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I’m looking for a reliable chat-support rep who can step in 3–6 hours per day (split into the shifts I assign) to handle all incoming messages on both WhatsApp and Instagram. Here’s what you’ll be doing: • Use my ready-to-go reply scripts to answer inquiries about our products and services. • Keep response times fast and the tone consistently polite. • Flag anything that falls outside the script, so I can follow up. • Log basic chat metrics—number of inquiries, common questions, and any customer feedback—at the end of each shift. You’ll succeed in this role if you’re already comfortable multitasking across WhatsApp Web and Instagram DMs, can type accurately, and enjoy helping customers feel heard. Familiarity with simple reporting tools such as Google Sheets is a plus. When applying, tell me your usual availability window and how quickly you can start.
Project ID: 40174864
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151 freelancers are bidding on average $19 USD/hour for this job

Hello, I’d be happy to support your chat operations on WhatsApp and Instagram. I have solid experience handling real-time customer messages, following pre-written reply scripts, and keeping response times fast while maintaining a polite, consistent tone. I’m comfortable multitasking across WhatsApp Web and Instagram DMs, typing accurately, and flagging questions that fall outside the script so nothing is missed. At the end of each shift, I can reliably log basic metrics such as inquiry volume, common questions, and customer feedback in Google Sheets. I enjoy customer-facing work and take pride in making people feel heard and supported, even in short chat interactions. I’m organized, dependable, and used to working assigned shifts. My availability is [insert your availability here], and I can start [immediately / within X days]. Looking forward to helping you keep your inboxes running smoothly. Best regards, Joyce G.
$20 USD in 40 days
4.0
4.0

Hi there,Good afternoon I am Talha. I have read you project details i saw you need help with Social Media Management, Customer Service, Instagram, Google Sheets, Typing, Customer Support, Customer Experience and Time Management I am pleased to present my proposal, highlighting our extensive experience and proven track record in delivering exceptional results. Our portfolio of success will showcase past projects that demonstrate our ability to meet and exceed client expectations. Glowing testimonials from satisfied clients will attest to our professionalism, dedication, and the quality of our work Please note that the initial bid is an estimate, and the final quote will be provided after a thorough discussion of the project requirements or upon reviewing any detailed documentation you can share. Could you please share any available detailed documentation? I'm also open to further discussions to explore specific aspects of the project. Thanks Regards. Talha Ramzan
$25 USD in 23 days
2.3
2.3

Hello, I understand you are in need of a reliable chat-support representative to manage incoming messages on WhatsApp and Instagram, using pre-written reply scripts to answer inquiries about your products and services. I have extensive experience in customer support and social media management, making me well-equipped to handle this task efficiently. I will ensure quick response times, maintain a polite tone, and flag any issues that require your attention. Additionally, I will keep track of chat metrics and provide you with regular updates. Effective communication is key, and I will ensure that we are in constant contact throughout the project to address any concerns or make necessary adjustments. I am confident that my skills and expertise make me the ideal candidate for this project. Best regards.
$20 USD in 40 days
1.9
1.9

Hi, As a well-rounded professional with over 5 years of experience in the software development industry, and proficient in technologies such as Mongo DB, Express, React, Node JS, I come equipped to handle complex tasks such as chat support in an efficient and timely manner. My solid foundation and expertise in JavaScript, PHP, Python would ensure smooth handling of your WhatsApp and Instagram chats. Moreover, my daily exposure to managing databases with MySQL, SQL Server, and MongoDB enables me to effectively log and analyze metrics, an integral part you've highlighted for this project. Beyond technical skillsets, I believe it's my global experience that heightens my value. Blending seamlessly with international clients like yours has allowed me to grasp nuances in various work cultures and align quickly with diverse expectation. This cross-cultural adaptability positions me better in providing tailored support to a wider customer base. An additional bonus is my familiarity with Google Sheets that complements your reporting requirement. Lets have a chat warm regards Usama Ansari
$15 USD in 40 days
0.0
0.0

Hi, We went through your project description and it seems like our team is a great fit for this job. We are an expert team which have many years of experience on Customer Support, Customer Service, Time Management, Instagram, Typing, Social Media Management, Customer Experience, Google Sheets Lets connect in chat so that We discuss further. Thank You
$20 USD in 40 days
0.0
0.0

Hello! I’d love to apply for the chat-support role. I have experience handling customer inquiries through WhatsApp and Instagram DMs, and I’m very comfortable multitasking across both platforms while keeping responses fast, polite, and on-brand. I work well with scripted replies and know when to properly flag questions that fall outside the script for escalation. I’m detail-oriented and can accurately log daily metrics such as inquiry volume, common questions, and customer feedback using Google Sheets. I genuinely enjoy helping customers feel heard and supported. I’m available 3–6 hours daily, flexible with split shifts as assigned, and I can start immediately. I’m confident I can provide reliable and consistent support for your business.
$15 USD in 40 days
0.0
0.0

Hello, I hope you are doing well. I’m a seasoned customer support pro who thrives in fast-paced chat environments across WhatsApp and Instagram. I’ve built a track record of friendly, on-brand interactions that keep customers heard and problems resolved quickly. I’ve implemented script-based responses, flagged off-script items for your follow-up, and logged shift metrics (inquiries, common questions, and feedback) in Google Sheets. I’ve worked with multi-platform workflows and maintained accurate typing and fast response times. I can handle 3–6 hours per day split into the shifts you assign, using your ready-to-go scripts, and I’ll deliver polite, reliable service every time. I guarantee you’ll be happy with the consistency and accuracy. Please feel free to contact me so we can discuss more details. I am looking forward to the chance of working together. Best regards, Billy Bryan
$20 USD in 23 days
0.0
0.0

Hello, I am interested in your PDF data entry project. I have experience copying text and numbers accurately from PDFs and Word documents into Google Sheets. I work carefully with attention to detail and follow instructions exactly. I can start immediately and complete the work within the given time. Before starting, I would like to confirm: Is this project suitable to be done using a mobile phone, or is a computer/laptop required? Looking forward to your response. Thank you.
$20 USD in 10 days
0.0
0.0

Hello, I would love to work as your part-time chat support representative. I am a fast and accurate typist and very comfortable handling chats on WhatsApp Web and Instagram DMs simultaneously. I can confidently use ready-made reply scripts, maintain a polite and professional tone, and ensure quick response times. If any query falls outside the script, I will flag it clearly so you can follow up without delay. I also have experience logging basic chat metrics such as number of inquiries, common questions, and customer feedback using Google Sheets. I genuinely enjoy helping customers feel heard and supported. I am reliable, detail-oriented, and comfortable working 3–6 hours per day as per assigned shifts. Availability: 3–6 hours daily Start: I can start immediately Looking forward to working with you. Best regards, Misbah
$20 USD in 40 days
0.0
0.0

I am the best candidate for a chat support job because I have real customer service experience, strong communication skills, and the ability to stay calm and professional under pressure. I handle customer queries quickly, clearly, and with a friendly attitude which helps me support more clients. I am not working currently, so I am fully available and can start immediately. I focus on solving problems, giving accurate information, and making customers feel valued. My goal is to provide fast, helpful, and reliable chat support for every customer.
$20 USD in 40 days
0.0
0.0

Hi, I am Rebecca. I am a reliable chat-support representative with hands-on experience managing WhatsApp and Instagram DMs efficiently across split shifts. I am comfortable handling high message volumes, using ready-made reply scripts, and keeping responses fast, polite, and on-brand. I know when to follow the script, and when to flag messages that need escalation, so nothing important slips through. I also track basic chat metrics at the end of each shift, including inquiry volume, common questions, and customer feedback, using tools like Google Sheets. I type accurately, multitask easily across WhatsApp Web and Instagram, and genuinely enjoy helping customers feel heard and supported. Availability: 3+ hours daily (flexible across assigned shifts) Start: Available to begin immediately If you’re looking for someone dependable who can keep your inboxes responsive and organized, I’m ready to step in.
$20 USD in 40 days
0.0
0.0

Availability is immediate. I am online per day for not less than 18 hours. I have been in call centre environment for 10 years incoming calls as well as email responses. At the time WhatsApp and IG were not available. I would strive to give ? service to your business customers. I am based in South Africa.
$20 USD in 40 days
0.0
0.0

Halo... Perkenalkan Saya Laila Rusdiana biasa dipanggil Lala. Saya seorang ibu rumah tangga, lulusan ilmu administrasi jurusan niaga yang ingin mencoba peruntungan menjadi seorang freelance. Semoga saya bisa bergabung, terimakasih.
$20 USD in 40 days
0.0
0.0

Hello, I’m interested in the chat-support role and can confidently handle incoming messages on WhatsApp and Instagram using pre-written reply scripts. I’m comfortable multitasking across platforms, keeping response times fast, and maintaining a polite, professional tone at all times. I’m detail-oriented and used to flagging concerns outside standard scripts, as well as logging basic metrics and feedback in Google Sheets at the end of each shift. I enjoy helping customers feel heard and supported. I’m available 3–6 hours per day within assigned shifts and can start immediately. Best regards, Rey-an Grace
$20 USD in 40 days
0.0
0.0

Immediate availability with a strong ability to handle customers in a professional manner. Experienced in social media management, ensuring prompt responses, effective follow-ups, and quick, clear communication with clients.
$20 USD in 40 days
0.0
0.0

Hi, I’m interested in the Customer Service Chat Support role. I have hands-on experience handling customer queries, resolving complaints, and managing conversations professionally in English and Hindi. I’m comfortable with live chat tools, email support, and WhatsApp-based customer handling. I can ensure: • Quick and polite responses • Clear communication • Customer satisfaction and follow-ups • Flexible availability after work hours and weekends I’m looking for a freelance / part-time engagement and can start immediately. Looking forward to discussing this further. Regards, Lavish
$15 USD in 20 days
0.0
0.0

Hello, I’d be happy to support you as a chat-support representative for WhatsApp and Instagram. I have experience handling customer queries using predefined scripts while maintaining a polite, consistent tone and fast response times. I’m comfortable multitasking between WhatsApp Web and Instagram DMs, flagging out-of-script queries, and ensuring nothing important is missed.
$30 USD in 40 days
0.0
0.0

Hello! I will handle incoming WhatsApp and Instagram messages 3–6 hours daily in your assigned shifts, using your ready reply scripts to answer product/service inquiries quickly and politely, flag anything outside the scripts, and log chat metrics (inquiries, common questions, feedback) at shift end in Google Sheets. I'm comfortable multitasking on WhatsApp Web and Instagram DMs, type accurately, stay polite under pressure, and enjoy making customers feel heard. I have experience with simple Google Sheets reporting. I'll deliver fast, consistent, high-quality support exactly as instructed. My usual availability is 11AM–4PM WAT, and I can start immediately. I'd like to discuss it more. Thank
$20 USD in 20 days
0.0
0.0

Hello, I have experience providing client support and managing communication through WhatsApp and Instagram, including handling incoming messages. I am accustomed to multitasking across multiple platforms, responding quickly, and maintaining polite and professional communication. I am also detail-oriented and experienced in handling various client needs and concerns.
$15 USD in 40 days
0.0
0.0

A.O.A! I am a partially qualified Chartered Accountant . I know the value of accuracy ,professional behaviour and timely response . I have experienced on real estate add posting and customer services quickly and politely .Understand the customer issue and resolve it timely and politely gives better impression on business. I can start from today .I am ready and available for required hours and changing shifts . plz update me with next step . Thank you !
$15 USD in 40 days
0.0
0.0

Banyuwangi, Indonesia
Member since Jan 23, 2026
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