Fermé

Customer Service

I am a recruiter for top fortune 500 companies and am looking to fill jobs immediately. The position I am looking to fill is for customer service call center agents; working from home. Yes, that's right! Working from home. This is a very serious job call and I am currently screening candidates. Please read below for job description:

Tasks:

• Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.

• Check to ensure that appropriate changes were made to resolve customers' problems.

• Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.

• Complete contract forms, prepare change of address records, or issue service discontinuance orders, using computers.

Skills:

• Active Listening — Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

• Speaking — Talking to others to convey information effectively.

• Service Orientation — Actively looking for ways to help people.

• Reading Comprehension — Understanding written sentences and paragraphs in work related documents.

• Critical Thinking — Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.

• Persuasion — Persuading others to change their minds or behavior.

• Active Learning — Understanding the implications of new information for both current and future problem-solving and decision-making.

• Monitoring — Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.

• Social Perceptiveness — Being aware of others' reactions and understanding why they react as they do.

• Time Management — Managing one's own time and the time of others.

Abilities:

• Oral Comprehension — The ability to listen to and understand information and ideas presented through spoken words and sentences.

• Oral Expression — The ability to communicate information and ideas in speaking so others will understand.

• Speech Clarity — The ability to speak clearly so others can understand you.

• Speech Recognition — The ability to identify and understand the speech of another person.

• Near Vision — The ability to see details at close range (within a few feet of the observer).

• Problem Sensitivity — The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.

• Written Expression — The ability to communicate information and ideas in writing so others will understand.

• Written Comprehension — The ability to read and understand information and ideas presented in writing.

• Deductive Reasoning — The ability to apply general rules to specific problems to produce answers that make sense.

• Inductive Reasoning — The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).

• Information Ordering — The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations).

Please send your resume & cover letter if you are interested in this position. A proper header with all of your full name, contact information, email, address city and state only is required.

****Please do not apply if you live in these states:

- California

- Connecticut

- Maryland

- Massachusetts

- New York

- Oregon

- Wisconsin

Required experience:

• Though no direct customer service exp., previous work exp. will be evaluated for the right fit.: 1 year

Required education:

• High school or equivalent

Compétences : Service client, Service Clientèle, Assistance Technique, Standard téléphonique

Voir plus : wrong header, writing your speech, writing work from home jobs, writing resume cover letter, writing resume and cover letter, writing patterns, writing numbers in words, writing jobs work from home, writing jobs at home, writing cover letters for jobs, writing cover letters, writing cover letter for resume, writing center jobs, writing center ideas, writing a speech help, writing a resume cover letter, writing a resume and cover letter, writing agents, writing a general cover letter, writing a cover letter for resume, writing a cover letter for a resume, writing a cover letter for a job, writing a cover letter and resume, writing a check to yourself, working solutions work from home

Concernant l'employeur :
( 0 commentaires ) United States

N° du projet : #8502800

36 freelances ont fait une offre moyenne de 6 $ /heure pour ce travail

Excelentt

I have 5+ years of experience in customer support and admin support tasks. I have done live chat support, admin support, email handling, ticketing system and more admin related tasks. Looking forward to your respons Plus

7 $ USD / heure
(1 Commentaire)
5.0
mahtab7

Hi there, Thank you for inviting me on your project. I am not in USA at this moment and taking care of my work from Lahore, Pakistan. I also live in the not eligible state mentioned in your post. However, i am o Plus

8 $ USD / heure
(4 Commentaires)
2.8
PowerHunters

Hi - I'd be interested in working from home in a Customer Sales/Support position . I;ve got experience working with At&T as a Customer Support Executive and i handled all incoming calls for support on accounts as well Plus

15 $ USD / heure
(1 Commentaire)
0.0
mnkgoel9

A proposal has not yet been provided

5 $ USD / heure
(0 Commentaires)
0.0
uttam3316

I Have work experiences in international BPO and very much interested in helping customers over the phone . In past i was running my own business in which my main motive is to satisfied the customers now i am search Plus

5 $ USD / heure
(0 Commentaires)
0.0
samjohnyb4u

I have been a customer service agent for about 8 years. I am trained in the British, American and Austrian Accents so a Native American’s accent is easy. Besides, I have experience in various processes both technical a Plus

6 $ USD / heure
(0 Commentaires)
0.0
sanjibpanja

A proposal has not yet been provided

5 $ USD / heure
(0 Commentaires)
0.0
felicitynicolas

I've been working for 7 years as Customer service representative for both inbound and outbound account. I'm a telemarketer as well and know how to handle customers. I'm willing to work under pressure and I would like t Plus

5 $ USD / heure
(0 Commentaires)
0.0
thomaseaugustine

I have earlier served U.S and U.K customers earlier , working with a contact center from here in Mumbai/India. I have handled Banking accounts related jobs for OCWEN/ALTISOURCE from u.s. i am curtious and polite e Plus

5 $ USD / heure
(0 Commentaires)
0.0
jonig497

The opportunity presented is very interesting and I am confident that I possess all the requisite skills needed, which makes me a very competitive candidate for this position at your place of business. I have had th Plus

6 $ USD / heure
(0 Commentaires)
0.0
yourvirtualworld

We wish to signify our interest in offering our call center services. My name is Michelle Velarde and I'm the COO of Your Virtual World. Our call center is located in the Philippines and we have 50 available experience Plus

4 $ USD / heure
(0 Commentaires)
0.0
tlayyilmaz

Bir öneri henüz sağlanmadı

7 $ USD / heure
(0 Commentaires)
0.0
karunakar137

Hi. I have an overall work experience of 9+ years. I have experience in customer service. I worked for [url removed, login to view] company in customer service team. I'm very much interested in this project. I look forward to hearing fr Plus

5 $ USD / heure
(0 Commentaires)
0.0
sapphirejoanna

i have BPO experience, handling outbound calls for a healthcare account....i am skilled in phone or email handling, research, and customer service...i am willing to be trained and can start working ASAP..

8 $ USD / heure
(0 Commentaires)
0.0
racecar162

Hi my name is Rashid, I would first like to say thank you for inviting me to work on this project. I am a customer service professional with over 5 years in experience in the customer service field. I am a dedicated Plus

8 $ USD / heure
(1 Commentaire)
0.0
appolobhai

Hi, I am a good listener and have practice to work with details information. I can speak clearly and like to go with easy on communication. I believe this helps to understand & explain better. I have finished m Plus

6 $ USD / heure
(0 Commentaires)
0.0
ravin960

A proposal has not yet been provided

5 $ USD / heure
(0 Commentaires)
0.0
robinbergman

Hi, My name is Robin Bergman and I am a full native dutch speaker. I am an entrepreneur from the Netherlands. My english is on a high professional level. I have 10 years of experience in customer service. I can typ bl Plus

14 $ USD / heure
(0 Commentaires)
0.0
PabloRRosales

A new Call Center TELE4U will like to engage in this project and bring prositive results for your company. My name is Pablo Rosales and I live in Nicaragua. Have done telemarketing for about 3 years now and would Plus

8 $ USD / heure
(0 Commentaires)
0.0
komalbaid0

A proposal has not yet been provided

9 $ USD / heure
(0 Commentaires)
0.0