Looking to hire a Customer Service agent to cover our LiveChat platform. Shifts take place from 5am-9am US Central Time and 9pm-12 midnight US Central Time. Work from home. All support will be via online Live Chat, no voice support required.
We are an online subscription bookseller. We are looking for a hard worker with a positive attitude to cover our LiveChat during non-peak hours. This person will be chatting with our customers that are attempting to cancel their subscription accounts and suggesting options to retain the customer. Candidates with previous retention experience will be given first consideration.
We are looking for an employee that is willing to learn and quickly adapts to change. Must be comfortable meeting retention goals. Must be looking for a long term commitment.
The shifts will generally be from 5am-9am US Central Time and 9pm-12 midnight US Central Time, but may change if volume grows. Additional compensation is available for employees with the company more than 6 months.
1. Fluent in Written English
2. High-speed internet required
3. Efficient typing skills (40+ WPM)
4. Reliable, self-starter
5. Past Customer Service or Retention Experience is a plus
6. Looking for a long term committment
78 freelance font une offre moyenne de $6/heure pour ce travail
i have been a chat support in other site for the past 8 yrs. im looking forward to work in your company as full time chat support. feel free to message me anytime of the day. thank you.