Remove Negative Yelp & Google Reviews

I need experienced reputation-management support to eliminate two damaging Yelp reviews and two Google reviews so my overall rating returns to a perfect 5.0. I want to tackle both platforms at the same time rather than in sequence. The Yelp comments stem from dissatisfied customers, not spam, and I have not posted any public response yet. Nothing has been done on Google either. I’m therefore starting with a clean slate and am open to the most effective blend of tactics—whether that involves policy-based removal requests, direct outreach to reviewers, carefully crafted public replies, or flagging and escalation through established channels inside Yelp and Google Business Profile. Please outline a clear game plan and realistic timeline. I’ll consider the job complete when the four targeted reviews are either fully removed or rendered invisible to future readers, and the star rating shown to the public reaches 5.0 again. Include a short progress report schedule so I can track each step. Only apply if you have verifiable, recent success removing or suppressing negative reviews on both Yelp and Google.

Project ID: 40518818