Part-Time Customer Support Specialist

@bpo0995

Hi I have great experience handling customer support and online store management for clients in Canada and US. We have been selling fresh flowers, gift baskets and other related products across Canada and the US. I was helping with overall store management handling order taking, assisting with fulfillment, logistics and delivery, complaints handling, payments and refunds, vendor management and B2B relationship building. Would you be interested in disucssing it further and see if we are a good fit? Best Nasir

@b2btechnology20

With over a decade of experience in the IT industry, our expertise speaks for itself. We know how to navigate complex CRM systems like Zendesk and Freshdesk with ease. Smooth and flawless workflow management has always been our forte. In addition, as a customer-focused agency, we understand the importance of "fast and friendly help" in ensuring customer satisfaction. Assuring you quick response times on chats and emails will never be an issue for us. Swift resolution of issues, documenting everything concisely are skills we've mastered. Our dedication to maintaining clean, searchable ticket histories is testament to this. Furthermore, our schedule flexibility combined with your peak period aligns perfectly. Your store's busiest hours - 10am-2pm EST perfectly intersect with our most proactive schedule bringing out the best in us when it matters the most for your business! We are confident that our skills and meticulously honed experiences make us a suitable match for your project. Looking forward toượr positive response and working with you!

@AdeebaShamsi

Being a CA finalist with four years of professional experience, proficiency in Appfolio and Quickbooks, and an ability for sharp scrutiny of accounts, I understand the importance of meticulousness and efficiency in any customer service role. My skills in data entry and spreadsheet management, including excellency in Excel, make me the ideal candidate for maintaining clean and searchable ticket histories. My extensive experience as a Property Manager has honed my abilities to provide empathetic, accurate responses while maintaining composure even during high-pressure situations, making me an efficient candidate for your customer support needs. I'm also well-versed in time management techniques, which helps me meet response-time targets effectively. In addition to these qualities, my flexible availability outside of your busiest hours ensures consistent support while adhering to your required response times. With me on board, you'll receive more than just timely responses; you'll gain a colleague who keeps a vigilant eye on the backend processes, noting recurring issues so that we can develop strategies to alleviate them. Trust me with your project, and together we will exceed expectations.

@heenafullstacken

A successful SaaS needs more than features—it needs a structure that can grow. For Part-Time Customer Support Specialist, I can build user roles, admin controls, subscriptions, billing, reports, secure APIs, and a scalable database. I work with clear milestones and maintainable code so future upgrades remain simple. Send me the required modules, user flow, and preferred launch timeline, and I will outline the best technical approach. Portfolio: https://www.freelancer.in/u/heenafullstacken Best regards, Heena A Plus IT House

@belotefreelancer

I am an experienced customer support specialist ready to manage your weekly 20-hour workload. I specialize in delivering fast, empathetic, and accurate assistance across email, live chat, and phone channels.I am fully available to cover your peak hours of 10:00 AM – 2:00 PM EST, Monday to Friday, ensuring immediate responsiveness when your store needs it most.

@wars47

Hello, I’m interested in your Customer Support Specialist position. With 10+ years of experience in Customer Service, Virtual Assistance, and Administrative Support, I have handled customer inquiries via email, live chat, and phone while maintaining a professional, friendly, and solution-focused approach. I’m comfortable using CRM and helpdesk platforms such as Zendesk, Freshdesk, and Slack, and I understand the importance of fast response times, accurate documentation, and customer satisfaction. What I Can Deliver: - Prompt and empathetic support via email, chat, and phone - Accurate ticket handling and CRM updates - Timely escalation of complex issues - Daily reports on ticket status and recurring customer concerns - Consistent, high-quality customer experience Why Choose Me? ✔ 10+ years of Customer Support experience ✔ Excellent written and spoken English ✔ Strong attention to detail and problem-solving skills ✔ Reliable, organized, and responsive ✔ Committed to meeting response-time and CSAT goals I’m available to cover your required hours and can start immediately. I look forward to contributing to your team and providing outstanding support to your customers. Best regards, Ina