Service Delivery Coordinator - Kolkata -- 2
Budget ₹37500-75000 INR
We (freelancer.com) have an exciting opportunity for an experienced "Service Delivery Coordinator" to join our team and be part of this amazing project during an amazing growth period
-Pay per day - 1500/day
-Weekly pay
-FULL TIME Freelancing
-6 days work week
Role Title:
Scheduler Field Services/Coordinator
Roles and Responsibilities:
Allocating and managing daily assignment of work orders and field service resources
Coordinating the onboarding and training of field service resources
Outbound calls to customers to obtain further information and/or to identify customer satisfaction
Delivering a high level of customer service through day-to-day interaction with the field team
Ensuring performance metrics are met
Requirements:
Experience in a scheduling/dispatching or a similar role is a MUST
Experience in a fast-paced/high volume, customer-centric working environment essential
Experience with MS Office
High accuracy, and attention to detail
Ability to learn and follow process flows
Effective time management and organizational skills
Outstanding customer and team engagement capabilities to communicate across all levels
Should be available to work 6 days a week.
4 freelances font une offre moyenne de 55000 ₹ pour ce travail
If this is a serious project, please text me for a discussion. Experienced service in line to your requirement available. (Scheduling, Resource Management, People Management, SLA management, People Coordinator etc) * Plus
Hello, I can give my best in all the aspects. you can believe me and trust me that I will fulfil your project within the given time. Thank you.
I started working with Swiggy in 2018, as an Associate. It was a semi voice process, I worked there for almost 1.5 years. I have also worked in Walmart seller support as an Operation Associate, for almost 1 year. I am Plus
