Fermé

Livechat Support Specialist (English Language Proficiency Required)

Role Overview

We are looking for customer service specialists to manage customer queries and conversations through one of the fastest-growing marketing service platforms in the MarTech space. It will be your job to quickly figure out what customers need and answer questions to help them complete purchases, as well as learn more about products and services on behalf of the brands you work with. If you enjoy working in a competitive, rewarding, fast-paced environment where you will be well compensated for providing high quality customer service, then this role is for you!

Responsibilities

Respond to customers needs via SMS/text on behalf of brands

Drive new sales for brands by having engaging, high quality conversations

Exceed expectations on conversation quality, timeliness of responses and overall customer experience

Assist customers with urgent needs and guide them to the best solutions based on their preferences and requests

Build out customer knowledge bases to speed up and improve future replies

Facilitate post purchase support for brands

Skills & Requirements

Fully conversational written English proficiency

Some type of customer service or customer experience preferred

Strong communication skills

Fast typing skills

Strong command of grammar and syntax

Adaptable to ‘on the spot’ updates

Strong research skills (finding information on websites quickly)

Reliable internet connection

Competitive and enjoys a fast-paced sales/customer service environment

Enjoys a flexible working schedule

How To Apply

To apply, please submit answers to our 10 minute online skills assessment exercise. This is a timed assessment -- click on the link when you are ready to start:

[login to view URL]

You will receive a follow-up with information on next steps should you be selected to move forward in the process. Good luck

Compétences : Service Clientèle, Service client, Ventes, Typing, Anglais (É.-U.)

En voir plus : cover letter english language proficiency, english language support windows mobile , role english language globalization, article role english language globalization, the role of english language in the realm of corporate and professional world, how to improve students english language proficiency, ways to improve english language proficiency essay, assessing english language proficiency, english language proficiency assessment sample, english language proficiency test with answers pdf, english language proficiency, strategies to improve english language proficiency, english language proficiency test sample, english language proficiency test pdf, english language proficiency tests, english language proficiency and academic achievement, english language proficiency levels, english language proficiency test, math support for english language learners

Concernant l'employeur :
( 0 commentaires ) San Francisco, United States

Nº du projet : #30979929

14 freelances font une offre moyenne de 18 $/heure pour ce travail

(5 Commentaires)
3.7
imrannazir685

Sir, I would like to work efficiently for you. I am a professional customer support executive working experience of 3 years in different fields.

$20 USD / heure
(0 Commentaires)
0.0
ClaudiaDavid

Buna ziua. Sunt absolut sigura ca va pot ajuta cu crearea canalului si postarea videloclipurilor pe canalul pe care doriti sa il creati

$20 USD / heure
(0 Commentaires)
0.0
Ornellas2

Olá, bom, procuro novos desafios e vejo que aqui posso contribuir ainda mais com o meu valor, vontade de crescer e focar são essenciais para desenvolver um óptimo trabalho espero ser escolhido prometo não vos desanimar Plus

$15 USD / heure
(0 Commentaires)
0.0
Tamaracmh

I am a native English speaker. I have many years of customer service experience and believe we could work well together on this project and I am available to start whenever you are.

$20 USD / heure
(0 Commentaires)
0.0
AdeayoAladebo

Hello Good day, I am interested in the job. I command impeccable crisp English, I have work experience as a virtual assistant, and experience working as a technical support professional supporting Microsoft O365 custom Plus

$20 USD / heure
(0 Commentaires)
0.0
nareshmakwana

Hi there, I hope you are doing well. Thank you for sharing this opportunity to work at Freelancer! I really want to work with you! My name is Naresh and I have 2.5 years of experience in Customer Service field. So I Plus

$15 USD / heure
(0 Commentaires)
0.0
vaamondelucia

Dear Hiring Manager, I'd love to be considered for the Live support specialist position. A few years ago I started my own small business by making leather handbags and accessories, even though I love the manufacturi Plus

$16 USD / heure
(0 Commentaires)
0.0
ahrahulbabu

Hi Hiring Manager, I am Rahul babu located in India - Coimbatore I am having Four years of experience in the BPO industry.I am capable of providing additional supports on weekends too. I am having experience in the i Plus

$15 USD / heure
(0 Commentaires)
0.0
Jemillahburudi

Hello, I'm writing to express my interest in this position. I have prior experience in live chat support. I am a quick and willing learner and can work with your time zone. I look forward to hearing from you.

$15 USD / heure
(0 Commentaires)
0.0
ShivaReddy57

I'm good at English and very talented by speaking English I can manage a customers with my talent .....

$20 USD / heure
(0 Commentaires)
0.0
chaubautista

Hi I am interested in applying as a Customer Support Specialist. I am an experienced in the industry and has help a lot of customers regarding their inquiries. Would like to apply and be of help to the team. Keep Sa Plus

$15 USD / heure
(0 Commentaires)
0.0
samirmohammed737

Hi, I am interested in the position. Please provide me with more details. Thank you Sam =============================

$20 USD / heure
(0 Commentaires)
0.0
traja9799

Typing skills ,speed typing,no mistake the form typing good project the importance my skills cofidence

$20 USD / heure
(0 Commentaires)
0.0