Fermé

[login to view URL]

We are looking for an experienced Project Manager to manage organization of key client projects.

Coordinate internal resources and third parties/vendors for the flawless execution of projects

Ensure that all projects are delivered on-time, within scope and within budget

Developing project scopes and objectives, involving all relevant stakeholders and ensuring technical feasibility

Ensure resource availability and allocation

Develop a detailed project plan to track progress

Use appropriate verification techniques to manage changes in project scope, schedule and costs

Measure project performance using appropriate systems, tools and techniques

Report and escalate to management as needed

Manage the relationship with the client and all stakeholders

Perform risk management to minimize project risks

Establish and maintain relationships with third parties/vendors

Create and maintain comprehensive project documentation

Great educational background, preferably in the fields of computer science or engineering for technical project managers

Proven working experience as a project administrator in the information technology sector

Solid technical background, with understanding or hands-on experience in software development and web technologies

Excellent client-facing and internal communication skills

Excellent written and verbal communication skills

Solid organizational skills including attention to detail and multi-tasking skills

Strong working knowledge of Microsoft Office

PMP / PRINCE II certification is a plus

A Customer Service Representative, or CSR, will act as a liaison, provide product/services information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency.

The best CSRs are genuinely excited to help customers. They’re patient, empathetic, and passionately communicative. They love to talk and understand the value of good communication skills. Customer service representatives can put themselves in their customers’ shoes and advocate for them when necessary. Customer feedback is priceless, and these CSRs can gather that for you. Problem-solving also comes naturally to customer care specialists. They are confident at troubleshooting and investigate if they don’t have enough information to answer customer questions or resolve complaints.

The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction.

Manage large amounts of incoming phone calls

Generate sales leads

Identify and assess customers’ needs to achieve satisfaction

Build sustainable relationships and trust with customer accounts through open and interactive communication

Provide accurate, valid and complete information by using the right methods/tools

Meet personal/customer service team sales targets and call handling quotas

Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution

Keep records of customer interactions, process customer accounts and file documents

Follow communication procedures, guidelines and policies

Take the extra mile to engage customers

Compétences : Saisie de Données, Traitement de Données, Service client, Service Clientèle, Gestion de Projet

About the Client:
( 0 commentaires ) Cincinnati, United States

Nº du projet : #32768603

14 freelances font une offre moyenne de 504 $ pour ce travail

topacademics

Hi there, I will provide you quality project management writing. I am a PhD writer with 10 years of experience. I have worked on several similar projects of project management writing, and can deliver professional p Plus

%bids___i_sum_sub_32% %project_currencyDetails_sign_sub_33% USD en 1 jour
(62 Commentaires)
6.4
liveexperts123

Hi there,I'm biddin on your project "[login to view URL]"Project Management, Data Processing, Data Entry, Customer Service and Customer Support We are looking for an experienced Project Manager to manage organization of key Plus

%bids___i_sum_sub_35% %project_currencyDetails_sign_sub_36% USD en 5 jours
(6 Commentaires)
5.5
(3 Commentaires)
4.2
varimaxanalytic

Hi! I am really interested in this job. I’m data scientist working remotely with various analytical companies. I’m offering best quality and highest performance at a price we are both comfortable with. I can complete Plus

%bids___i_sum_sub_35% %project_currencyDetails_sign_sub_36% USD en 2 jours
(1 Évaluation)
3.4
usmanbashir12100

Hi, I provide Top-notch live chat support, email support and phone support for online stores. Having the experience of 7 years and working with countless clients, I can make your customers super happy. I can assist yo Plus

%bids___i_sum_sub_35% %project_currencyDetails_sign_sub_36% USD en 7 jours
(8 Commentaires)
3.0
shiank98

Good Day to you, Ma'am/Sir I have read your project details, and I would like to offer you my clean and professional services for the task you've posted. If you can give me this project, I will ensure maximum satisfact Plus

%bids___i_sum_sub_35% %project_currencyDetails_sign_sub_36% USD en 7 jours
(0 Commentaires)
0.0
suchitasingh26

I am a certified data entry operator. I have a decent typing speed. I would love to work for your project, give me an opportunity once you will comeback to me with more projects in the future . Hoping for the best for Plus

%bids___i_sum_sub_32% %project_currencyDetails_sign_sub_33% USD en 1 jour
(0 Commentaires)
0.0
shivaashu011

I will summarize all the work before starting I can deliver quality work to tight deadlines. I’m interested to hear more about the project and the subject matter of the entry. If you award me the project, I’d be plea Plus

%bids___i_sum_sub_35% %project_currencyDetails_sign_sub_36% USD en 15 jours
(0 Commentaires)
0.0
rashidamjad

Hi there, How are you? I can work with your project skills Data Entry, Project Management, Customer Support, Data Processing and Customer Service. Upon reading your description file I am sure we can definitely pull it Plus

%bids___i_sum_sub_35% %project_currencyDetails_sign_sub_36% USD en 15 jours
(0 Commentaires)
0.0
ikbalsahin262

I am a professional data Entry Expart.I can complete the work within set target time .I am a very honest person

%bids___i_sum_sub_35% %project_currencyDetails_sign_sub_36% USD en 7 jours
(0 Commentaires)
0.0
Zainbajwa28

I am expert in data entry and I am also convert the PDF into the words .I also doing this type of jobs on other [login to view URL] for visiting my bid.

%bids___i_sum_sub_35% %project_currencyDetails_sign_sub_36% USD en 7 jours
(0 Commentaires)
0.0
sagarbhatiaiiit3

Hi, I've Excellent record in project management. Please checkout my profiles [login to view URL] [login to view URL] Please let me know how to get started.

%bids___i_sum_sub_35% %project_currencyDetails_sign_sub_36% USD en 7 jours
(0 Commentaires)
0.0
adarshmamodia26

I have total 10.5 years of experience in IT industry. I have around 3 years of experience in project management. I have handled project of cyber security, billing project & hospital management project. I have managed a Plus

%bids___i_sum_sub_35% %project_currencyDetails_sign_sub_36% USD en 30 jours
(0 Commentaires)
0.0
safeagileindia

am vijay with 20 yrs experience in project management /business analysis Kindly let me know scope of work can able to handle task effectively

%bids___i_sum_sub_35% %project_currencyDetails_sign_sub_36% USD en 7 jours
(0 Commentaires)
0.0