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Fluent English Speaker for Customer Support

$2-8 USD / hour

Fermé
Publié il y a environ 2 mois

$2-8 USD / hour

I need a fluent English speaker who will be responsible for handling customer support for my company. Key responsibilities: - Answer customer phone calls and call back missed customers - Assist with general company inquiries - Provide satisfactory answers and solutions to customers Required skills: - High proficiency in English - Excellent communication skills - Basic customer service skills - Intermediate knowledge about our company and products/services would be a bonus This role is crucial to maintaining customer satisfaction and promoting our company's reputation. Therefore, it's essential for an ideal candidate to possess not only impeccable English skills but also an understanding of our company's operations and offerings. Time management and problem-solving skills are also highly desirable.
N° de projet : 37832675

Concernant le projet

67 propositions
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Actif à il y a 14 jours

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67 freelances proposent en moyenne $6 USD/heure pour ce travail
Avatar de l'utilisateur
Hello, With a strong sense of responsibility and over two years of experience in the customer service industry, I have not only developed excellent communication and problem-solving skills but also garnered immense knowledge about serving diverse customer needs. My primary aim throughout my career has always been to ensure utmost client satisfaction, uplifting their businesses with improved customer services. As the leader of a skilled team, I can provide you with a wide range of support for your company. You deserve nothing less than royal treatment in your business, and I am here to ensure that! Let's chat further on how we can make your customer support function resilient and impactful. Thank You Ahmad
$5 USD en 40 jours
5,0 (4 commentaires)
5,1
5,1
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I have read the project's details and willing to serve you as a Virtual Assistant. I am an experienced Freelancer and have provided my services to lots of my satisfied clients. The tasks I performed while working as a Virtual Assistant included web research, data entry, data conversion, transcription, copy typing, customer service, online stores management, etc. You can check my portfolio for the similar projects I have done as well. Feel free to contact to discuss further on the project.
$5 USD en 40 jours
5,0 (3 commentaires)
4,2
4,2
Avatar de l'utilisateur
Hello, Resumed freelancing post COVID Lockdown. I mostly worked as a VA during my freelancing career. I have handled an array of tasks during this time including Customer Service (Voice & Non Voice - Chat & E Mail Support), Follow-up, Order Taking, Call Answering, Verifications, Remote Management, Data Entry, Email Management, Basic Bookkeeping & Social Media Management, Admin & Ad-hoc Tasks, etc. I am open to getting trained for tasks that need me to learn new skills, tools or software programs. I am sincere, dedicated and strive to establish a long-term relationship with my clients. I can start immediately and have power & internet backup for my office. Looking forward to working with you. Best Regards
$5 USD en 40 jours
5,0 (2 commentaires)
2,3
2,3
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Hi, I am a fluent English speaker with strong communication skills and customer service experience. I am adept at handling phone calls, providing satisfactory solutions to inquiries, and ensuring customer satisfaction. With my attention to detail and willingness to learn about your company's operations, I am confident in my ability to excel in this role and contribute to maintaining and promoting your company's reputation. Looking forward to working with you. Regards, Muhammad Ismail
$4 USD en 40 jours
5,0 (1 commentaire)
1,8
1,8
Avatar de l'utilisateur
Hello. After a careful review of the requirements, there is no doubt that I am the most suitable person for this Customer Support role. I first started in the world of customer service in 2009. Since then, I have expanded my skills in several areas including phone calls, emails and chats. Over the last 10 years, I've worked with several accounts, including Sprint/Direct TV, Cricket Wireless, BJ's, Kroger, Groupon, and Nespresso to name a few. I was also assigned a Subject Matter Expert role on a few of the aforementioned accounts. I an English native with an excellent command of the language. I am comfortable with handling inbound/outbound calls regardless of the timezone, and problem-solving becomes second nature after a few years in the field. I believe that customer service involves keeping that human touch to a sensible extent, and treating customers as actual persons, and not as KPIs on a whiteboard. That said, I look forward to speaking with you about this possible opportunity to add more value to your company. My resume is also available upon request.
$5 USD en 40 jours
5,0 (1 commentaire)
1,5
1,5
Avatar de l'utilisateur
Hi, I will help you to take incoming calls and handle customer service to help you close more deals and earn more repeat customers. I have already worked with online businesses, ecommerce stores and drop-shipping businesses and have managed everything from taking orders to fulfillment and tracking shipments to handling complaints. I will deliver excellent customer service quality exceeding your expectations by going above and beyond. Would you like to discuss it further? Lets chat. Best Nasir
$8 USD en 40 jours
5,0 (2 commentaires)
1,6
1,6
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Hello there, Good day! I am highly interested in this position. I have relevant experience and skills. Also, I have experience handling clients from the US, UK and the European markets for a while now. Please reach out to me to discuss further. Best, Suma!
$8 USD en 40 jours
5,0 (2 commentaires)
1,3
1,3
Avatar de l'utilisateur
Hello prospective employer, I've read through the brief, and I understand what is expected and would be willing to provide the services. I have worked in roles related to this and I have the required expertise. I am a dedicated Customer Service Professional/Virtual assistant with vast experience in Data entry, internet research, web search, data analysis and telemarketing spanning 18 years. A proficient call service analyst with over 6 years’ experience in front end support. I am responsible and dependable possessing effective time management skills, adaptable to meet my employer’s time zone. I'm also well-grounded in customer relations, customer support personnel, live call & chat with impeccable communication (oral & written) skills. Eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding and knowledge and excellent reputation for resolving problems and improving customer satisfaction in the business.
$5 USD en 40 jours
5,0 (1 commentaire)
0,8
0,8
Avatar de l'utilisateur
As a dedicated and detail-oriented professional, I believe I am well-suited to excel in this customer support role for your company. For starters, I possess excellent communication skills, both written and verbal, backed by a high proficiency in English. Having worked in a call center setting previously, I understand the critical nature of this position — answering phone calls promptly and providing satisfactory solutions is second nature to me. Additionally, my computer literacy and quick learning abilities allow me to familiarize myself with new systems and processes quickly. This will enable me to not only assist customers with general inquiries but also to have an intermediate level understanding of your company's products/services in no time. Understanding your business operations helps create a better customer experience. Finally, my strong work ethic, time management skills, and ability to pay attention to details ensure that not only would I address missed customer calls expeditiously but also offer comprehensive solutions that would uphold your company's reputation for excellent customer service. With our shared goal of maintaining customer satisfaction at the core, I am confident that I am the best fit for this project!
$8 USD en 40 jours
0,0 (0 commentaires)
0,0
0,0
Avatar de l'utilisateur
Having worked as an Admin Officer, I have a solid background in multitasking and managing time-sensitive projects. This has enabled me to become proficient in handling customer support duties such as answering phone calls, resolving issues promptly and providing satisfactory solutions to enhance customer satisfaction. Additionally, my keen attention to detail makes me effective in responding to varied inquiries and offering relevant information about products/services which would be highly valuable for your company. My excellent communication skills, including my fluent spoken and written English, will ensure clear and understandable interactions between your brand and its customers. I am a natural problem-solver with a knack for improving processes, which will aid in streamlining customer support operations. Commitment to project success is at the core of my work ethics. I immerse myself deeply in understanding the workings of any organization I am a part of. For this job, I will familiarize myself with your company's operations and offerings, ensuring that queries from customers are handled appropriately with a comprehensive understanding of your products/services. With me on board, you can rest assured that your customers will receive exceptional service resulting in increased satisfaction and retained loyalty for your brand.
$5 USD en 40 jours
0,0 (0 commentaires)
0,0
0,0
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Dear Hiring Manager, My name is Zainab from Nigeria, I am a proficient Virtual Assistant with over 3years experience, i have proficiency in Data entry, Book keeping, call support and customer service. I will efficiently answer phone calls and enquiries. I am proficient in scheduling appointments and tools used for appointment scheduling. I will manage all customers inquiries and complaints with absolute professionalism. Assisting with administrative tasks such as data entry and bookkeeping. I am a native speaker of English and i have exceptional communication skills in English both written and verbal. I am open to learn your company's operations and offering. I have fantastic problem solving skill. I am a wonderful time manager, highly organized, detail oriented and i have ability to multi-task What set me apart in my previous role as Virtual Assistant was my excellent customer relationship, Customer service is the center of every organization, i always treat customer with empathy, courtesy and always ready to assist customer with their complaint ad needs. I believe customers are king and should be treated as such, our organization was able to retain our customer and enjoy referrals from our customers. I am confidence that i am the best candidate for this project and i will offer you excellent services without compromise. Please reach out to me and let us discuss this project in details. Thank You
$5 USD en 40 jours
5,0 (1 commentaire)
0,0
0,0
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Dear sir/madam I worked in the data entry field for 3, I have excellent skills in the data entry filed , and English is my 1st language .I am enjoy typing and researching websites and data entry. I am available every time during the week and can start your project rights now. I look forward to hearing from you Sincerely Your name Nisa Akter Urmi
$5 USD en 40 jours
0,0 (0 commentaires)
0,0
0,0
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Hello, I am an Egyptian aspiring author and a freelance translator. I am a pharmacist by profession, and I'm looking forward to expanding my career prospects through freelance opportunities like proofreading, content creation, and translation. I have proofread and translated multiple research papers and literary works, and my largest accomplishment to date is fully translating and proofreading a published novel from Arabic to English. I have been an English private tutor for the last five years, specializing in phonics for kindergartners and elementary level students and teaching methods to achieve the best possible scores on the SAT/ACT and the TOEFL/IELTS tests. Many of my students are now competing with their peers after earning scholarships in universities abroad. Furthermore, I have been responsible for marketing and creating ads for an online store that my family has been running for the last three years on Amazon. I have been the sole person responsible for creating ads in both Arabic and English, learning by trial-and-error to find the best keywords and phrasing that generates top-selling ads. I have also worked for a year as a customer service representative for Vodafone UK, where I was handling customer queries and consistently achieving targets by guaranteeing the best customer experience. I trust that my work will exceed your expectations. Feel free to get back to me for more samples and questions.
$5 USD en 40 jours
0,0 (0 commentaires)
0,0
0,0
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I am writing to express my keen interest in the customer service position as advertised. With a demonstrated passion for delivering outstanding customer experiences and a proven track record of exceeding expectations, I am enthusiastic about the opportunity to contribute to your team. In my previous roles, I have refined my customer service skills by providing personalized support to customers across diverse industries. Whether assisting customers via phone, email, or in person, I prioritize active listening and empathy to ensure a deep understanding of their needs. By promptly addressing inquiries, resolving issues effectively, and providing accurate information, I aim to leave a lasting positive impression with every interaction. My ability to adapt to various customer needs and fast-paced environments has been a cornerstone of my success. I thrive in dynamic settings where quick thinking and problem-solving skills are paramount. My experience has equipped me with the resilience and flexibility needed to handle challenging situations with composure while delivering top-notch service consistently. I am particularly drawn to commitment to customer satisfaction excellence and its reputation for innovative solutions.
$5 USD en 40 jours
0,0 (0 commentaires)
0,0
0,0
Avatar de l'utilisateur
Nice to meet you Courtsource123,The requirements of your project match my areas of work and skills, to introduce myself. My name is Anthony Muñoz and i am the lead engineer for DS Pro IT agency. I have worked for over 10 years as a Full-Stack and software development engineer and have successfully done multiple jobs. It will be a pleasure to work together to make your project. Feel free to discuss about the project with me, greetings.
$10 USD en 40 jours
0,0 (0 commentaires)
0,0
0,0
Avatar de l'utilisateur
Hello, With over two years of experience in customer-oriented roles, I have honed my communication skills and customer service expertise. I excel at listening to clients and providing prompt, informative, and satisfactory responses, consistently earning positive feedback. My language proficiency extends beyond English, and my detail-oriented nature ensures clear and accurate communication within your team. As a Virtual Assistant, I have honed my skills in managing information, multitasking, and enhancing task efficiency. I am confident that these skills, coupled with my customer service experience, will enable me to provide exceptional support for your company. I am eager to contribute to your success by ensuring top-notch customer support aligned with your brand vision. To demonstrate my commitment, I am willing to offer seven days of my services for free if hired, allowing you to assess my competency and dedication firsthand. I am excited about the opportunity to join your team and make a positive difference. Let's work together to achieve your objectives and add substantial value to your future initiatives. Best Regards, Jennifer
$5 USD en 40 jours
0,0 (0 commentaires)
0,0
0,0
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Dear Hiring Manager, I am excited about the opportunity to apply for the customer support position at your company. With a robust background in marketing and sales, I am well-equipped to leverage my communication, problem-solving, and adaptability skills to provide exceptional customer service. My experience as an S.R. for vivo mobile at Idea Distribution has honed my customer service skills and deepened my understanding of marketing strategies and customer relationships. I am fluent in English and Bangla, ensuring effective communication with a diverse range of customers. My excellent communication skills, both written and verbal, enable me to address inquiries promptly and professionally. I am committed to delivering satisfactory solutions to customers, assisting with inquiries, and contributing to the company's growth. My ability to work independently and as part of a team, coupled with my strong work ethic, positions me as a valuable asset to your customer support team. I am eager to bring my expertise in customer service, along with my intermediate knowledge of your company's products/services, to ensure customer satisfaction and uphold the company's reputation. Thank you for considering my application. I look forward to the possibility of contributing to your team. Warm regards, MD. Anik Islam
$5 USD en 40 jours
0,0 (0 commentaires)
0,0
0,0
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Dear Hiring Manager, I have prior experience to this role. I have worked with direct clients and also for BPO company in the Philippines. On my career I have held several times the employee of the month title for having the best record. I am confident that I can perform for this job perfectly. Please HIRE ME. Thank you
$6 USD en 40 jours
0,0 (0 commentaires)
0,0
0,0
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I am Prema, and I am excited to bring my skill set and willingness to work to your project! As an experienced freelancer with proficiency in English, call center, customer support and various technical skills such as SQL, jquery- I can ensure high quality and precise communication that your customer service role demands. In addition to my language fluency, I bring strong empathy and problem-solving skills, essential attributes in providing satisfactory answers and solutions to customers. Having worked in the customer service field previously, I understand that every interaction must be represented with equal priority and dedication towards maintaining customer satisfaction. I assure you of my consistent focus on resolving all inquiries promptly while projecting your company's image positively. Though not explicitly mentioned in the description, coming from a technology background,I possess the ability to learn about your company's offerings effectively and quickly. I am confident, once taught, I can handle concerns related to your products or services with proficiency, promoting its reputation among your customers. Allow me the opportunity to leverage my skills for the success of your company.
$5 USD en 40 jours
0,0 (0 commentaires)
0,0
0,0
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Hello Prospective Client, Trust this message meets you well. I am an experienced virtual assistant who has carved a niche for herself when attending to customers and being empathetic when dealing with customers. I speak the English language fluently and I can communicate effectively. I am a fast learner and would like to know more about the services rendered by your organization as this would help in answering customers' inquiries. I am open to long-term working relationships and negotiations. Best Regards Omobolanle Johnson
$5 USD en 40 jours
5,0 (2 commentaires)
0,0
0,0

À propos du client

Drapeau de UNITED STATES
Ocklawaha, United States
0,0
0
Méthode de paiement vérifiée
Membre depuis déc. 25, 2023

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