We are looking for an expert customer service representative with experience working in E-Commerce with China dropshipping system. We currently have one member on our customer service team and we are looking to add a new member.
You will be trained by our current customer service representative. When you apply, include the word blue and tell us about your previous customer service experience.
- Experience using ZenDesk
- Experience doing customer service for Dropshipping & E-Commerce stores
- Respond to customer requests on ZenDesk in perfect English
- Issue refunds according to our refund policy
- Re-send products to customers when needed
- Respond to all customer inquiries quickly and accurately (within 2 business days, preferably 1)
- Communicate on Skype daily with our support team - Display a high level of professionalism at all times
- Create Zendesk marcos for future possible scenarios to speed up the workflow
20 freelance font une offre moyenne de $5/heure pour ce travail
Hello sir blue i have experience in Zendesk of more then 3 years i can do this job easily please message me so that we can start work i am waiting for response Thanks
Hi, I have read your description details and it occurs to me that I might be the best candidate for this project as I have a relevant portfolio. How about we discuss further over a voice chat?
I am in such profil for last 12 years. I shall take this project and give desired outcome. I have handled customers across the globe Europe, africa, gulf and asian.