We are looking for a company to manage online support for our web (browser-based) games. Job requirements may include responding to e-mail, online support tickets, forum posts, and live chat. No telephone support is required.
If possible, we would like to work with a professional company (Philippines, India, etc.) who will be able to assign and manage full-time customer service representatives for us. Our support system needs to be operated 24/7 and we anticipate at this point a requirement of 2 people per shift, however, we expect this to rapidly expand in the near future.
Customer service personnel are expected to have a fair understanding of online games including English vocabulary which may be used in these online games (strategy, RPG, etc.). A large portion of the customer support team's job will be responding to technical questions regarding our games. Information and training regarding the games will be provided to you, but it is imperative you are quick learners!
Written English skills must be impeccable for this position! If you are not fully confident in your team's English abilities, please do not apply for this position!
Again, we are looking for a professional customer support / outsourcing company to work with and not scattered freelancers. Depending on how this project goes, there is a great deal of potential for long-term cooperation and expanded growth!
Please give a brief description of your company and why we should choose you in your response. Also find a way to prove to us that you have the ability to provide support in the video game domain.
The bid below is cost per 6 workers per month.
59 freelance font une offre moyenne de $1475 pour ce travail
Greetings from Shree Deepam Infotech. I am the Project Manager of my company.I am glad to let you know that my center is capable of handling the support services in all verticals. We have been into the support (voice Plus
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The bid below is cost per 6 workers per month. Our company hires agents that are in the United States that have at least a 6 months of customer service, sales, and technical support experience. Our agents are n Plus
Dear Sir/madame, I am an experienced customer support worker!I have experience in online games as i was game-master at 2 games!I have made a course about rpg games and i am ready for the job! Thanks in advance
Dear sir, We are Bangladeshi company named Ably [login to view URL] per your advertisement,we have the capability and experience to work for you. We have well furnished office and equipment to provide support to the clients. Plus
We have an experienced team working for a well known webhosting company from last 6 years. We have been providing the support through chats and the ticket support. We have the experienced tech in linux as well as wi Plus
Consider it very carefully. Already running several campaigns US based. Vast experiences of handling customer support Email, Chats and Phone...
We can provide you good quality agents who are experienced gamers online. And we can can support 24/7. PM Sent also. Thank you.
Hi, We are a professional BPO setup in India with 250 workstations. We are working with clients in Telecom, Insurance, Healthcare and HR space. We are keen to work with you in the Gaming industry. Our bid is not Plus
Greetings, I have 10 years experience in providing customer service and support as well as technical support for the online gaming industry. I have extensive experience in handling customer service and support as we Plus
Dear Sir, Its a Pleasure to Introduce Our Self as a Growing IT Company Based in India. We are Expanding our Business in Market Research & Call center Services. We have been Associated with Companies like DATA MO Plus