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I’m expanding a nationwide carpet-cleaning and water-damage restoration brand across Australia and need a versatile Sales/Admin professional who can keep leads moving, customers happy, and paperwork under control. Day-to-day you’ll take inbound calls and web enquiries, guide prospects through our service options, convert them into scheduled jobs, and then keep the workflow tidy by updating the CRM, issuing invoices, and preparing simple activity reports. Along the way you’ll be the friendly voice customers turn to for updates or problem resolution, liaising with our field technicians to make sure every job runs smoothly. What makes you effective here is: • Natural, confident communication in English that builds trust fast. • Solid proficiency with common office software suites (think Google Workspace or Microsoft 365) and the ability to pick up our booking/CRM tools quickly. • A calm, problem-solving mindset when plans change or emergencies arise. Familiarity with carpet cleaning, restoration, or trades scheduling is definitely welcomed but not a deal-breaker—we can train you on service specifics and quoting logic. This is a long-term, full-time role during Australian business hours. Consistent availability, reliable internet, and a quiet workspace are essential. Each week I’ll look for clear metrics: leads contacted, bookings secured, customer satisfaction notes, and admin tasks completed on time. If you can combine upbeat customer service with organised back-office support and proactive sales follow-through, let’s talk and get you onboard. Salary maybe negotiable depending on ability/experience and after successful trial period (Paid)
N° de projet : 40263037
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26 freelances proposent en moyenne $5 USD/heure pour ce travail

Hi there, This role aligns perfectly with my experience, and I’m confident I can bring both strong sales support and organised admin execution to your growing operations. I have worked on multiple similar roles where I handled inbound leads, customer communication, scheduling, and CRM management, ensuring a smooth journey from first enquiry to completed service. I’m comfortable being the first point of contact, building trust quickly with customers, and guiding them toward booking decisions while keeping everything organised on the backend. I’m very comfortable working with Google Workspace/Microsoft tools, and I adapt quickly to new CRM or booking systems. My approach is always proactive, organised, and customer-focused, ensuring nothing slips through the cracks even in busy or unpredictable situations. Availability: I am available for full-time work aligned with Australian business hours, with a stable internet connection and a quiet workspace to ensure professional communication at all times. I’m genuinely interested in a long-term role where I can contribute to growth, improve processes, and build strong customer relationships for your brand. Looking forward to discussing this further. Warm regards, Mohit
$5 USD en 40 jours
6,7
6,7

With 8 years of experience supporting business operations and CRM-driven workflows, I can assist in managing sales inquiries, customer communication, and administrative processes efficiently. I have experience handling client communication, scheduling, CRM updates, and operational reporting to keep service-based businesses running smoothly. Price: Full Time: $1400/month (8 hrs/day, 40 hrs/week, 160 hrs/month) Part Time: $700/month (4 hrs/day, 20 hrs/week, 80 hrs/month) Skills & Experience: • Handling inbound leads, customer inquiries, and converting prospects into confirmed bookings • CRM management including lead tracking, job scheduling, and activity updates • Preparing invoices, reports, and maintaining organized customer records • Strong communication skills for customer support and coordination with field teams • Experience with Google Workspace, Microsoft 365, and online booking systems • Process organization to ensure smooth job scheduling and workflow management • Reliable remote work setup with consistent availability and professional communication I can support your operations by ensuring leads are handled promptly, customers remain satisfied, and administrative tasks stay organized as your company scales.
$8 USD en 20 jours
4,4
4,4

Hello, Hope you're doing great! I am a PHP Developer who builds secure, fast, and business-focused web applications. I work with both custom PHP and frameworks, and always ensure that every project is optimized, scalable, and easy to maintain. What I Do 1. Custom web applications & business automation tools 2. API development and integration 3. Secure login, admin panels, and dashboard systems 4. High-speed, mobile-friendly websites 5. Migration, bug fixing, and performance upgrades Why Clients Prefer My Work 1. Clean folder structure & scalable architecture 2. Fully optimized and secure coding practices 3. Excellent communication & professional approac 4. Quick turnaround time with regular updates Ready to Start Share your requirements or preferred reference — I’ll analyze it and provide: 1. Best technical plan 2. Exact timeline 3. Budget estimate Looking forward to building something amazing for you!
$5 USD en 40 jours
4,5
4,5

With rich experience as a Virtual and Personal Assistant, I understand the significance of excellent customer service and streamlined administrative support. Furthermore, my aptitude for multi-tasking, proficiency in Microsoft Office Suite, and deftness with data entry will enable me to effortlessly adapt to your booking/CRM tools, ensuring efficient workflow management. Although I'm not directly familiar with carpet cleaning or trades scheduling, I am confident that my ability to learn quickly will enable me to be highly productive in a short amount of time. Moreover, my exemplary communication skills will build a rapport with prospects and customers alike, assuring them that their needs and concerns are paramount. This tailored approach will facilitate effective lead conversion as well as offer reassurance during challenging situations. Lastly, operating on Australian business hours with reliable internet and a quiet workspace has been an integral part of my work routine for years now. Pair this dedication to consistently meeting metrics with my commitment to high-quality work, clear communication, I am confident that together we can profoundly impact the success of your expanding business.
$3 USD en 40 jours
2,5
2,5

With a proven track record in administrative support, project management, and data organization, I believe my skills and experience can significantly contribute to your growing carpet-cleaning and water-damage restoration brand. My proficiency with common office software suites, adaptability with new tools, and a natural ability to communicate confidently in English will help me hit the ground running in no time. The main highlight of my career is my strong understanding of CRM systems and lead generation strategies, which I believe will be valuable assets in ensuring smooth workflow management for your company. I am adept at taking inbound calls, guiding prospects through service options, which will inevitably result in an increased number of bookings and flow of satisfied customers. Moreover, as a problem-solver by nature, I remain calm and focused when plans change or emergencies arise. I'm eager to learn more about your business-specific challenges to better tailor my proactive sales follow-through accordingly. Backed by consistent availability during Australian business hours and a quiet workspace conducive to productivity, you can count on me for clear metrics every week such as leads contacted, bookings secured, customer satisfaction notes, and timely completion of admin tasks. Let's team up and make your expansion journey a huge success.
$5 USD en 40 jours
2,3
2,3

You’re looking to expand your carpet-cleaning and water-damage restoration brand across Australia with a skilled Sales/Admin professional who can handle inbound calls, convert leads into bookings, and maintain CRM and invoicing tasks efficiently. I understand the importance of clear communication and organized workflow in keeping both customers and field technicians satisfied. With over 15 years of experience and 200+ projects completed, I specialize in PHP development and CRM integrations, with strong proficiency in Microsoft 365 and data entry. My background ensures I can quickly adapt to your booking and CRM tools, supporting your team with reliable administrative and sales follow-through. I will manage inbound enquiries by guiding prospects through your service options, updating the CRM in real-time, issuing invoices, and preparing weekly activity reports. Using PHP and Microsoft 365, I’ll streamline your workflow and maintain accurate lead and booking metrics, ensuring smooth daily operations during Australian business hours. Let’s discuss how I can help keep your leads moving and customers happy as you grow nationwide.
$2 USD en 7 jours
1,9
1,9

Hello, I’ve gone through your project details carefully, and I must say it sounds really interesting. I’d love to bring my experience to make it a success. With over 10 years of hands-on experience in web, mobile, and software development, I’ve had the privilege of working with clients from around the world — delivering 1000+ successful projects so far. My team and I are comfortable working with technologies like MEAN, MERN, Flutter, React Native, PHP, Laravel, Python, WordPress, Shopify, AI, Blockchain, CRM, CMS, and more. What truly drives me is solving complex challenges and transforming ideas into reliable, user-friendly products. I always aim for clear communication, transparency, and results that make clients feel confident they chose the right partner. You can review my portfolio here: https://www.freelancer.in/u/NareshJoshiTech I’d really appreciate the chance to discuss your project in detail and explore how we can create something great together. Looking forward to hearing from you. Warm regards, Naresh Joshi
$5 USD en 40 jours
2,1
2,1

Hey — saw your post about Sales/Admin support for your carpet cleaning and water damage brand. With nationwide expansion, the big risk is leads slipping through the cracks when calls, quotes, and follow-ups aren’t tracked tightly. Quick question before I suggest an approach: Are you currently using a CRM or booking system (like ServiceM8, Jobber, Zoho, etc.), or is everything mostly on email/phone and spreadsheets right now? I’ve helped home-services businesses tighten up their inbound call handling, quoting, and follow-up so they convert more jobs without overloading the owner. If you can share your current process, scripts, or any booking/CRM screenshots, I can review them and suggest a clean, realistic setup that fits how you already work.
$5 USD en 7 jours
1,0
1,0

The quickest way for a carpet cleaning and water damage company to lose leads is by letting admin tasks pile up and calls slip through the cracks. When phones ring and requests stack up, missed follow-ups mean lost revenue. Sales support needs to be fast and organized, especially when emergencies hit. Admin work can't distract from booking jobs and keeping clients updated. Here's my approach: 1. I’ll streamline the sales process, making sure every call and inquiry gets logged and followed up. That keeps your schedule full and clients happy. 2. I’ll handle admin support, from invoicing to customer updates, so you can focus on delivering service instead of paperwork. Which is your bigger headache right now, keeping up with incoming calls or managing the admin details?
$3 USD en 7 jours
0,0
0,0

Hello, I’m interested in joining your team as a Sales/Admin professional to help grow your carpet-cleaning and restoration brand nationwide. I bring several years of remote administrative experience, having worked as an Admin Specialist with leading entities based in Dubai. My role there involved monitoring multiple electrical project sites, coordinating with field teams, managing client enquiries, and maintaining organised documentation—skills directly relevant to keeping your customer workflow efficient. I’m confident handling inbound calls, web enquiries, and CRM updates, while ensuring every customer interaction feels professional and clear. I’m proficient in both Google Workspace and Microsoft 365, with a strong ability to quickly adapt to new systems. My calm, problem-solving approach and reliable communication make me well-suited for managing schedules, invoicing, and client satisfaction in real time. I’m keen to contribute long-term and help turn every lead into a delighted customer. PS: Please place a message so I can showcase my portfolio too.
$2 USD en 40 jours
0,0
0,0

Hello, I’m very interested in supporting your expanding carpet-cleaning and restoration brand across Australia. With 2+ years of experience in administrative work, I’m confident handling inbound enquiries, organizing schedules, updating CRM systems, issuing invoices, and keeping workflows structured and on time. I’m comfortable using Google Workspace and Microsoft 365, and I adapt quickly to new booking or CRM platforms. I communicate clearly and confidently in English, stay calm under pressure, and focus on turning enquiries into confirmed bookings while maintaining a positive customer experience. I understand the importance of tracking weekly metrics such as leads contacted, bookings secured, and completed admin tasks. I have reliable internet, a quiet workspace, and full availability during Australian business hours. I’m looking for a long-term role where I can contribute consistently and grow with the company. Looking forward to discussing how I can support your team. Best regards, Yenie
$2 USD en 40 jours
0,0
0,0

I am writing to express my strong interest in the Sales and Admin position for your expanding Australian carpet-cleaning and restoration brand. I specialize in bridging the gap between customer service and back-office administration, ensuring no lead goes cold and every job is seamlessly scheduled. With confident, natural English communication, I excel at taking inbound enquiries, building immediate trust, and converting prospects into booked jobs. I am highly proficient in Google Workspace and Microsoft 365, and I adapt quickly to new CRM platforms to keep your workflows, invoicing, and weekly reporting impeccably tidy. I understand that restoration work often involves sudden changes, and I bring a calm, problem-solving approach to keep both your customers happy and your field technicians on track. I am fully equipped with a quiet workspace and reliable internet to commit to long-term, full-time Australian business hours. I am eager to learn your specific quoting logic and prove my ability to consistently hit your weekly metrics for leads contacted and bookings secured. I welcome the opportunity to demonstrate my value during a paid trial period and help drive your nationwide expansion.
$3 USD en 40 jours
0,0
0,0

Hi there, I believe I’m the best fit for this role. I have over 5 years of experience in admin support and customer-facing roles, where I’ve handled inbound enquiries, converted leads into booked appointments, managed CRMs, issued invoices, and kept daily operations organised and on track. I’m confident on calls, comfortable guiding prospects toward decisions, and calm when handling urgent or last-minute changes. I also have strong lead generation experience (currently using LinkedIn Sales Navigator Premium), so keeping your pipeline active and consistent is something I naturally focus on. I’m reliable, organised, and genuinely passionate about helping growing businesses streamline operations and increase bookings. I will like to start with a paid trial period so you can see the value I bring firsthand. My CV and portfolio are available upon request. Looking forward to hearing from you. Thanks Sonia Customer Support/Lead generation Expert/ Administrative Support
$7 USD en 40 jours
0,0
0,0

Hello, I’m very interested in the Sales/Admin role supporting your expanding carpet-cleaning and water-damage restoration brand across Australia. I have experience handling inbound enquiries, converting leads into bookings, and ensuring customers receive clear, friendly, and professional support throughout the process. I’m confident managing CRM systems and administrative workflows, with hands-on experience using GHL and HubFlow, as well as Google Workspace and Microsoft 365. I can accurately update records, issue invoices, track jobs, and prepare simple activity reports while keeping everything organised and up to date. I communicate clearly and confidently in English, remain calm when plans change, and enjoy problem-solving to keep jobs running smoothly. I’m comfortable liaising with technicians and following up proactively to ensure both customer satisfaction and strong conversion rates. I’m available full-time during Australian business hours, with reliable internet and a quiet workspace. I’m seeking a long-term role and would be happy to discuss salary and complete a paid trial. Kind regards, Precious Chukwuma
$5 USD en 40 jours
0,0
0,0

Hello, I’m excited about this opportunity because it blends sales performance with structured operations—exactly where I thrive. I’m confident handling inbound calls, converting enquiries into bookings, and keeping CRM records accurate and up to date. Here’s how I add value: • Confident, friendly English communication that builds trust quickly • Structured lead follow-up to increase booking conversions • Clean CRM management, invoicing, and activity reporting • Calm coordination with technicians when schedules shift • Strong Google Workspace/Microsoft 365 proficiency I understand that in service businesses, speed + clarity + follow-through drive revenue and customer satisfaction. I’m reliable during Australian business hours, have stable internet, and maintain a quiet workspace. I’m looking for a long-term role where performance metrics matter and growth is possible. Happy to discuss availability and salary expectations based on scope.
$4 USD en 40 jours
0,0
0,0

From managing a flock of clients to keeping campaigns streamlined, my more than a decade worth of practical experience as an Application Solution Architect is the perfect training for navigating the labyrinth of schedules, leads, and client expectations. With my adeptness in the administration, proficiency in Resource Planning & Scheduling, and handling CRM tools, I can efficiently manage every aspect of your Carpet Cleaning & Water Damage Company. I have also built capabilities managing changing plans and emergent needs during my years in this field. The project demands a versatile professional who can multitask and communicate effectively with both the customers and technicians. My expertise in multiple Microsoft suites like SharePoint Online, Power Apps, as well as fluency in open-source technologies like Node.js, React.js make me proficient in adapting to any booking/CRM tools with minimal training required. Additionally, my language répertoire including English, Kotlin, Java ensures that no matter how diverse your clientele is, there will be no barrier between communication. Last but not least, my calm and problem-solving mindset sets me apart from the crowd. I always maintain composure even when faced with urgent matters or dissatisfied customers. My aim is to provide top-notch service by delivering on time with accuracy. Overall, I am confident that my skills & dedication can be a valuable asset to your organization's growth journey.
$5 USD en 40 jours
0,0
0,0

Hi there Keeping calls answered fast, bookings scheduled correctly, and the CRM and invoices always up to date is what drives revenue and happy customers. Things that hurt results are missed callbacks, wrong job scope on the phone, double bookings, slow technician updates, and invoice details not matching the job. First I will learn your services and quoting rules, build a short call script for common scenarios, then set a clean CRM routine for follow ups, technician coordination, invoicing, and weekly metrics. Which CRM and booking system are you using today, and do you have existing templates for quotes and invoices? Do you handle after hours emergencies, and what is the rule for dispatch priority and pricing in those cases? I have supported trades style scheduling with inbound calls, lead follow up, CRM hygiene, invoicing, and simple performance reports. I can work full time on Australian business hours and start with the paid trial right away. Mykola Nahurskyi
$5 USD en 40 jours
0,0
0,0

I am well-suited to support your Australian restoration brand as a Sales/Admin professional. With my HR background, I bring strong communication skills, a calm problem-solving mindset, and the ability to build trust with customers quickly—essential for handling inbound calls, guiding prospects through service options, and converting them into scheduled jobs. I am proficient in Google Workspace and Microsoft 365, and I can quickly learn your CRM and booking tools to keep leads moving and paperwork organized. I am comfortable issuing invoices, updating records, preparing activity reports, and liaising with field technicians to ensure smooth job execution. I am available full-time during Australian business hours with reliable internet and a quiet workspace. I would welcome a paid trial to demonstrate my ability to deliver leads contacted, bookings secured, and admin tasks completed on time. Let's discuss salary and next steps.
$5 USD en 40 jours
0,0
0,0

Hi, Your role requires someone who can confidently manage sales conversations while keeping operations organised—and that’s exactly where I add value. I have strong experience handling inbound enquiries, qualifying leads, and converting them into confirmed bookings while maintaining a professional, friendly tone. I understand that in service-based businesses like carpet cleaning and water-damage restoration, speed, reassurance, and clarity are critical to winning and retaining customers. Here’s how I can support your team: • Respond promptly to inbound calls and web leads, explain services clearly, and close bookings efficiently. • Update CRM systems accurately, schedule jobs, coordinate with technicians, and ensure no lead is left unattended. • Prepare invoices, track payments, and maintain simple weekly performance reports (leads contacted, bookings secured, follow-ups completed). • Handle customer concerns calmly and professionally. I’m comfortable with Google Workspace and learning new CRM/booking systems quickly. I combine structured admin discipline with proactive sales follow-through—so leads don’t slip through gaps and customers feel looked after from first call to job completion. I’m open to a paid trial period and confident I can deliver measurable results quickly. Looking forward to discussing how I can contribute to your nationwide expansion.
$5 USD en 40 jours
0,0
0,0

I’m excited to apply for the Sales/Admin Support position. I have excellent communication skills and am proficient in tools like Google Workspace and CRM systems. I can efficiently manage inbound calls, guide prospects, update schedules, and assist in back-office admin tasks. I am committed to delivering excellent customer service and staying organized to ensure smooth workflow management.
$5 USD en 40 jours
0,0
0,0

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