Annulé

Part Time Customer/Tech Support Agent - 20 to 24 Hours Weekly

We are looking for a technical support representative for Tier I support for a software company.

You will be answering client tickets for situations such as refunds, license key issues, and troubleshooting installation issues among others.

We need someone who loves technology and tinkering and is used to troubleshooting common software issues.

The job will require 20 to 24 hours weekly to start, but that may move to full time in the near future.

The current times needed to fill are from 4PM to 7PM M-F EST / Saturday 11AM to 7PM EST and Sunday 3AM to 11AM EST

The schedule will rotate at times, but you can expect the above times to be firm for the next 3 months at least.

Tell me why you are the best, and give me an example of a difficult troubleshooting issue you have overcome.

Compétences : Service Clientèle, Dépannage

Voir plus : tech support company, tech support agent, schedule agent, need technical support, part time customer service, time customer service, time customer

Concernant l'employeur :
( 0 commentaires ) Montreal, Canada

N° du projet : #8488564

31 freelances ont fait une offre moyenne de 6 $ /heure pour ce travail

Shah101

Hello Hope you are doing well. I have hands on experience in troubleshooting Microsoft Office Suite 2010/2013, Windows 7/8.1. Well versed in prestigious ticketing system such as Zendesk, CRM, GrooveHQ & Ostick Plus

5 $ CAD / heure
(68 Commentaires)
5.7
Alliprowriter

A proposal has not yet been provided

11 $ CAD / heure
(1 Commentaire)
2.4
freel4nce

Having a University degree upto Masters level in Information Technology from a Scottish University I have acquired the soft skills needed to bridge the gap between machines and humans in addition to troubleshoot IT rel Plus

5 $ CAD / heure
(0 Commentaires)
0.0
BingThing

I had worked for the Dell (US) Tech Support process for 2 years, here at Chennai (India). It's Dell Solution Station (previously Dell On Call) I was answering calls and selling support plans and resolving computer (i Plus

5 $ CAD / heure
(0 Commentaires)
0.0
jardwired

A proposal has not yet been provided

5 $ CAD / heure
(0 Commentaires)
0.0
aliceogunnupe

I am writing to apply for the above named position in your Organisation, I am interested because of the practical experiences and opportunities available. I started my career with a general interest in the Sciences Plus

8 $ CAD / heure
(0 Commentaires)
0.0
NathanBland

I'm interested in this role as I have previous experience working in a support/helpdesk environment. I worked for some time for a small web development company where sites were developed using a number of different CM Plus

11 $ CAD / heure
(0 Commentaires)
0.0
krishmaqvan

A proposal has not yet been provided

5 $ CAD / heure
(0 Commentaires)
0.0
diese86

La propuesta todavía no ha sido proveída

5 $ CAD / heure
(0 Commentaires)
0.0
hastingstainrod

I think I am well suited for this position because of my love of technology and extensive use of computers. I am a quick thinker and I use a wide range of software which include things as diverse as gaming to video edi Plus

7 $ CAD / heure
(0 Commentaires)
0.0
Vybz2212

Position of Customer Service Agent I hereby submit my application for the position of a Customer Service Agent. I am a hardworking, honest and self-motivated individual who believes in completing any given task wi Plus

5 $ CAD / heure
(0 Commentaires)
0.0
ShaneBhardwaj

Hello, Greetings for the day. I can start my work right now on your project and i am confident enough to finish this task in given time period. I am working in professional environment since last 4 years and i uses Plus

5 $ CAD / heure
(0 Commentaires)
0.0
ShaneMBhardwaj

A proposal has not yet been provided

5 $ CAD / heure
(0 Commentaires)
0.0
davithss

Hello, I've large experience with customer support and other stuffs. I'm available to work full time if you need it. You also can see my qualification on linkedin: http://br.linkedin.com/in/thiesse Thank y Plus

6 $ CAD / heure
(0 Commentaires)
0.0
amoljag

Hi, We are medium size IT firm based in Pune,India. We are support service provider for Microsoft Technologies. Currently we have projects like technical support on Microsoft products like SharePoint, Exchange , O Plus

15 $ CAD / heure
(0 Commentaires)
0.0
zanysys

Hello, I am new to this platform, just joined recently. But i am into IT domain since past 15 years. In past have provided technical support to our customers (Banks, Accounting firms, ISP Customers) using team viewer, Plus

8 $ CAD / heure
(0 Commentaires)
0.0
kalpesh90

A proposal has not yet been provided

3 $ CAD / heure
(0 Commentaires)
0.0
sunil440

hello i have 3+ year experience in online sales and support of IT company. I can work in your given time. I shall be pleased to consider me as a qualified applicant.I believe my qualifications would make me an outstan Plus

3 $ CAD / heure
(0 Commentaires)
0.0
MirhanAshour

A proposal has not yet been provided

5 $ CAD / heure
(0 Commentaires)
0.0
alikhan2012

Hi, I have perfect English grammar with strong technical skills. I have 2 years experience in technical chat and email handling of US customers. I have provided support for a product Rabbit TV and that is mentioned Plus

7 $ CAD / heure
(0 Commentaires)
0.0