An American outsourcing company is in need of an American Supervisor LIVING in the Philippines.
Your job is to do quality control over our agents working virtually / homebased. You must listen to their calls and critiquing their calls.
You must keep them enthusiastic in pursuing excellence in their field of work, you must bridge the cultural gap between our filipino agents and the Americans.
If this is something you can do, then please reply in PMB with the word "Supervisor" so that I would know your not a bot.
8 freelance font une offre moyenne de $206 pour ce travail
Phil-American live in U.S now, have been a Customer Service Rep. for 4 years in Philippines and a year in the US. Practice good quality assurance and detail-oriented on most projects.