En cours

Customer support : email, live help | order processing

I am a professional who supports my customers in the following areas:

graphic design and printing

website development and maintenance

computer technical support

JOB REQUIREMENTS:

This is a long term permanent job with growth potential. You will be working directly with me, my customers and my programmer. I am looking for an individual to assist me in following up on email request for my various support areas, scheduling request, creating support tickets, pricing requests, and sending job submissions and create my appointment and design schedule. You will answer approximately 30 phone calls per week. You must be familiar with softphones and have a DSL connection.

TIME:

Working Days Range: Mon to Fri

Working Hours Range: 9am - 6pm USA Eastern Time Zone

IMPORTANT: You must always be available online and ready for our next project or task during your "Working Days & Hours Range". This is because customer will contact you any time via Telephone or email when we have a project or task for you which requires your immediate attention.

MONTHLY SALARY:

Our budget is $50 to $100 + Internet and Telephone $30 additional

1) You must be excellent in English, friendly, polite and patient with absolutely great customer service.

2) You must have passion in encouraging customers to make an order (good marketing skills is an advantage).

3) You must have passion in communicating about Telecommunication Products

4) Customer support experience is necessary)

5) You must attend to all enquiries in a timely manner.

######### SPECIAL NOTE ##########

This job is supposed to be relatively FLEXIBLE, FUN & EASY and we honestly think this is an AMAZING opportunity for you to earn a good, stable income while at the time enjoying yourself and working at your other projects if you like.

Please note that when making your bid, your bid is the amount you are asking us to pay you for 1 month of work. For the person awarded with this job, we will trial you for 1 week first. If your service is excellent and reaching our expectations, we will very likely continue with your service for around 1-2 years or mostly likely more.

I will provide the headphones for successful person and be familiar making incoming and outgoing calls via softphones.

We are very friendly and professional people and require that you are also.

The company ethic is that all staff are treated with love and respect, and we expect that everyone who is working with us have a great personality that is very accepting of others. This way when dealing with customers, then treat them how you would love to be treated.

You can be based anywhere.

Summary:

Responsibilities:

Work from home

• Give email , chat and phone support

• Sales

• effective cooperation with colleagues in order to achieve the team goals,

• meeting the project requirements.

Requirements:

• very good command of English,

• client focus attitude,

• experience in customer service will be an advantage,

• very good computer skills (MS Excel),

• Answer in coming calls on softphone (vonage) and transfer if needed.

Compétences : BPO, Service Clientèle, Traitement des Commandes, Assistance Téléphonique, Assistant Virtuel

Voir plus : work online customer service, working home email, working home customer service, working advantage, work home via internet, work home schedule, work home salary, work home request email, work home request, work home online chat, work home phone needed, work home flexible hours, work home excel projects, work home customer support, work home computer support, work home anywhere, work email home, work customer service home, work home email support, work home chat, first computer programmer, website development order, website development help online, website contact technical support, virtual sales person

Concernant l'employeur :
( 16 commentaires ) Boynton Beach, United States

N° du projet : #1038974

Décerné à :

Alphia

I AM READY FOR THIS JOB I CAN START AS SOON AS POSSIBLE. I HAVE PASSION FOR WORKING AND I STRIVE FOR EFFICIENCY AND EXCELLENCE. I HAVE WORKED AS A CUSTOMER SUPPORT REPRESENTATIVE FOR AN AUSTRALIAN TELECOMMUNICATIONS Plus

30 $ USD en 1 jour
(0 Commentaires)
0.0

28 freelance ont fait une offre moyenne de 168 $ pour ce travail

photoshopkiller

Hello sir, Kindly check PM for further Details.....

151 $ USD en 30 jours
(4 Commentaires)
4.5
naoshin2011

Hello, I am a very hardworking person.i need to prove [url removed, login to view] give me this work.i can ensure that i can do the work [url removed, login to view] give a chance to prove myself..i am agreeing with the price which you have menti Plus

30 $ USD en 3 jours
(1 Commentaire)
1.5
julie300

I am available to start immediately. I am organized, professional, proficient and have many years experience in customer service and able to multi-task. I look forward to working with you

170 $ USD en 30 jours
(1 Commentaire)
1.0
wesleypeter

Please check PM

250 $ USD en 30 jours
(0 Commentaires)
0.0
arielszpak

I already work as service desk consultant here in europe so this could be my second night job. Many years experience make me good candidate. Please contact me via email. Thanks!

111 $ USD en 365 jours
(0 Commentaires)
0.0
vspeak

Hi, I find myself capable doing this project with long and permanent association. I have worked with eminent bpo's for several processes. So, please award me this project. Thank you

250 $ USD en 30 jours
(0 Commentaires)
0.0
elle020886

Hi! Please see PM! Thank you!

250 $ USD en 30 jours
(0 Commentaires)
0.0
redbird0300

Ready to move ahead. Please see pm for details of the bid.

280 $ USD en 30 jours
(0 Commentaires)
0.0
BGiri

Hello, I have close to 8 years experience in the same field. I had worked as a freelancer for a US ( Atlanta ) based IT company for nearly 2 years. My expertise are: Virtual Back Office Support Lead Gen S Plus

150 $ USD en 15 jours
(0 Commentaires)
0.0
miasidonia

I am available to start immediately. I am organized, professional, proficient I have many computers as well as a fast internet connection. I am available the working hours that you have requested, as well as outside Plus

150 $ USD en 30 jours
(0 Commentaires)
0.0
acezulike

hi, I firmly believe that a satisfied customer is guaranteed to bring in one more person to help business grow.i have an excellent command of the English language,i am friendly, polite and patient. I have over five y Plus

70 $ USD en 7 jours
(0 Commentaires)
0.0
viveknayyar007

Hi Please check your PMB. Thanks

250 $ USD en 30 jours
(0 Commentaires)
0.0
kdpelingon

Hi! I am interested in working with your project. My strong call center background might serve your purpose. You may contact me through Skype. My Skype ID is kristinepelingon. Please check PM sent. Thanks!

200 $ USD en 20 jours
(0 Commentaires)
0.0
sophicpower

SOPHIC POWER GROUP known as SPG is a 1 year old company with our operations lying in Finance solutions. We Provided Services of Customized Fund management Solutions though highly Skilled personalized and service Any Wh Plus

240 $ USD en 30 jours
(0 Commentaires)
0.0
ftsfreelane

Hi, Have experienced team with this field ,How many members you need to do this job?

150 $ USD en 30 jours
(0 Commentaires)
0.0
SeventhHeaven

Please see PM.

130 $ USD en 0 jours
(0 Commentaires)
0.0
riha123

hi,i m interested in your project .i have doing your work in one day if uyou give me $30 per hours

30 $ USD en 1 jour
(0 Commentaires)
0.0
joshbox

been working on a BPO industry for more than 3years. we support top wireless provider in the USA. my job is to take calls from a customer that is asking to speak with a supervisor or manager. so i offend receive manage Plus

200 $ USD en 1 jour
(0 Commentaires)
0.0
northernsonrp

Dear Sir/Madam, Greetings!Please do consider my offer to be of service to your company.

200 $ USD en 30 jours
(0 Commentaires)
0.0
rossborja

Hi my bid is $30.00

30 $ USD en 1 jour
(0 Commentaires)
0.0