
Best Regards,
Hi,
I have perfect English grammar with strong technical skills. I have 2 years experience in technical chat and email handling of US customers. I have provided support for a product Rabbit TV and that is mentioned in my portfolio. I have also provided email support for an App builder software. I am also good at phone support. I have very reliable internet connection and having power backup as well. So there is no chance of missing my shift. I have never missed my shift in my entire career of chat and email handling. I am a true professional. I have overall more than 6 years of experience in customer handling and having strong problem solving skills. I own a Laptop with Win 8 installed and 4 to 5 hours battery backup.
Regards
Ehtiram Ali
I believe I would be a great candidate for this type of job since I have prior experience in call center settings well informed of the requirements needed for a growing company also read/write and speak English as well as Spanish and consider myself efficient and reliable in everything I do. Open minded you can make me a offer I'm looking for stability and I assume your company wants reliability I believe we could work efficiently side by side looking forward to hear from you.
