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Client Support Agent 9 am-5 pm CT M-F

$2-8 USD / hour

Fermé
Publié il y a presque 3 ans

$2-8 USD / hour

Now Hiring: Client Support Agent for growing B2B E-Commerce company. We're looking for agents that can familiarize themselves with our policies, communicate them properly to our clients, handle general inquiries, provide order support via Zendesk support and chat. Requirement: Prior experience with zendesk. Fluency in US English Proven CS soft skills Proficiency in understanding the nature of the inquiry and analyzing client data. You will be required to successfully pass 3 assessments (10 minutes) each for further consideration.
N° de projet : 30361150

Concernant le projet

29 propositions
Projet à distance
Actif à il y a 3 ans

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29 freelances proposent en moyenne $6 USD/heure pour ce travail
Avatar de l'utilisateur
Hello, My name is Jane. I have 6 years of experience in customer service and technical support handling phone calls, live chat, and emails. Some of the tasks in my past positions have included, but not been limited to, processing refunds, troubleshooting tools, locating orders for customers, and answering any concerns in regards to payments, accounts, products, and so on. I've also worked with Zendesk handling emails and live chats. I would love to be a part of your team and hope to speak to you soon, Jane
$6 USD en 40 jours
5,0 (1 commentaire)
4,9
4,9
Avatar de l'utilisateur
Dear hiring manager, I’m writing to express my interest in your customer service position. Having worked across customer service for several years I feel I would be a valuable asset to your team. I have a wealth of experience when it comes to providing first class service and resolving any queries or issues that might arise with customers. I also have a consistent track record for meeting targets. During my time at different stores, I dealt with all initial customer communications by phone, mail and face to face. My number one priority was always the client, and I worked to resolve any issues they might have. I also offer an unwavering commitment to customer service, with the ability to build productive relationships, resolve complex issues and win customer loyalty. Strategic-relationship and partnership-building skills—listen attentively, solve problems creatively and use tact and diplomacy to achieve win-win outcomes. Above all, I love working with people. I’m friendly, sales driven and enjoy developing great rapport with everyone I interact with. I feel I would fit in with your vision, especially given your client-first approach and your favourable reputation within the industry. Looking forward to your response.
$5 USD en 40 jours
5,0 (4 commentaires)
4,5
4,5
Avatar de l'utilisateur
Hello, I hope you are fine. This is to express my interest. Well, I have all of the skills and experience that you’re looking for and I’m confident that I would be a good fit in this position. I am a full time freelancer and I can work as needed. In addition to my knowledge base, I actively seek out new technologies and stay up-to-date on industry trends and advancements.  I look forward to speaking with you about this opportunity. ​​​​​​​Thanks,  Malba 
$10 USD en 40 jours
4,9 (6 commentaires)
3,9
3,9
Avatar de l'utilisateur
Hello! I am very interested in your post project. While I read your description carefully, I was excited with feeling that I would be able to satisfy for your requirements in this job. We can negotiate on price/Budget for your project, you will get good result. Looking forward to work with you. Thanks regards
$5 USD en 40 jours
5,0 (1 commentaire)
1,1
1,1
Avatar de l'utilisateur
hi I have read your requirements and I can assist you in this work. I have done similar projects. I have experience in customer service both voice and non voice. I can handle email and chat. I have a good typing speed of 50 wpm. let's discuss the details over chat.
$2 USD en 60 jours
5,0 (1 commentaire)
0,4
0,4
Avatar de l'utilisateur
Hello, I am a native English Virtual assistant with a wide array of skills. I have worked remotely on several projects on freelancer helping my employers achieve their desired goals and I would love to do the same for you. I am well versed in article writing, Ms excel and data entry. I am also skilled in email handling and setting up meetings for clients. I am very hardworking and dedicated and I am available either part-time or full time. Please check out my portfolio for my past projects and reviews. Looking forward to working for you. Thanks
$5 USD en 40 jours
0,0 (0 commentaires)
0,0
0,0
Avatar de l'utilisateur
Hello, I am a customer care representative with more than 6 years of professional experience for many French and international companies like Amazon, Cdiscount, PayPal, Orange, SFR, Pixartprinting, Allocab... I have experience in email and chat support with Zendesk. I have a good level of English and French writing, I can help you to satisfy your EN and FR customers I am available immediately. Sincerely, Ashraf
$5 USD en 40 jours
0,0 (0 commentaires)
0,0
0,0
Avatar de l'utilisateur
Hello there, I have gone through your project  "Client Support Agent 9 am-5 pm CT M-F", and I can firmly assure that I have understood the requirements and can perfectly do the project work with 100% accuracy and perfection. Undoubtedly I am the best and experienced freelancer to whom you are looking for the project. Let’s discuss in PM, so that I can start working on your project right away. I am waiting for your quick reply. Thanks.
$6 USD en 40 jours
0,0 (0 commentaires)
0,0
0,0
Avatar de l'utilisateur
Good evening, I have carefully read what you request and I feel more than capable of achieving it. I have experience in customer service, retention and loyalty.
$5 USD en 40 jours
0,0 (0 commentaires)
0,0
0,0
Avatar de l'utilisateur
I've worked as Customer Service at Vodafone for 1 year, then worked as a Survey Agent for 7 Months at a startup company at Egypt dialing UK residents, then joined Teleperformance Co and lasted there for 1 year and 3 months, 6 months as a chat agent, and 7 Months and a half as an Operations Supervisor. Now I'm working as a Telemarketing agent dealing with American Residents.
$5 USD en 35 jours
0,0 (0 commentaires)
0,0
0,0
Avatar de l'utilisateur
Hi there, Expert in the BPO industry as a Customer Support, Sales Rep, Sales Manager, and also as a Digital Telemarketer. Extensive experience with different types of industries like Sales and Mkt, Finance, Insurance, Healthcare, Real Estate, Tourism, Technology, Advisory, etc. Worked with different leading companies in the USA, Europe, and Latin America (Magenta Insurance, TKL World-class guitar cases, Aviatur travel group, MedSupplies, Globallee, Perchpeek, RWND, Marriott hotels, Melia, Kiwi Credito, Bongo Stays, Homaris, United Call Centers, IQVIA, etc.) My working hours are adjusted depending on the country or continent. English at an expert level (FLUENT), German and Spanish NATIVE. I have dual broadband and 5G internet connection, a powerful last generation PC with professional imported noise-reducing headsets, and a very quiet environment to start immediately. Services you can expect from me: Inbound/Outbound customer support services, Appointment setting, Live Chat support, Social media support, Solving tickets, Email handling, Technical support, Sales Representative, Cold callings, Lead Generation. Perfect command on different customer support software like Zendesk, Live Chat, Zoiper, Intercom, HelpCrunch, CloudTalk, HubSpot, Slack, Zoho, Clickfunnels, Odoo, Salesforce, etc. If you contact me through the chat I can send you my resume with my more than 30 years of experience. Best regards, Pedro Martinez "Audentis Fortuna iuvat"
$8 USD en 40 jours
0,0 (0 commentaires)
0,0
0,0
Avatar de l'utilisateur
Hello there, I've read your project, and I'm definitely interested. I have been working in the customer service field for the past six years; I worked for companies like Vodafone UK, Suddenlink USA, and Uber. I can promise you the best customer service experience, and I'll be able to meet your expectations. Kindly contact me with more details so we could get started. Thank you in advance!
$5 USD en 40 jours
0,0 (0 commentaires)
3,3
3,3
Avatar de l'utilisateur
Hi, I am baqa and I have been working as agent in a company for months. I have good experience in this project. I assure you about the quality and time. Let me know the details. I will be waiting for your response.
$6 USD en 40 jours
0,0 (0 commentaires)
0,0
0,0
Avatar de l'utilisateur
I would like to bid on this project . I am fluent in english writing, speaking and listening . Kindly share the detail to understand the subject Thanks Lujin
$5 USD en 40 jours
0,0 (0 commentaires)
0,0
0,0
Avatar de l'utilisateur
Hello, Greetings! I would like to introduce our organization WNC, which specializes in ITeS projects. Our team has expertise in customer support and data processing services. Our centers are located in Bangalore and Tirupati, India. We are interested in this project, please share more details. We look forward to hearing from you soon. With best regards, Sridhar M
$6 USD en 40 jours
0,0 (0 commentaires)
0,0
0,0
Avatar de l'utilisateur
We are perfect for this project as we had already completed several project for different companies. We do have our best employees to get work on it. Your work will be done on your given time and as per your needs. The rest we can have a conversation on email - durgesh@setreona .com.
$4 USD en 40 jours
0,0 (0 commentaires)
0,0
0,0
Avatar de l'utilisateur
I have 10 years of experience in Customer Service assisting U.S. Canadians, Uk, and latin american Customers. I was trained at a large Call Center in Venezuela. Also 3 years in data entry reseach. with a pharmaceutical company locate in U.K. And 6 years experience in translations. with a native level of Spanish and English. I can provide e-mail and phone support and will do everything I can to delight your customers. Communication is my passion and I firmly believe in fully comprehending customer needs in order to achieve customer satisfaction. Throughout the years of my experience as a Customer Service Agent I have managed to hone skills that are very close to my personality and that I consider essential to quality customer service, such as patience, attentiveness, clarity, positive attitude, time management, empathy, calmness, promptitude and persuasiveness. I am always willing to learn and will fully familiarize myself with the product in order to provide the best possible support to customers. Also I have worked in EXCEL data analysis in statistical studies, I am working online in web research and data entry, I am fast transcribing and I have years of experience working with all the Office package, I like things well done and delivered on time
$3 USD en 40 jours
0,0 (0 commentaires)
0,0
0,0
Avatar de l'utilisateur
Dear employer, I am a professional virtual assistant with 7.5 bands in IELTS and extensive freelancing experience. Kindly have a look at my profile and let me know if I shall assist you with this project. Thank you.
$3 USD en 40 jours
0,0 (0 commentaires)
0,0
0,0
Avatar de l'utilisateur
Hi, I'd really like to work with you on this one if possible! My name is Reena. I'm from the Philippines. I am new to freelancing and looking to get my first client that I can build upon. I've been in customer service for 10 years in the BPO industry. My previous position was a Quality Analyst and I would like to pursue my experiences and skills that I've learned to become a FREELANCER. I am detail-oriented, a fast learner in terms of a new system and applications, being able to work with minimal supervision, and being a team player, and vast experience in Customer Service are just some of my attributes. I am knowledgeable in Microsoft applications and tools. I mastered the used of Zendesk in email handling, processing refunds for customers, and creating macros is one of my expertise in this tool. I am aiming to work in an environment that will challenge me to learn and improve my current skills and, at the same time, be able to help and learn as much as I can from my clients. Most importantly to create a workspace that is in continual growth with opportunities for advancements. I am a self-starter and have a complete in-home office set up. So I’m ready to begin work as your virtual assistant as soon as possible and welcome you to contact me to set up an interview at your earliest convenience. Thank you so much for your time and consideration.
$5 USD en 40 jours
0,0 (0 commentaires)
0,0
0,0

À propos du client

Drapeau de UNITED STATES
Prosper, United States
5,0
2
Méthode de paiement vérifiée
Membre depuis mai 9, 2021

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