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Zendesk Expert Customer Service Representative (1 more) for Dropshipping E-commerce Store -2

We are looking for an expert customer service representative with experience working in E-Commerce with China dropshipping system. We currently have one member on our customer service team and we are looking to add a new member.

You will be trained by our current customer service representative. When you apply, include the word blue and tell us about your previous customer service experience.

Requirements:

- Experience using ZenDesk

- Experience doing customer service for Dropshipping & E-Commerce stores

Responsibilities:

- Respond to customer requests on ZenDesk in perfect English

- Issue refunds according to our refund policy

- Re-send products to customers when needed

- Respond to all customer inquiries quickly and accurately (within 2 business days, preferably 1)

- Communicate on (Removed by Freelancer.com Admin) daily with our support team - Display a high level of professionalism at all times

- Create Zendesk marcos for future possible scenarios to speed up the workflow

Compétences : Service client, Service Clientèle, Assistant Virtuel, Zendesk

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Concernant l'employeur :
( 105 commentaires ) hong kong, Hong Kong

Nº du projet : #20802641

Décerné à:

orangequiestas

Dear Ma’am/Sir, Blue My long-term experience in the customer service industry has taught me how to meet and exceed each customer's expectations with service that sells. I have experience as a Technical Support Represe Plus

$5 USD / heure
(0 Commentaires)
0.0

19 freelance font une offre moyenne de $6/heure pour ce travail

jkaranm

Hi, I’m Janis and I’ve been here in freelancer since 2014 together with my team. I’m one of the preferred freelancers because of my good standing and good feedback from previous employers. I was asked by the freelancer Plus

$8 USD / heure
(45 Commentaires)
7.9
exelentshakil

Hi, I'm really excited to start working with you. I am running my own business([login to view URL])a web design and marketing agency. I think I have enough experience to help you as an assistant. Awaiting an affirm Plus

$8 USD / heure
(54 Commentaires)
6.3
furqanahmed55

Hello, I have lot of experience with Dropshipping, E-commerce and Customer Service. I have done customer service for many Amazon stores. I am very good at it. I am free and can start immediately. I look forward to Plus

$8 USD / heure
(2 Commentaires)
5.6
survivor1971

blue Virtual Assistant, Customer Service, Typing, Call Center I believe I possess the necessary skills and experience you are seeking and would make a valuable addition to your company. I possess more than 5 Plus

$5 USD / heure
(3 Commentaires)
5.2
okechukwu1

Hello! I would like to be considered for the position of your Customer Service agent. I have gone through your description and can see that you need someone who is familiar with Zendesk, I feel I am that person. I have Plus

$8 USD / heure
(6 Commentaires)
5.3
dafnaguilao

Blue Hello, I'm Dafna Obadia and I am very interested to work on your project as a CS Zendesk Expert. I have been working for almost 8 years with Companies from all over the world on a remote basis, specially with e-c Plus

$8 USD / heure
(1 Évaluation)
1.1
Alessandrodelgri

Hi, I can carry out your project. I have no previous work experience in using Zendesk, but I am eager to learn. I introduce myself I'm Alessandro del Grippo, I am a Digital Marketing Manager specialized in Social Media Plus

$8 USD / heure
(0 Commentaires)
0.0
UgochiVictor2019

I am Ugochi Victor-Chike. I am fluent in both spoken and written English. I have 8 year work experience from a Financial Institution but currently a stay home mum. I have also worked as a customer service representativ Plus

$5 USD / heure
(0 Commentaires)
0.0
jasenkajaskic2

Hello, I would like to apply for your job offer. I have been working for e-commerce companies using ZenDesk. I have 15 years of experience in customer support and I master English and French. Please contact me as so Plus

$5 USD / heure
(0 Commentaires)
0.0
julliusborja2019

Hello! Blue I have more than 6 years of experience as an IT support that acts as a point of contact for IT related concerns for both internal and external customers. I enjoy being challenged and engaging with projec Plus

$8 USD / heure
(0 Commentaires)
0.0
salesoutsourcin1

I've expert team for customer service, virtual assistant and what ever you want. They worked on different platforms like Zendesk live chat inc com 100 Drift Intercom Many chats Tawk to Zoho and many more I can a Plus

$2 USD / heure
(0 Commentaires)
0.0
mrlopez26

BLUE Hi, I saw your offer for a CSR position, and I would like to offer my services. I have experience working as a customer service representative. I have been doing it for about years now. I have experience worki Plus

$5 USD / heure
(0 Commentaires)
0.0
iMubishi

Hi Blue, I have read all your project details and it occurs to me that I might be the best candidate for this project as I have a relevant portfolio. How about we discuss it over a voice chat?

$3 USD / heure
(0 Commentaires)
0.0
Vananhanna

Hello, I'm Anna and I am very interested to work on your project as a CS Freshdesk Expert. I have been working for almost 2 years with a dropshipping company. I hold more than 3 years of experience in Customer Service. Plus

$5 USD / heure
(0 Commentaires)
0.0
ivahatra

Blue Hi There, I am interested in your offer and I would like to apply for it. From my previous experiences, I have assisted customer on a daily basis via chat on a platform, email, or even phone call. From that, Plus

$5 USD / heure
(0 Commentaires)
0.0
claudinemarte

To Whom It May Concern, This application is in regards to my interest in applying for the Virtual Admin / Customer Service & Technical Support position or Digital Marketing Specialist recently posted through Freelanc Plus

$5 USD / heure
(0 Commentaires)
0.0
uktradeon24

Hi there, I have 7+ years of experience working for an Amazon-based company. I have been doing customer service, managing feedback, product searching, and listing, dealing with A-Z and Chargeback claims, managing inve Plus

$5 USD / heure
(0 Commentaires)
0.0
sabatkar

Hi, I have applied to see a demo of the ZenDesk help desk ticketing system. My interest stems from knowing that the ability to reply to customers in the timely matter and having a right tools to help customers with the Plus

$8 USD / heure
(0 Commentaires)
0.0