US Phone Support Specialist

I need dedicated phone support for general inquiries. This role will be crucial in managing customer interactions and ensuring satisfaction. Key Requirements: - Phone support for general inquiries - Availability: 7 PM to 4 AM IST Ideal Skills and Experience: - Excellent verbal communication skills - Previous experience in customer support - Ability to handle multiple inquiries efficiently - Customer-centric attitude Looking for someone reliable and professional to represent our brand with below system requirements: System Requirements: • Windows 11 (latest updates) • RAM: Minimum 16 GB (32 GB recommended) • Processor: Intel i5/i7 – 8th Gen or higher (Min 3.0 GHz, 4 cores) • Storage: 60 GB free space (SSD mandatory, HDD not allowed) • Headphones: Active Noise-cancellation (e.g., Plantronics C3220) • Antivirus: Quick Heal or Trend Micro (Active protection required) Internet: • Wired broadband connection only (Minimum 100 Mbps speed) with LAN cabel. Mac Users: • MacBook M1 or higher supported

Project ID: 40589710