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Game Industry Customer Support (Online Only / No Phone)

We are looking for a company to manage online support for our web (browser-based) games. Job requirements may include responding to e-mail, online support tickets, forum posts, and live chat. No telephone support is required.

If possible, we would like to work with a professional company (Philippines, India, etc.) who will be able to assign and manage full-time customer service representatives for us. Our support system needs to be operated 24/7 and we anticipate at this point a requirement of 2 people per shift, however, we expect this to rapidly expand in the near future.

Customer service personnel are expected to have a fair understanding of online games including English vocabulary which may be used in these online games (strategy, RPG, etc.). A large portion of the customer support team's job will be responding to technical questions regarding our games. Information and training regarding the games will be provided to you, but it is imperative you are quick learners!

Written English skills must be impeccable for this position! If you are not fully confident in your team's English abilities, please do not apply for this position!

Again, we are looking for a professional customer support / outsourcing company to work with and not scattered freelancers. Depending on how this project goes, there is a great deal of potential for long-term cooperation and expanded growth!

Please give a brief description of your company and why we should choose you in your response. Also find a way to prove to us that you have the ability to provide support in the video game domain.

The bid below is cost per 6 workers per month.

Compétences : Service Clientèle, Assistant Virtuel

Voir plus : customer service game industry, online games phone, customer support game industry, customer support online, live chat phone work, game industry customer service, industry customer support, game industry customer support, game customer support description, games industry customer support, work online customer service, workers needs, workers find, why outsourcing, web video online, web service india, web outsourcing company, web online freelancers, virtual work online, virtual outsourcing, virtual online job, video web online, outsourcing freelancers india, tickets work, technical support job online

Concernant l'employeur :
( 0 commentaires ) United States

N° du projet : #1053248

59 freelance ont fait une offre moyenne de 1475 $ pour ce travail

shubhamsoft

Hi, Please check your inbox for more details. thanks

3500 $ USD en 30 jours
(13 Commentaires)
4.2
harendersingh

hello please see pm...

600 $ USD en 30 jours
(2 Commentaires)
2.4
clockworksol

hi please look into our profile for more details.Please check PMB.

1500 $ USD en 30 jours
(6 Commentaires)
2.1
markedonei

Hi, Kindly check PMB, Thanks

800 $ USD en 1 jour
(1 Commentaire)
2.0
KASHAN99

Your satisfaction is guaranteed. Please pay proper attention on this bid. show pm. Thankyou,

1500 $ USD en 30 jours
(0 Commentaires)
0.0
Kibuthomas

Greetings from Shree Deepam Infotech. I am the Project Manager of my company.I am glad to let you know that my center is capable of handling the support services in all verticals. We have been into the support (voice Plus

2000 $ USD en 3 jours
(0 Commentaires)
0.0
Rsunset327

My bid is for the services of four stay at home parents. My team consists of one US citizen, one Canadian and two UK citizens so we can cover all timezones and never miss a beat. I have two others who will be "on-call" Plus

2000 $ USD en 30 jours
(0 Commentaires)
0.0
radiancegpt

The bid below is cost per 6 workers per month. Our company hires agents that are in the United States that have at least a 6 months of customer service, sales, and technical support experience. Our agents are n Plus

2000 $ USD en 30 jours
(0 Commentaires)
0.0
gladysglad

Ready to work...

1000 $ USD en 1 jour
(0 Commentaires)
0.0
globaloutsources

Dear Sir , Please Have a look pmb.

2300 $ USD en 25 jours
(0 Commentaires)
0.0
themisd

Dear Sir/madame, I am an experienced customer support worker!I have experience in online games as i was game-master at 2 games!I have made a course about rpg games and i am ready for the job! Thanks in advance

600 $ USD en 60 jours
(0 Commentaires)
0.0
porag01

Dear sir, We are Bangladeshi company named Ably Venture.As per your advertisement,we have the capability and experience to work for you. We have well furnished office and equipment to provide support to the clients. Plus

1000 $ USD en 30 jours
(0 Commentaires)
0.0
optimusolutions

We have an experienced team working for a well known webhosting company from last 6 years. We have been providing the support through chats and the ticket support. We have the experienced tech in linux as well as wi Plus

2000 $ USD en 15 jours
(0 Commentaires)
0.0
phayxaan

Consider it very carefully. Already running several campaigns US based. Vast experiences of handling customer support Email, Chats and Phone...

1000 $ USD en 30 jours
(0 Commentaires)
0.0
newlife2004

Please Check PM

600 $ USD en 30 jours
(0 Commentaires)
0.0
markdionnealbao

We can provide you good quality agents who are experienced gamers online. And we can can support 24/7. PM Sent also. Thank you.

750 $ USD en 1 jour
(0 Commentaires)
0.0
vkalp

Hi, We are a professional BPO setup in India with 250 workstations. We are working with clients in Telecom, Insurance, Healthcare and HR space. We are keen to work with you in the Gaming industry. Our bid is not Plus

1560 $ USD en 30 jours
(0 Commentaires)
0.0
Falcon73

Greetings, I have 10 years experience in providing customer service and support as well as technical support for the online gaming industry. I have extensive experience in handling customer service and support as we Plus

1000 $ USD en 30 jours
(0 Commentaires)
0.0
makhmoor

We are providing solution to different types of businesses for improvement of their service.

600 $ USD en 30 jours
(0 Commentaires)
0.0
melhordotcodotin

Dear Sir, Its a Pleasure to Introduce Our Self as a Growing IT Company Based in India. We are Expanding our Business in Market Research & Call center Services. We have been Associated with Companies like DATA MO Plus

600 $ USD en 1 jour
(0 Commentaires)
0.0