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I rent out several furnished flats and individual rooms and want every prospective tenant to feel that their first email lands in a professional, helpful inbox. Your core responsibility is to monitor a dedicated email account, answer questions about availability, pricing, house rules, and local amenities, and then guide qualified leads to the next step—whether that is sending our digital application form or arranging a viewing slot in my calendar. To keep our communication consistent, I will provide a detailed FAQ, current vacancy list, template replies, and a shared Google Calendar. You simply personalise responses, log each interaction, and flag any unusual requests or urgent issues for me. Fast, friendly replies within a few business hours are the standard I want to uphold. Deliverables • Daily inbox sweep and reply to all new messages • Lead log updated in Google Sheets after every contact • Viewing or application link sent once a prospect is pre-qualified • Weekly summary report highlighting common questions and any concerns Acceptance criteria • Average email response time under 4 hrs (business hours) • All leads recorded with complete contact details and inquiry notes • Zero unanswered messages more than 24 hrs old Experience with Gmail (or similar), Google Sheets, and clear written English will make this smooth, but I value reliability and a courteous tone above all.
Project ID: 40613222
43 proposals
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Active 2 days ago
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43 freelancers are bidding on average $389 USD for this job

Hi, I'd love to assist with managing your rental inquiries and ensuring every prospective tenant receives a prompt, professional, and friendly response. I'm organized, detail-oriented, and comfortable handling email communication, updating lead trackers, and scheduling viewings while maintaining a high standard of customer service. I can efficiently manage your inbox, personalize template responses, log every interaction in Google Sheets, coordinate appointments through Google Calendar, and promptly escalate any urgent or unusual requests. My focus is on keeping response times fast and ensuring no inquiry is overlooked. I'm available to start immediately and would be happy to help streamline your tenant communication process. Best regards, Mostafizur
$250 USD in 7 days
6.6
6.6

Hi There, We can help you maintain a professional, responsive inbox for prospective tenants and ensure every enquiry is handled promptly and courteously. Our team can monitor the dedicated email account, personalise replies using your FAQ and templates, answer questions about availability, pricing, house rules, and local amenities, and guide qualified leads toward a viewing or application. We can also update the lead log in Google Sheets after each interaction, coordinate viewing slots through Google Calendar, flag unusual requests, and provide a clear weekly summary report. We are reliable, detail-oriented, and experienced with Gmail, Google Sheets, calendar management, data entry, and professional written communication. Please note that we typically work on an hourly basis, making or receiving phone calls is not included in our service scope. We operate from 9:30 AM to 6:00 PM IST, Monday to Saturday. Hit me up and we can talk in detail. Regards, Nikita and her team at Affiliazion (D)
$499 USD in 7 days
6.2
6.2

Hello, With over 6 years of experience as a Virtual Assistant, I have a strong focus on customer service and communication. What I Can Do for You: - I will efficiently monitor the dedicated email account, providing fast and friendly responses to inquiries regarding availability, pricing, house rules, and local amenities. - I will guide qualified leads through the next steps, whether that involves sending the digital application form or arranging a viewing slot in your calendar. - Utilizing the detailed FAQ, vacancy list, and templates you provide, I will personalize responses, log each interaction in Google Sheets, and flag any unusual requests or urgent issues for your attention. An advantage is my proficiency in Gmail and Google Sheets. Regards, Blessing
$250 USD in 7 days
5.8
5.8

With my extensive experience in lead generation and data research, I am confident that I can excel at being your Apartment Inquiry Email Manager. Your project description aligns perfectly with my skill set which includes Customer Service, Data Entry and Email Handling, to name a few. As a Computer Science graduate with over 9 years of experience, I have developed highly efficient techniques to track and respond to high volumes of emails within narrow timeframes - keeping in stride with your target of responding within 4 business hours. Drawing on my experience working with businesses across various industries including Real Estate, Startups & SMBs, I am familiar with the requisites of managing client inquiries promptly and maintaining clear records. My proficiency in Gmail, Google Sheets coupled with my unparalleled attention to detail ensures that no query will go unanswered for more than 24 hours and all inquiries will be meticulously logged. Time is of the essence when it comes to client satisfaction, especially in real estate. With me taking care of your email inquiries and lead management, you can be assured of a swift yet courteous response which will greatly enhance customer engagement. My goal-oriented approach combined with my dedication towards delivering efficient results make me the ideal candidate for this project. Let's collaborate to guarantee that your prospects are met with professional, helpful responses right from their very first interaction!
$320 USD in 30 days
5.3
5.3

Dear Hiring Manager, I am excited to apply for the Apartment Inquiry Email Manager position. I have strong experience managing email communications, responding to customer inquiries, and providing professional, timely support. I am confident in handling prospective tenant inquiries, answering questions about apartment availability, pricing, amenities, lease terms, and scheduling property viewings. I communicate clearly and courteously, ensuring every inquiry receives an accurate and prompt response while maintaining a positive customer experience. My strengths include: Excellent written English and professional communication Fast and accurate email management Strong organizational and multitasking skills Experience with Microsoft Office, Google Workspace, and CRM systems Detail-oriented, reliable, and able to follow established processes I am committed to providing responsive, friendly, and efficient email support that helps convert inquiries into successful lease opportunities. I am available to start immediately and can adapt quickly to your team's workflow and communication standards. Thank you for considering my application. I look forward to the opportunity to contribute to your team. Best regards, Ahsan Habib
$250 USD in 30 days
5.1
5.1

Hi, I have extensive experience in customer support and virtual assistance, and I can help ensure every prospective tenant receives a fast, professional, and helpful response when contacting your rental business. My focus will be on daily inbox management, monitoring your dedicated email account, replying to inquiries about availability, pricing, house rules, and local amenities, and guiding qualified leads to the next step by sending digital application forms or arranging viewing slots in your shared calendar. I will also maintain accurate records by updating the lead log in Google Sheets after each contact, ensuring complete details and inquiry notes are captured. Each week, I’ll prepare a concise summary report highlighting common questions, flagged concerns, and overall inbox performance. My commitment is to uphold your standard of replies within a few business hours, with zero messages left unanswered beyond 24 hours. I am reliable, detail‑oriented, and proficient with Gmail, Google Sheets, and calendar coordination. In past roles, I’ve streamlined inbox workflows, personalized template replies, and ensured prospects felt valued from their very first interaction. I am available to begin immediately. Best regards, Jessica
$300 USD in 7 days
5.1
5.1

Dear Sir/Madam, Good day to you! I am quite keen on this project that you have raised so I’m hoping (fingers tightly crossed) that I’ll be given the opportunity to help/assist/work on this with your kindself. Please do not judge me by the reviews given but rather, feel free to strike up a conversation with me and we'll go from there. A quick summary about myself: My name is Rina. I have been a Virtual Assistant/Freelancer of sorts for 15 years. I own a Diploma in Private Secretarialship which majors in Secretarial, Administration & Business studies. I am an individual but I can assure you that I am able to execute this job with utmost dedication. Working as a PA (offline)/VA (online) requires me to be meticulous with work given/assigned/awarded to me and I always provide the result/s expected/needed by the employer. Thank you for taking the time to read my proposal. I do hope you will consider my application and I would be most happy to discuss any further details pertaining to the project/compensation/etc. Best regards, Rina
$500 USD in 7 days
4.7
4.7

I am expert in Email marketing.I will do A to Z tasks for Email marketing including Email chat support Email handling Virtual assistant Email Copying Email creation Collection of Email from Authentic website and social media sites. Creating Effective Tempelats and Cover letter Leads Generation Compaign Automation Events creation Linkage of website to Email. Videos , picture adding in Emails. Making perfect and fine logo's A/B testing for Emails Highest open and click rate of Emails I worked on different software. Active compaign Hubspot Mail chip Getresponse Constant contact. Let's start asan
$500 USD in 7 days
4.8
4.8

Hi, Aashiq (Ash) here from Cape Town, South Africa. This project instantly caught my eye, so I had to reach out. I see you’re looking for someone to manage your email inquiries professionally and quickly. Keeping prospective tenants informed and engaged is crucial, and I can help ensure that every email feels welcoming. I have experience in managing client communications for rental properties, ensuring swift responses and maintaining detailed logs. My approach has consistently helped businesses improve tenant engagement and satisfaction. I’d be happy to share samples of successful projects that showcase my work. Based on what you mentioned, here is how we would approach the project: - Daily inbox management to ensure timely responses. - Personalization of responses using your provided templates. - Regular updates of the lead log in Google Sheets. - Weekly reports to keep you informed of trends and concerns. You can count on clear communication throughout this process, and I will deliver a seamless, user-focused solution optimized for performance. Best Regards, Aashiq
$700 USD in 14 days
4.2
4.2

Hi! I’m a reliable Virtual Assistant with experience in email management, lead tracking, Google Sheets, and customer communication. I can monitor your inbox, respond professionally using your templates, update every inquiry in Google Sheets, schedule viewings, and provide weekly reports. I’m detail-oriented, organised, and committed to maintaining response times under four business hours while ensuring every prospective tenant receives a friendly and professional experience.
$250 USD in 30 days
3.8
3.8

Hello, Your project immediately caught my attention because it combines two areas I genuinely enjoy: organized email management and creating a positive first impression for prospective tenants. In one of my previous remote roles, I supported apartment rental operations by responding to accommodation inquiries, communicating with prospective tenants on the phone, sharing property information, coordinating viewing schedules, and ensuring inquiries were handled promptly and professionally. I understand how important a timely, personalized response is in turning an inquiry into a confirmed viewing or application. Beyond that , I've worked as an Executive Assistant supporting remote businesses, where managing shared inboxes, organizing information, maintaining Google Sheets, scheduling appointments, and following up on outstanding tasks were part of my daily responsibilities. I'm comfortable handling a high volume of emails while ensuring every conversation is logged accurately and no inquiry is overlooked. If selected, you can expect prompt communication, organized lead tracking, and a reliable inbox manager who understands that every email is an opportunity to create a great first impression for your business. I'd love the opportunity to support your rental operations and can start immediately. Thank you for your time and consideration. Best regards, Mabel Johnson
$300 USD in 30 days
3.9
3.9

As an experienced eCommerce and website developer, I’ve cultivated a wealth of skills and knowledge that perfectly aligns with your needs for an Apartment Inquiry Email Manager. I thrive in dynamic support roles, accustomed to monitoring multiple channels and providing prompt, personalized responses to customer queries. Not only am I familiar with the tools you utilize on a daily basis, like Gmail, Google Sheets, and clear written English, but my precise attention to detail ensures that all leads are meticulously logged with complete contact details and inquiry notes. My competence in maintaining a polite and productive tone matches your intention to deliver fast and friendly replies within hours. What sets me apart is a broader understanding of customer service that extends beyond email management. Be it administrative support, scheduling, inventory management or more nuanced tasks like appointment setting, I've dabbled in it all! The key word here is RELIABILITY- something that is an ingrained part of my work ethic. I will make it my mission to ensure no message goes unanswered for more than 24 hours and provide you with a weekly summary to address any recurring concerns. Let's partner up to give your prospects the professional experience they deserve!
$500 USD in 7 days
4.0
4.0

Hello, I can manage your apartment inquiry inbox professionally and ensure every prospective tenant receives a fast, helpful, and personalized response. I have experience with customer support, virtual assistance, email management, lead tracking, and maintaining organized communication workflows. I understand that the first interaction with a tenant is important for building trust and converting inquiries into successful applications or viewings. I can handle: * Daily Gmail inbox monitoring and timely responses * Personalized replies based on your FAQ and vacancy information * Lead tracking in Google Sheets with complete notes * Pre-qualification of potential tenants * Sending application forms and scheduling viewing appointments * Weekly reports with inquiry trends and important feedback I will maintain a professional, friendly tone while ensuring no messages are missed and every lead is properly documented. I’m reliable, detail-oriented, and ready to support your rental operations with consistent communication management. Best regards, Waqas Ahmed
$500 USD in 7 days
2.7
2.7

Hello, I'd be happy to help manage your rental inquiries and ensure every prospective tenant receives a prompt, professional, and friendly response. I have experience with email management, customer communication, Google Workspace, and administrative support. I'm highly organized, detail-oriented, and comfortable following established processes while personalizing responses to create a positive experience for every lead. For your project, I will: * Monitor your inbox and respond to inquiries within your target response time. * Answer questions using your FAQ, vacancy list, and templates while adapting each reply to the prospect's needs. * Update your Google Sheets lead log after every interaction. * Send application forms or viewing links to qualified prospects. * Flag urgent requests or unusual situations and provide a weekly summary of common inquiries and trends. I understand that timely communication and accurate record-keeping are essential for converting inquiries into tenants. I'm reliable, proactive, and committed to maintaining a high standard of customer service. I'm available to start immediately and look forward to supporting your rental business. Best regards,
$255 USD in 7 days
2.8
2.8

As a CA finalist with a strong 4-year background in property management, I am well-equipped to skillfully handle the responsibilities of your Apartment Inquiry Email Manager. My profile showcases an array of competences specifically suited for your project, such as Email Handling, Customer Support, Data Entry and being a virtual assistant. I have proven capability working with Google tools like Gmail, Sheets and Calendar which are critical for this role. Furthermore, I have excellent written English skills which would ensure clear and accurate communication with potential tenants. While we both value fast and courteous service, my experience has ingrained in me the need for reliability and attention to detail -- values which seamlessly align with your project requirements. I take pride in my ability to work under tight deadlines without compromising quality or professionalism. This is evident in my past roles managing accounts receivable/payables using different accounting software like Quickbooks, MYOB and Xero with agility. Lastly, given my expertise in managing records, you can be guaranteed of a detailed log after each interaction; providing you with comprehensive details on each lead. Additionally, my weekly summary report will contain useful insights on common inquiries and any red flags that may require attention from you. All in all, choosing me for this task assures you of meticulous and results-oriented work tailored to your specific needs.
$300 USD in 7 days
2.1
2.1

Hello, I understand the importance of maintaining a professional and helpful inbox for your apartment rental inquiries. With my expertise in Data Entry, Virtual Assistant, and Customer Service, I can effectively manage the dedicated email account, respond to queries promptly, and guide potential tenants through the rental process. Using the provided FAQ, vacancy list, and templates, I will personalize responses, update the lead log in Google Sheets, and ensure that all interactions are logged accurately. I will prioritize fast and friendly replies within a few business hours to uphold the standard of communication you desire. My experience with Gmail, Google Sheets, and excellent written English skills will enable me to meet the project requirements efficiently. I am available to work within your specified business hours in the Mexico timezone to ensure timely responses to inquiries. Could you please provide more details on the specific criteria for pre-qualifying leads to send viewing or application links? This will help me tailor my responses effectively. Best regards, Saddam
$500 USD in 7 days
0.0
0.0

Hi there, Turn inquiries into confirmed viewings with a responsive, welcoming, and organized inbox! I specialize in lead qualification and administrative management, ensuring every prospective tenant receives a prompt, helpful, and polished response that sets the right tone from day one. How I will elevate your rental operations: Lightning-Fast Replies (<4 Hrs): Active daily sweeps so no message goes unanswered—converting hot leads before they look elsewhere. Smart Pre-Qualification & Scheduling: Friendly, tailored template replies that screen prospects against your rules, dispatch application links, and fill your Google Calendar seamlessly. Organized Tracking & Reporting: Real-time logging of all tenant data in Google Sheets, paired with weekly insights to track lead trends and common FAQs. Flawless Communication: Clear, courteous, and professional written English with US business hour alignment. I am ready to manage your inbox so you can focus on scaling your properties. Let’s connect! Best regards, Saeed Alam
$500 USD in 7 days
0.0
0.0

As a seasoned Virtual Assistant, I have developed a unique set of skills and an ample amount of experience that would prove invaluable to your apartment inquiry email management project. My proficiency with Gmail and Google Sheets, coupled with my fastidiousness and meticulousness would ensure that your prospective tenants always get timely and helpful responses to their inquiries. My customer service and support expertise would enable me to interpret their questions accurately and provide them with the most suitable responses, enhancing their perception of your brand right from their first interaction with us. I'm well-versed in using CRM platforms such as ERPs as well, which means I won't just be limited to management of your inbox but will also facilitate the streamlining of operations throughout the customer journey. This includes logging all interactions systematically with complete contact details and inquiry notes as specified in the acceptance criteria. This data can be leveraged later to gain insights on specific issues or even for future marketing strategies. Above all else, I am highly committed to reliability and fostering positive communication experiences. I understand how crucial it is for prospective tenants to feel like they are being taken care of from day one.
$300 USD in 30 days
0.0
0.0

Hi, I’m a detail-oriented Virtual Assistant with experience in email management, customer support, and administrative tasks. I understand you need someone to manage apartment inquiries, provide professional responses, qualify potential tenants, and keep communication organized. I can help you maintain a responsive and helpful inbox while ensuring every lead receives a great first impression. I can support you with: ✔ Daily Gmail inbox monitoring and timely replies ✔ Answering tenant questions using your FAQ and templates ✔ Updating lead information in Google Sheets ✔ Sending application forms or viewing schedules to qualified prospects ✔ Creating weekly summaries of inquiries and concerns I’m experienced with Google Workspace, spreadsheets, and handling customer communication with a friendly and professional tone. I pay close attention to details and understand the importance of fast response times and accurate records. I’d be happy to help you provide a smooth experience for your prospective tenants and keep your rental inquiry process organized. Looking forward to working with you. Best regards, Ina
$250 USD in 7 days
0.0
0.0

Ethan here, from South Africa. Your project immediately caught my eye. I'm really excited to partner with you. I understand you want every prospective tenant to feel welcomed and well-informed right from their initial email. I recently managed a similar email response system for a property manager, which significantly improved tenant inquiries and satisfaction. To enhance the workflow, I would implement a structured response system using your provided templates while ensuring each reply feels personal. Additionally, I would maintain a detailed log in Google Sheets, allowing for easy tracking and follow-up. Quality is my utmost priority. I will ensure timely responses, keeping to your standard of under 4 hours, while logging all interactions meticulously. What you need goes beyond just responding; it's about creating a positive first impression and guiding leads effectively. Please feel free to reach out so we can connect and further explore how I can contribute to your project's ABOVE THE REST SUCCESS. Kind regards, Ethan
$300 USD in 8 days
0.0
0.0

Heroica Puebla de Zaragoza, Mexico
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