Customer Service Representative

Fermé Publié le il y a 2 ans Paiement à la livraison
Fermé

We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers.

Customer Service Representative Responsibilities:

Maintaining a positive, empathetic, and professional attitude toward customers at all times.

Responding promptly to customer inquiries.

Communicating with customers through various channels.

Acknowledging and resolving customer complaints.

Knowing our products inside and out so that you can answer questions.

Processing orders, forms, applications, and requests.

Keeping records of customer interactions, transactions, comments, and complaints.

Communicating and coordinating with colleagues as necessary.

Providing feedback on the efficiency of the customer service process.

Managing a team of junior customer service representatives.

Ensure customer satisfaction and provide professional customer support.

Customer Service Representative Requirements:

High school diploma, general education degree, or equivalent.

Ability to stay calm when customers are stressed or upset.

Comfortable using computers.

Experience working with customer support.

Saisie de Données Service Clientèle Traitement de Données

Nº du projet : #30650831

À propos du projet

33 propositions Projet à distance Actif il y a 2 ans

33 freelances font une offre moyenne de 18 $/heure pour ce travail

Eiramangeli

Hello, I have worked as a customer service representative for about 6 years now, and i would like to extend my skills with you company, Im a college graduate student and im able to work under pressure, and i also have Plus

$20 USD / heure
(6 Commentaires)
4.3
nareshmakwana

Hi there, Thank you for sharing this opportunity to work at Freelancer! I would really like to work with you on this one if possible! My name is Naresh and I have 2.5 years of experience in Customer Service field. S Plus

$15 USD / heure
(1 Évaluation)
1.8
sarosead

Hello Sir, I will be glad if you consider me for this project. It will be my pleasure working for such kind of organizations. I ensure you that i can finish the job within given time period. Regards, Saroj Adhikari

$18 USD / heure
(0 Commentaires)
0.0
Geri120041

Good Day! I am looking forward to the opportunity of being considered for the position of a Customer Service Representative. I take pride in my ability to work accurately and complete tasks in a timely manner. I have w Plus

$20 USD / heure
(0 Commentaires)
0.0
kervinelgario

I have been working in the customer service industry for the past seven years . I have handled multiple accounts here in the Philippines and continue to grow on this field . Right now, I've been handling a streaming ac Plus

$20 USD / heure
(0 Commentaires)
0.0
Karthikbinto

Hello, Being a specialist Data process Associate , I can complete all your projects at ease. I am a workaholic and skilled enough to carry out all your projects successfully. Talking about experience, I have 2 years Plus

$15 USD / heure
(0 Commentaires)
0.0
sachanp26

Hi, my name is prateek sachan I am a certified data entry operator, I am very honest and hard working professional

$17 USD / heure
(0 Commentaires)
0.0
Dips17

Hello, I have worked as a customer service representative for about 10 years in various domains such as IT, Telecom Medical, handling all type of customers including their escalation, and I would like to extend my ski Plus

$24 USD / heure
(0 Commentaires)
0.0
nicagonzales17

I am willing to be a customer service representative. I will do my best. I hope I can work with you soon. Thankyou

$20 USD / heure
(0 Commentaires)
0.0
indrajeetverma19

Hi,I am indrajeet verma I have have experience in sales marketing. And i have knowledge in this field.

$17 USD / heure
(0 Commentaires)
0.0
nicolecausing

I have 2 and a half years of experience in customer service. I believe that I will a good fit this work. I've experience first hand customers, assisting and answering queries and resolve customer complaints. I believe Plus

$20 USD / heure
(0 Commentaires)
0.0
jojomomoh

Sir, I am interested in this job opportunity, I have clearly read and understood the description of this project. I'm confident that I will be able to meet up with the key deliverables for this vacancy with adequate Plus

$20 USD / heure
(0 Commentaires)
0.0
kaushaniwijesund

I am an undergraduate who is reading a Business Management degree at Eastern University, SL and I have a NVQ Level 4 qualification for Information Communication Technology Technician course. Not only that, I have worke Plus

$15 USD / heure
(0 Commentaires)
0.0
MonicahWangui

Hello, I see you are looking for a customer service representative. I can help you with that and I am willing to start immediately. I have strong internet connection, quiet environment to work in and I love interactin Plus

$20 USD / heure
(0 Commentaires)
0.0
ahrahulbabu

Hi Hiring Manager, I am Rahul babu located in India - Coimbatore I am having Four years of experience in the BPO industry.I am capable of providing additional supports on weekends too. I am having experience in the i Plus

$15 USD / heure
(0 Commentaires)
0.0
merciafourie737

Hi, I am able to provide you with outstanding representation. I have extensive computer experience to provide the necessary service and assistance to your customers. Contact me, we can discuss more. Regards,

$25 USD / heure
(0 Commentaires)
0.0
aiyeworld

Hi, I am a customer service representative with 3 years experience of managing frustrated and difficult customers in my previous engagement with ISON BPO INTERNATIONAL LTD. I have mastered the act of remaining calm eve Plus

$20 USD / heure
(0 Commentaires)
0.0
aprilboncodin

I am writing to apply for Customer Service Representative position advertised in Freelancer. The role is very appealing to me, and I believe that my educational attainment and job experiences made me a highly competiti Plus

$15 USD / heure
(0 Commentaires)
0.0
ramonablaza0794

Good morning, I'm hoping you can consider my application, been working as customer service representative for almost 7 years now. Have a great day.

$15 USD / heure
(0 Commentaires)
0.0
omaralnamr

customer service taught me how to properly communicate with clients, grant satisfaction, always adapt to change and new situations, problem-solving, and proper time management. all of these qualities by working and exc Plus

$15 USD / heure
(0 Commentaires)
0.0