Closed

Call Center Representative .

Job brief

We are looking for a Call Center Representative that will be the liaison between our company and its current and potential customers. The successful candidate will be able to accept ownership for effectively solving customer issues, complaints and inquiries; keeping customer satisfaction at the core of every decision and behavior.

Responsibilities

Manage large amounts of inbound and outbound calls in a timely manner

Follow communication “scripts” when handling different topics

Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives

Seize opportunities to upsell products when they arise

Build sustainable relationships and engage customers by taking the extra mile

Keep records of all conversations in our call center database in a comprehensible way

Frequently attend educational seminars to improve knowledge and performance level

Meet personal/team qualitative and quantitative targets

Requirements

Previous experience in a customer support role

Track record of over-achieving quota

Strong phone and verbal communication skills along with active listening

Familiarity with CRM systems and practices

Customer focus and adaptability to different personality types

Ability to multi-task, set priorities and manage time effectively

High school degree

Compétences : Comptabilité, Comptabilité, Service client, Saisie de Données

en voir plus : call center representative from home, call center representative jobs hiring, call center representative salary, call center representative resume, call center representative skills, call center representative job description, call center representative hiring, call center jobs, call center representative jobs, call center representative from home, call center representative cvs hourlt, call center freelance job online, at home call center representative jobs, call center representative work from home, call center agent job description, call center representative, call center outsourcing job 2015 december, call center campaign job, call center broker job, call center audio job interview

Concernant l'employeur :
( 0 commentaires )

Nº du projet : #17342026

37 freelance font une offre moyenne de $32/heure pour ce travail

VOTIKO

Votiko is established in 2004. Votiko has 45+ superstar telemarketers Team available to provide telemarketing service. At votiko, we have a professional, high performing and vibrant work force. Our values are integral Plus

$25 USD / heure
(2 Commentaires)
3.8
mango953

Hello. Will this position fit being in Costa Rica? If so, I have all the time of the world to fill in the position.

$27 USD / heure
(5 Commentaires)
3.7
Nilima987

hello sir, your project ts seems to be perfect fit for me. I'm experienced in this kinda project which involves cold calling and follow up with the [login to view URL] give me a chance to serve [login to view URL] and regards, Naya Plus

$27 USD / heure
(9 Commentaires)
1.7
ajmhaan

I am part of Qualicentric, a Call Center company that is based in India. Let's talk.

$33 USD / heure
(1 Évaluation)
1.9
InternationalBPO

Hi International BPO is callcenter with 45+ telemarketers. 24X7 BPO is professional telemarketing company established since 2004. We have a team of superstar telemarketers expert in selling / lead generation / up Plus

$25 USD / heure
(2 Commentaires)
1.2
$41 USD / heure
(0 Commentaires)
0.0
perfectque

PerfectQue ([login to view URL]) specializes in providing customer experience, back office operations and technical support to clients in North America. Our customer service center is based in Europe from where our team Plus

$27 USD / heure
(0 Commentaires)
0.0
iotaky

i worked for releasing a new shop , brand and the most importent evant for the hotels . i use to work with europian nation as arabic as well . i speak different english accents (scottish australian british and americ Plus

$41 USD / heure
(0 Commentaires)
0.0
ergintamano29

Hi! With 6 years of experience providing customer support for a multi-national company, I am confident I will make an immediate contribution to your team. I have demonstrated the ability to effectively handle sit Plus

$41 USD / heure
(0 Commentaires)
0.0
$25 USD / heure
(0 Commentaires)
0.0
Mel1126

Hi, I give my services as a writer since 2012, always try to be active and try to be on projects. I would love to work with you and have the opportunity of writing something Thanks in advance Relevant Skills and Expe Plus

$41 USD / heure
(0 Commentaires)
0.0
$27 USD / heure
(0 Commentaires)
0.0
amirameen67

hi, hope you are doing wonderful. i am already running my own call center in lahore pakistan. i can train a person and make him give you all the services under my supervision. i have been to call center industry for m Plus

$25 USD / heure
(0 Commentaires)
0.0
aavakharia71991

Hello Hope you are doing well! Well I am from India and I have total 4 years of experience in international call center industry. Thanks Arpit

$25 USD / heure
(0 Commentaires)
0.0
Rochelle97

I believe that my familiarity and experience would make me a good fit for this position. I can do the work and deliver exceptional results. I have developed extensive skills in working with customers even when they are Plus

$41 USD / heure
(0 Commentaires)
0.0
jmanalili75

Global Link, California/Philippines – CEO/President (June 2007 – March 2011) • Identify and drive new business opportunities with current clients • Generated new business from contacts, leads, networking, etc. • E Plus

$27 USD / heure
(0 Commentaires)
0.0
PeiPeiSio

Hello, I believe that you looking for a qualified Specialist. We have hundreds of skilled staff for you. -You work with staff directly and pay as low as $3+/hr or by commission -Use our Dialer or your own. -Track Plus

$41 USD / heure
(0 Commentaires)
0.0
conleadgen

I would shortly summarize myself as: Creative, all-round and living for sales. I have experience in face-to-face sales, telesales (cold and warm calling), in B2C and B2B, transactional and contractual. I am used wo Plus

$40 USD / heure
(0 Commentaires)
0.0
palakkumar1

Hi Greetings from RY-MI (Rayleigh Mining Incorporation) This is Palak and I lead the Business development for RY-MI, your entrusted outsourcing partner. At RY-MI, we offer solutions that helps your business pl Plus

$25 USD / heure
(0 Commentaires)
0.0
$41 USD / heure
(0 Commentaires)
0.0