We are currently seeking experienced call centre customer service to join our oversea project for 3 days to 5 days per week. Working hours from 9am-5pm.
Duty and responsibilities:
• Answering queries over the telephone and email.
• Assisting with customer enquiries and quickly resolve any issues they may have.
• Following up on issues and providing service solutions.
• Providing administrative support to the customer service team.
• Excellent verbal and written communication skills.
• Strong customer service focus.
• Fluent in the English language.
• Additional language preferred, e.g. Mandarin.
• Previous experience in the Airbnb property management.
• Previous experience in the help desk and hotel service.
• Time flexible, could be rostered during weekend.
Preferred Time zone:
• Need to base in: Spain, Greece, South Africa or Malaysia.
• PLEASE NOTE: INDIAN CALL CENTRE DO NOT APPLY DUE TO DIFFERENT TIMEZONE.
• Base rate: $600+ ~ $1100+ USD, depending on the experience.
• One-month probation, could potentially extend to more than 1-year agreement.
This team could expand to 10+ more people within a year. Welcome call center agent to contest!
86 freelance font une offre moyenne de $1034 pour ce travail
Hello I'm Oke from Nigeria which is close to the South African timezone you require, so could you still consider me? I'm an experienced customer support agent and don't mind working full time. My written and spoken Plus
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Will be working with great attention to detail and with my contacts from normal hotels where i have worked before Relevant Skills and Experience waiter for 2years in hotel restaurant, 1year part time receptionist at a Plus
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