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We're a fast-growing lead generation company helping real estate agents across the US find motivated home sellers. We're looking for a confident Customer Success Manager to join our remote team. This starts as a part time role but grows to full time quickly as we scale. YOU DO NOT NEED PRIOR EXPERIENCE. WHAT YOU'LL BE DOING: - Onboarding new clients over the phone calls (following a script) - Making sure every client knows exactly how to get the most out of our service - Handling client emails and messages - Being the first point of contact for any client questions or concerns - Setting up new client accounts in our system YOU'RE THE RIGHT FIT IF: - Your English is clear, confident and fluent - You're warm and naturally great with people - You're comfortable on the phone every day - You're self sufficient and don't need micromanaging - You're reliable, coachable and looking to grow with a fast moving company DETAILS: - Fully remote - Part time to start (20 hours/week growing to full time) - $1,200 - $1,600/month (Full time) - $5-10 bonus per successful onboarding call -> potential of $500-$1000 bonus - Real growth opportunity as the team scales TO APPLY: Record a 1-2 minute Loom video introducing yourself and telling me why you'd be a great fit for a client facing role.
Project ID: 40607993
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20 freelancers are bidding on average $5 USD/hour for this job

Hi Future Client, Thanks for sharing your project requirements with us. It will be our great pleasure to work on your project. I am a preferred freelancer with a verified account on this site for a decade and was referred by the freelancer staff to bid on your post because of our past projects similar to yours. I am a Business Administration graduate with over 15 years of work experience. I have worked on similar projects related to data entry, data processing, customer support/service, research, virtual assistant, web search, copy typing, administrative support/service, Excel, etc., and can deliver to tight deadlines. You can review my profile, which is over 10 years old. See the work done over the years: https://www.freelancer.com/u/jkaranm https://www.freelancer.com/portfolio-items/372339-chat-email-support https://www.freelancer.com/portfolio-items/372369-virtual-assistant https://www.freelancer.com/portfolio-items/372344-telemarketing-phone-handling https://www.freelancer.com/portfolio-items/372346-inbound-customer-service https://www.freelancer.com/portfolio-items/11041248-remote-logistic-va-support I am confident that I can assist you with your project and begin work immediately. I'm interested in hearing more about the project and the subject matter. If you award me the project, I'd be pleased to discuss this further and get started for you as soon as possible. Thanks! Janis
$8 USD in 40 days
8.9
8.9

Hi, I can help ensure every new client has a smooth onboarding experience and receives responsive, professional support. • Conduct onboarding calls using your script with confidence and clarity • Respond promptly to client emails and messages • Set up client accounts accurately and efficiently • Be the first point of contact for questions and ongoing support • Build strong client relationships to improve retention and satisfaction • Stay organized, proactive, and dependable in a fast-growing environment I’m comfortable speaking with clients daily, quick to learn new systems, and committed to delivering an excellent customer experience. Ready to grow with your team and contribute from day one.
$4 USD in 40 days
4.6
4.6

To truly understand the value I would bring to your company, I should give you a little more context on my extensive experience. Over the past 16 years, I have honed my skills in lead generation, telemarketing, and customer engagement across international markets including the USA, Canada, UK, and Australia. Fluent with English as a native speaker with an excellent conversational tone, I am more than comfortable to support any outbound and inbound calls your clients would need. My aim is always to deliver measurable results and earn from new confirmed sales. Moreover, as a successful freelancer who has consistently shown quality leads and delivered exceptional service to clients of all sizes for many years, I can assure you that I am highly self-sufficient and need no micromanaging. Working remotely is a branch of my forte, so this is well within my capabilities. Transitioning from part-time to full-time comes naturally to me as it aligns with the scale & growth aspirations both you and I have for this role. In fact,
$5 USD in 40 days
4.7
4.7

Hello I came across your project Customer Success Manager for Lead Gen Company and would love to help grow your pipeline. Key Features: • Targeted Leads • Business Leads • Local Leads • B2B Prospect Lists • LinkedIn Outreach • Cold Email Campaigns • Appointment Booking • CRM Integration • Marketing Automation • AI Outreach • Email Verification • Lead Qualification • Customer Acquisition • Sales Pipeline Setup • Performance Reporting I can build a complete lead generation system that consistently delivers qualified prospects for your business. Best Regards, Naseeb A.
$10 USD in 35 days
2.6
2.6

Hello, I understand that your fast-growing lead generation company is seeking a Customer Success Manager to ensure real estate agents get the most out of your service. My expertise in Leads, Phone Support, and Customer Service makes me well-equipped to excel in this role. I will onboard new clients, provide exceptional support over the phone and email, and address any client inquiries promptly and effectively. I am available during Netherlands timezone and am confident in my ability to communicate clearly and confidently in English. My warm and personable nature, coupled with my self-sufficiency and reliability, align well with the requirements of the position. I am excited about the opportunity to grow with your company and contribute to its success. Could you please share more details about the script used for onboarding calls? This will help me better understand the process and prepare accordingly. I look forward to the possibility of joining your remote team and contributing to your company's growth. Best regards, Saddam
$5 USD in 40 days
2.6
2.6

Hey there, looking forward to hearing from you. Your focus on helping real estate agents connect with motivated sellers is impressive. It seems you need a Customer Success Manager skilled in onboarding and client engagement, to ensure your clients maximize their experience. In a similar role, I increased client retention by 25% through effective onboarding calls and proactive support. I’m confident I can deliver the same results for your company. You mentioned the importance of clear communication and being self-sufficient. My approach is always client-centered, prioritizing their needs. Although my profile is new here, my extensive IT experience ensures consistent, reliable delivery in any client-facing role. To move forward, could you share the specific metrics you’ll use to evaluate success in this role? Chat Soon, Warm Regards Mthoko
$2 USD in 7 days
0.0
0.0

I run a production lead generation pipeline myself so I understand the funnel from end to end. Built and managed a multi-city lead scraping and classification system with over 280k leads indexed, qualified and routed through outbound workflows. Different vertical than real estate but the mechanics are the same. Find motivated sellers, qualify them, get them to agents fast. On the client side I manage freelance clients directly. Onboarding calls, setting expectations, answering questions, making sure people actually get value from the service. I'm on the phone regularly and communicate well. Don't need a script but I'll follow one if that's your process. My core background is tech (10+ years building web platforms), which means setting up accounts in your system, troubleshooting issues clients hit, understanding the data your agents are looking at. That stuff is second nature to me. If there's technical friction in your onboarding flow I'd catch it before the client even notices. Available to start at 20 hours a week, fully remote. I can record that Loom intro you're asking for. Want me to send it over this week?
$6 USD in 7 days
0.0
0.0

I have good communication skills to handle the client, have working experience with us and Australia Customer
$7 USD in 40 days
0.0
0.0

I already do this for free why not get paid from it. Finesse game is game ill be your ball. I know how to make people feel comfortable, even through phone calls or emails. With my 3 years of waiting and sales experience, I’ve learned the importance of effective communication and building strong relationships with customers. I understand that dealing with people who are buying or selling homes can be an emotional and sensitive process, which is why my warm and empathetic approach will be an asset in this role.
$5 USD in 40 days
0.0
0.0

As someone who has excelled in customer support and lead generation roles for over 5 years, I believe my skill set synchronizes perfectly with the ins-and-outs of your offered position. I have developed the confidence and proactiveness needed to handle various client interactions calmly, even in high-pressure scenarios. Customer success is not only about following scripts but also about relating effectively with each person and patiently addressing their concerns. I bring solid experience in proactive problem-solving, CRM management (HubSpot, Zoho, Go High-Level, Pipedrive) and a keen eye for detail. These skills will assist me in ensuring smooth onboarding for new clients and provide the necessary support to address any queries or issues they may face. You mentioned that coaching is valued; this aligns well with me as I'm known to be coachable and consistently strive to improve my output. Moreover, my flexibility and ability to adapt quickly to new systems will be an added advantage as you scale your team. The 20 hours/week part-time role you are offering initially would be a perfect fit, allowing us to establish a strong working relationship while I give your clients nothing less than exceptional care. Let's get started!
$5 USD in 40 days
0.0
0.0

Reliable, coachable, and customer-focused. Ready to deliver exceptional client support from day one.
$5 USD in 40 days
0.0
0.0

Hi There, I'm interested in joining your team as a Customer Success Manager. I have experience working with B2B clients, lead generation, appointment setting, and customer communication. I understand the importance of providing a smooth onboarding experience and building long-term client relationships. I'm comfortable handling client calls, emails, and day-to-day communication while following established processes and ensuring every client receives timely support. I'm a quick learner, highly organized, and able to work independently without constant supervision. I value professionalism, reliability, and clear communication, and I'm looking for a long-term opportunity where I can grow with your company while contributing to an excellent customer experience. I'm available to start immediately and would be happy to discuss how I can support your team. I look forward to hearing from you.
$5 USD in 40 days
0.0
0.0

Hey, If you're not happy, you don't pay. As a confident and experienced Customer Success Manager with expertise in lead generation, I am excited to join your remote team and contribute to the growth of your fast-paced lead generation company by onboarding new clients, ensuring their satisfaction, handling client communications, setting up accounts, and being the first point of contact for any concerns. I'd love to share similar work I've done in my portfolio. Best, Kyle
$6 USD in 7 days
0.0
0.0

This project aligns closely with my experience, and I’d be excited to help bring it to life. I have a strong background in client onboarding and communication, ensuring clients feel supported and informed. I understand the importance of making every interaction seamless and professional, especially in a fast-paced environment like yours. While I am new to Freelancer, I have tons of experience and have done other projects off site. I’m warm, approachable, and enjoy helping clients maximize their experience. I’d be happy to discuss a small milestone or provide a quick draft to demonstrate my commitment. I would love to chat more about your project! Regards, Bester Devenier
$6 USD in 7 days
0.0
0.0

Hi, I’m excited to apply for the Customer Success Manager role. I have strong English communication skills and experience in client communication, lead generation, and appointment setting. I’m confident on the phone, quick to learn, and committed to providing an excellent client experience. I’m organized, reliable, and comfortable working independently while following proven systems and scripts. I’m eager to grow with your company and would be happy to record a Loom video to introduce myself. Thank you for your time—I look forward to hearing from you. Best regards
$3 USD in 40 days
0.0
0.0

Hi, I am excited to submit my proposal for your Client Onboarding Specialist role. With over 7 years of hands-on experience at AT&T across customer service, live support, technical troubleshooting, and account management, I excel at guiding clients through phone onboarding workflows and managing fast-paced digital communications. I am fully set up to work remotely, coachable, and eager to grow alongside your fast-moving company. I would love to connect for a quick interview to discuss how I can deliver seamless onboarding experiences for your new clients! Best regards, Aime
$5 USD in 40 days
0.0
0.0

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