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Satış sonrası e-posta trafiğimi hızla ve hatasız biçimde yönetebilecek bir destek uzmanı arıyorum. Görevler • Gelen kutusunu gün içinde düzenli kontrol edip önceliklendirmek. • Sıkça sorulan sorular, şikayetler-öneriler ve sipariş takip/destek taleplerine net, dostane ve çözüm odaklı yanıtlar yazmak. • Gmail ve Zoho Desk ortamında etiketleme, durum güncelleme ve raporlama kurallarına uymak. Beklentiler • Hızlı klavye kullanımı ve güçlü Türkçe yazım-imla becerisi. • Müşteri memnuniyetine odaklı, empati yeteneği yüksek iletişim tarzı. • Haftada en az 5 gün çevrim içi olup ortalama 40-50 e-posta yanıtlamak. Başvuru sırasında benzer deneyiminizi ve dakikada kaç kelime yazdığınızı belirtin; kısa bir deneme yanıtı isteyeceğim. Tamamen uzaktan ve esnek saatli bir çalışma olacak.
Project ID: 40402727
8 proposals
Remote project
Active 1 day ago
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8 freelancers are bidding on average $453 USD for this job

I’m Md Masudur from Zayer Tech, and I believe my extensive experience with customer service and virtual assistant roles make me the ideal candidate to manage your post-sales email traffic. As a team, we understand the importance of promptly dealing with inquiries, prioritizing and providing friendly, effective solutions. I’m highly skilled at using tools like Gmail and Zoho Desk to streamline processes and produce accurate reports. As an experienced freelancer who thrives on flexibility, I can guarantee not only 40-50 emails answered promptly but also the quality responses your customers dese
$500 USD in 7 days
6.8
6.8

I have extensive experience in customer support and virtual assistance, with a typing speed of 70 words per minute. I understand your need for managing post-sales email traffic efficiently and accurately. My strong Turkish writing skills and customer-focused communication style make me a perfect fit for this role. I am confident in my ability to prioritize emails, respond promptly and professionally, and adhere to labeling and reporting rules. I am available online at least 5 days a week and can handle 40-50 emails on average. Let's discuss further details to adjust the budget accordingly. Please review my profile for a comprehensive view of my 15 years of experience. I am eager to start working on this project and demonstrate my dedication. Looking forward to your response.
$473 USD in 6 days
3.6
3.6

With my extensive background as a full-stack engineer, I bring a unique skill set and approach to the table for E-posta Müşteri Hizmetleri Desteği. My proficiency in optimizing business processes and system workflows to minimize mistakes and reduce manual work would be an asset in managing your post-sale email traffic. I'm familiar with Gmail and Zoho Desk and can adequately enforce labeling, updating statuses, and producing reports. In addition to my technical capabilities, working as a virtual assistant has enhanced my communication skills, focusing on empathy and customer satisfaction-key attributes you outlined in the project description. During my 6+ years of experience, I've developed an efficient typing speed coupled with strong Turkish writing skills, enabling me to effectively manage large volumes of emails while maintaining quality. The remote nature of this position is second-nature for me. I work comfortably and productively from any location, guaranteeing 5 days a week online availability to respond promptly to emails – averaging 40-50 per week. Let's solve your post-sale email management challenge together!
$500 USD in 7 days
2.7
2.7

Hello, Great customer support starts with fast, accurate, and friendly communication; and that is exactly what I deliver. I am very interested in supporting your post-sales email operations. With over 5 years of experience managing customer communications, I have developed strong skills in prioritizing inboxes, responding to inquiries clearly, and maintaining a professional and empathetic tone. I am highly organized, detail-oriented, and committed to customer satisfaction. Why I am a strong fit: Over 5 years of customer support and email handling experience Fast and accurate typing speed of 65–70 words per minute (WPM) Strong attention to detail and error-free communication Reliable, responsive, and comfortable working remotely Able to handle 40–50 emails per day efficiently I am available to work at least 5 days per week and can start immediately. To demonstrate my capability, I am happy to offer a one-week trial period so you can evaluate my performance. Thank you for your consideration. I look forward to supporting your team. Best regards, Fausat.
$250 USD in 2 days
0.0
0.0

Merhabalar, kurumsal firmadaki tecrübelerimle birlikte sizlerle çalışmayı çok isterim. Teklifimizi kabul ederseniz çok mutlu olurum.
$500 USD in 7 days
0.0
0.0

Suan aktif olarak calismiyorum, bu sebeple hafta ici 5 gun ilgilenebilirim. Dakikada 70-80 kelime yazabiliyorum, kabul ettiginiz takdirde hemen baslayabilirim
$400 USD in 7 days
0.0
0.0

Gaziantep, Turkey
Member since Apr 27, 2026
$250 CAD
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$15-25 USD / hour
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