Annulé

Remote Customer Success Representative

We’re Foodee, a team of food experts who believe the quality of food matters. We help corporations spread the power of good food by curating menus from top local restaurants and deliver them to your office.

We’re looking for a CONCIERGE REPRESENTATIVE, who is extremely motivated to develop our customer engagement across all city markets. This is a high growth opportunity for the right person looking to utilize their skills and become an integral part of building and growing a new brand. This is an amazing opportunity to learn all the aspects of building and running a high growth start-up company!

KEY DUTIES:

- First line of response to all customer and restaurant partner inquiries; from restaurant recommendations to billing issues, service questions and general concerns

- Proactively contacting customers and restaurant partners to provide order updates and a high-touch service

- Building and developing positive relationships with current and potential customers

- Problem solving and turning frustrated customers into repeat customers

- Ensuring exceptional service delivery

ABOUT YOU:

- Confident, friendly ‘people person’ who can establish and maintain solid relations

- Quick thinker, fast learner and problem solver

- Excellent written and verbal communication skills

- 1+ years of experience in a customer-facing role

- An entrepreneurial mindset is a must

- An ability to get things done and done well

- High tolerance for fast-paced, rapid change

- Excellent Customer Service Skills

- Experience in Call Centre - Phone, Chat and Email Support

- Flexible availability is a must

*ENGLISH SPEAKING COUNTRIES ONLY*

Compétences : Service client, Service Clientèle, Gestion d'e-mails, Assistance Téléphonique, Zendesk

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Concernant l'employeur :
( 0 commentaires ) Canada

N° du projet : #14860050

31 freelance ont fait une offre moyenne de 1034 $ pour ce travail

JYEO2

Hi, I am an experienced customer service personnel with more than 6 years experience in the hotel industry. I have been awarded President Award for Care for Customers, competing globally. Relevant Skills and Experienc Plus

888 $ USD en 20 jours
(4 Commentaires)
0.8
daphnemorffi

A proposal has not yet been provided

1000 $ USD en 1 jour
(0 Commentaires)
0.0
888 $ USD en 20 jours
(0 Commentaires)
0.0
melkiramatsujun

I believe that I am qualified for the position as I have all the abilities that you are looking for in an applicant. Relevant Skills and Experience Phone, Chat/Email handling Proposed Milestones $777 USD - only propo Plus

777 $ USD en 20 jours
(0 Commentaires)
0.0
1250 $ USD en 20 jours
(0 Commentaires)
0.0
trehangaurav

We have ready infrastructure to start your project, highly trained professionals and have 10+ years of experience in client facing role for International clients. We can ramp up on short notice too. Relevant Skills an Plus

955 $ USD en 30 jours
(0 Commentaires)
0.0
FirstChoiceWeb

Hello, We have read and understood the requirement for this project. We would like to let you know that we have a worked as a customer support for various eCommerce, penny auction & online poker sites for our clients b Plus

750 $ USD en 20 jours
(0 Commentaires)
0.0
1250 $ USD en 20 jours
(0 Commentaires)
0.0
AHMEDAMER232

I CAN DO IT . Stay tuned, I'm still working on this proposal.

833 $ USD en 20 jours
(0 Commentaires)
0.0
1250 $ USD en 20 jours
(0 Commentaires)
0.0
zoecaulfield1

I have worked in customer service for around 12 years. This includes face-to-face, via telephone, letter and email. I am a native English speaker, and because of the time difference, I can offer a greater flexibility, Plus

1000 $ USD en 14 jours
(0 Commentaires)
0.0
833 $ USD en 20 jours
(0 Commentaires)
0.0
amandab1

Hi. I work within the food industry and have excellent customer service. Relevant Skills and Experience Customer service, able to work quickly, and to be able resolve customer issues timely.

1250 $ USD en 10 jours
(0 Commentaires)
0.0
justaddllc

A proposal has not yet been provided

826 $ USD en 1 jour
(0 Commentaires)
0.0
JudeApostol

I'm currently an employed customer service employee. I'm working for a telco company in the U.S. for now. had several experience in customer service field as well, even banking, finance and mortgages. I'm flexible, spo Plus

880 $ USD en 1 jour
(0 Commentaires)
0.0
1250 $ USD en 20 jours
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1111 $ USD en 20 jours
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issa110

A proposal has not yet been provided

999 $ USD en 5 jours
(0 Commentaires)
0.0
Lasuga

I was involved in creating client database and assist in setting up a business from Lithuania in Nigeria. Relevant Skills and Experience Excellent customer skills and ability to achieve set objectives. Proposed Miles Plus

888 $ USD en 20 jours
(0 Commentaires)
0.0
Sunshyne813

A proposal has not yet been provided

1000 $ USD en 20 jours
(0 Commentaires)
0.0