Service Delivery Manager - India / United States

Fermé Publié le il y a 2 mois Paiement à la livraison
Fermé Paiement à la livraison

We (freelancer.com) have an exciting opportunity for an experienced "Service Delivery Manager" to join our team and be part of this amazing project during an amazing growth period

Employment Type - Freelancing Module ( *Initial duration is for 3 months, with a strong likelihood of extension*)

Project Budget - $400- $600 USD per month

- 5 days work week

- Remote Work

Role Title:

Service Delivery Manager

Roles and Responsibilities:

Allocating and managing daily assignment of work orders and field service resources

Coordinating the onboarding and training of field service resources

Outbound calls to customers to obtain further information and/or to identify customer satisfaction

Delivering a high level of customer service through day-to-day interaction with the field team

Ensuring performance metrics are met

Requirements:

Experience in a scheduling/dispatching or a similar role is a MUST

Experience in a fast-paced/high volume, customer-centric working environment essential

Experience with MS Office

High accuracy, and attention to detail

Ability to learn and follow process flows

Effective time management and organizational skills

Outstanding customer and team engagement capabilities to communicate across all levels

Should be available to work 5 days a week.

To express your interest and ensure your bid is considered, please begin with "FREELANCER.COM" Otherwise, your bid may be disregarded.

Service client Service Clientèle Computer Support Operations Management Computer Repair

Nº du projet : #37211471

À propos du projet

25 propositions Projet à distance Actif il y a un mois

25 freelances font une offre moyenne de 528 $ pour ce travail

Osbornify1

"FREELANCER.COM" Hello Prospective Client from Canada, My name is Ifeoma. I am available to work remotely (5 days a week) as a service delivery manager and help you handle all administrative task. I am a professional Plus

$600 USD en 30 jours
(1 Évaluation)
3.6
abbasifida857

"FREELANCER.COM" Hi, I have experience in research, daily assignment management, administration, customer service (inbound & outbound calls, live web chat, email handling), scheduling/dispatching, data entry, and vi Plus

$500 USD en 7 jours
(4 Commentaires)
2.5
kawazulu

FREELANCER.COM . I have over 30 years experience in doing just this - PC troubleshooting . have been doing this remotely since covid times. i keep odd and long hours and am trustworthy. message me for details.

$500 USD en 5 jours
(4 Commentaires)
1.8
warisworks

FREELANCER.COM Hello! *Please Read* I have read your project details carefully and I am really interested in this opportunity. I am Pakistani Resident, soon going to be Resident of USA(Immigiration In process). I un Plus

%bids___i_sum_sub_32% %project_currencyDetails_sign_sub_33% USD en 1 jour
(0 Commentaires)
0.0
Lukwence

FREELANCER.COM I understand why you are looking for someone to fill this role and am confident that my experience, skills and abilities make me the best fit for this project. With 5+ years of experience in Enterprise E Plus

$400 USD en 30 jours
(0 Commentaires)
0.0
Sidd1612

Hi I am currently working as Project Executer For Hardware & Software Company and have detail knowldge of Project Initiation,Team Coordination,Resource Management,Risk Assessment and Mitigation,Progress Tracking,Qualit Plus

$590 USD en 7 jours
(0 Commentaires)
0.0
nehakhan1

As you can see from my profile, I have extensive experience in a scheduling/dispatching or a similar role. Additionally, my experience has been in a fast-paced/high volume, customer-centric working environment. My accu Plus

$500 USD en 90 jours
(0 Commentaires)
0.0
sk8204059

I am really fixed in this jobs because I was studying about it and I like to learn new things. I was need only a job.

$500 USD en 7 jours
(0 Commentaires)
0.0
Vixonics

FREELANCER.COM Hi, I am an individual from India with experience in customer service and customer support for 2 years for Vodafone (UK Webchat process). 6 months experience in usa based qr code gifting company. I can s Plus

$500 USD en 90 jours
(0 Commentaires)
0.0
Ajamesonly

FREELANCER.COM I AM AN EXPERIENCED PROJECT MANAGER with a strong Customer Service background Hi, my name is Aaron James, and I would like to be your highly skilled and high-performing Project Manager, overall, I have Plus

$600 USD en 7 jours
(0 Commentaires)
0.0
chatgptsuperpow8

Hi, I have read your description carefully. I have full experience with Service delivery management. And I can carry out your task on time high quality. please, contact me. from @Kayan

$500 USD en 7 jours
(0 Commentaires)
0.0
mdsumonreza746

I can do it very easily. I have more than of 5 years experience in research, daily assignment management, administration, customer service (inbound & outbound calls, live web chat, email handling), Customer Service and Plus

$550 USD en 5 jours
(0 Commentaires)
0.0
Papaneh

Freelancer.com Hello prospective client, I have experience in handling jobs like this. I have experience in handling all Microsoft office tools, also I have worked at international brewries before as freight manager s Plus

$500 USD en 7 jours
(0 Commentaires)
0.0
singha789

FREELANCER.COM Hi this is Mohit I have read your project requirements, with my skills and experience I am sure I'll be best selection for this position. Please reach out to discuss more in details. Thanks and regards Plus

$500 USD en 30 jours
(0 Commentaires)
0.0
prasadshedge2004

Interested for your project .I have similar experience .With working for more than 8 companies world wide having good experience in service delivery .

$800.05 USD en 8 jours
(0 Commentaires)
0.0
p0dr1ck

I'm Patricia and I think I'm qualified for this role. I have a recent experience working as a Logistics officer responsible for dispatching fruit product both in export and local markets. I am technically inclined to Plus

$500 USD en 7 jours
(0 Commentaires)
0.0
venugopal650

I have the same field experience around six years. One of water purifier company I have worked in same position, I wil manage the service technician work , time management, new product training, data management, New t Plus

$500 USD en 7 jours
(0 Commentaires)
0.0
Ftoral

I can manager the delivery to the client, with customer experiences and treatment. I have experience in Service Level

$500 USD en 7 jours
(0 Commentaires)
0.0
umesh61279

Dear Sir, I am writing to express my strong interest in the service delivery manager position at your company, With a proven track record of effectively managing service delivery operations and driving customer satis Plus

$600 USD en 21 jours
(0 Commentaires)
0.0
Pramod247

I am able to do the said job as per your specifications and available to start immediately. You may contact me to start the job immediately.

$580 USD en 7 jours
(0 Commentaires)
0.0