Customer Service and Virtual Assistant Needed

@hamzanauman955

Hi, I have experience with e-commerce customer support, order management, Shopify, CRM/ticket handling, reporting, data entry, and day-to-day virtual assistance. I’m comfortable handling shipping updates, returns, complaints, order fulfillment, and maintaining a professional brand tone while keeping records and reports accurate. I’m organized, reliable, and comfortable working in fast-paced environments with minimal supervision. I can also prepare a Loom introduction covering my experience, skills, and why I’m interested in joining Nuamōre for a long-term role. Looking forward to hearing from you.

@TaiPurity

Hello Dear Client, My name is Lorine Tai, a dedicated customer service professional with significant e-commerce experience. Not only do I possess the necessary customer service skills that will make your brand shine, but I am also facile with Gorgias and Shopify major platforms you require for this position. Working on prompt resolution of queries, handling logistics, maintaining a consistent brand tone are all things I've done in my previous roles and what makes me a great fit to handle your customer service needs. Being result-driven, self-motivated, and detail-oriented has been vital to my success all through. It's crucial given that this is a growth position looking for long-term stability with dynamic team players who are willing to learn. I am available to start immediately and can work upto 60hours a week. Kindly send me a message for further discussion. Regards, Lorine P Tai

@Tanmoy236

Hey! I specialize in e-commerce customer support and virtual assistance with 9+ years helping brands deliver smooth, premium customer experiences. Here’s how I can help: • Manage Gorgias tickets with fast, thoughtful customer responses • Handle Shopify orders, returns, shipping, and logistics updates • Fulfill orders accurately through ERP and online platforms • Create clear daily, weekly, and monthly reports with AI Could you clarify which ERP platform you currently use alongside Shopify and Gorgias?

@bpo0995

I have got a great experience selling fresh flowers online to Canadian and US customers. I was handling everything from order taking to processing, fulfillment, tracking and handling complaints. Other than that I was assisting with dispute management, vendor management, B2B relationships, marketing and website management. Flowers are a perishable product so they used to get wilted in summers and frozen in winters. I had to deal with many unhappy customers but after resolving their complaints and delivering excellent customer service, they get converted to repeat customers. I love communicating with people and assisting them with any of their challenges. I am excited to learn more about what you are looking to accomplish and whether we are a good fit. Please send me a message if interested in having a quick chat. Best Nasir

@NIKITALILA

Hello There, We would be interested in supporting Nuamōre with customer service and day-to-day virtual assistance. Our team can assist with Responding to customer emails and chats professionally, Handling order updates, shipping queries, returns, and general support, Shopify-based order and customer management, Manual order fulfilment through ERP/online platforms, Preparing daily, weekly, and monthly reports, Administrative and operational support, Maintaining accurate records and following established workflows. Our working hours are 9:30 AM to 6:00 PM IST, Monday to Saturday. Please note that making and receiving phone calls is not included in our service scope. We typically work on an hourly basis and are interested in a stable, long-term engagement. Hit me up and we can talk in detail Regards, Nikita and her team at Affiliazion (D)

@TeraByte26

Hi abdelnuamore, I will handle email/chat inquiries, manage Gorgias tickets, process orders in your ERP, and deliver daily, weekly and monthly AI‑generated reports. I can start immediately at $6.50/hr, replying to tickets within 2 hours. Shall I share a quick sample report? Thanks, Alex Waiting for your response in chat! Best Regards.

@WebChapters

Hi, I hope you are doing well! I'd love to support Nuamōre as your Customer Service and Virtual Assistant. I understand how important it is to represent a premium brand with warmth, consistency, and attention to detail. Here is how I can help: Gorgias inbox management with proper tagging, prioritizing, and escalation. Order fulfillment via Shopify and clear, on-brand customer communication. Daily, weekly, and monthly reporting using AI tools. A few questions to better understand your needs: 1. What is your current average daily ticket volume, and are there peak periods I should prepare for? 2. Do you have existing response templates or brand tone guidelines, or would you like me to help build those? 3. Are there specific logistics partners or fulfillment workflows I should get familiar with from day one? I am detail-oriented, self-managed, and genuinely enjoy creating smooth customer experiences that reflect well on the brand. Looking forward to connecting! Azeem Amin

@vashishtrupinder

I have 8+ years of experience in web development and am familiar with modern web technologies, frameworks like Shopify and other tools. This role is about being the first point of contact for customers and supporting daily operations. I can handle email and chat inquiries in Gorgias, manage tickets, and process order updates, returns, and shipping questions with a calm, solution-first approach. I understand logistics at a high level and am comfortable fulfilling orders manually using an ERP platform. I can also create clear daily, weekly, and monthly reports using AI tools. I will keep your premium brand tone in every interaction and take ownership of tasks without needing micromanagement. I can start right away.

@waqaswebmaster

I can support Nuamōre with professional customer service and daily virtual assistant tasks. I have experience handling Shopify orders, customer inquiries, shipping updates, returns, complaints, data entry, logistics coordination, and organized reporting. I am comfortable working with Gorgias, maintaining a premium brand tone, fulfilling orders manually, and using AI tools to prepare accurate daily, weekly, and monthly reports. I am detail-oriented, reliable, and interested in a stable long-term position. I can also provide a Loom video explaining my experience, skills, and suitability for this role.

@LolaAsh876

Hello, As a highly experienced Executive Virtual Assistant who is well-versed and seasoned in the administrative department I am readily available to work. Being fluent in English and proficient in Microsoft Office I pride myself on providing exceptional customer service with a flexible schedule. I am available 24/7 and committed to going the extra mile to complete tasks accurately and courteously. Why choose me? • Creative • Bubbly • Efficient • Accurate • Extra-fast delivery • Quality assured • Time-saving • Low rates • Complete data security • On-time delivery I am confident that my skills and dedication will be a valuable asset to your team. I am eager to discuss how I can contribute to your project and help you achieve your goals. Please send me a message so we can further discuss your needs. Looking forward to collaborating with you! Best regards, Lorré Ashleigh

@safdarr55

Greetings, I see you’re looking for someone who can combine excellent e-commerce customer service with reliable day-to-day administrative support while representing a premium brand with warmth and professionalism. I can definitely help with that! I understand the importance of maintaining a consistent brand voice when handling customer emails and chats. I can manage inquiries, order updates, shipping questions, returns, and complaints calmly and efficiently while keeping Gorgias tickets properly tagged, prioritized, and escalated when needed. I’m also comfortable supporting the operational side of an e-commerce business, including manual order fulfillment, Shopify workflows, logistics-related tasks, and preparing daily, weekly, and monthly reports using AI tools. My approach is detail-oriented and proactive, with a focus on taking ownership rather than requiring constant supervision. I’m interested in a stable, long-term opportunity where I can learn your processes, grow with the team, and contribute consistently in a fast-paced environment. I’d be happy to provide the requested Loom video and discuss how I can support Nuamōre’s customer experience and operations. Best regards, Muhammad Safdar

@pvsysgroupinc

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@ShahidSolutions

I can setup your Gorgias and Shopify customer support workflow, order fulfillment, logistics assistance, and AI-powered reporting. Ready to start immediately. we can discuss more detail in chat.

@lour0925

Hi, I’m interested in joining your team as a Customer Service & Virtual Assistant. I have experience supporting e-commerce operations, customer communication, Shopify, order processing, data management, and administrative tasks. I’m comfortable handling customer inquiries professionally, managing orders and shipping concerns, organizing data, and creating daily, weekly, and monthly reports. I’m also familiar with working in fast-paced environments and using AI tools to improve efficiency while maintaining accuracy. I understand that Gorgias experience is a must, and I’m confident in learning and working within your ticketing workflow while maintaining a warm, premium customer-service tone. I’m looking for a stable, long-term opportunity where I can contribute, learn, and grow with the team. I’m also happy to provide a Loom video introducing myself, my experience, and why I’m a good fit for the role. Thank you for considering my application. I’d love the opportunity to work with Nuamōre.

@Ajennn

Hi, I’m interested in joining Nuamōre as a Customer Service & Virtual Assistant. I believe my experience in e-commerce customer service, order fulfillment, and logistics fits well with what you’re looking for. In my current role, I handle customer orders from processing to delivery, respond to client inquiries, coordinate with our warehouse and couriers, track shipments, prepare shipping documents, and resolve delivery issues. I also use Shopify, Excel, and Google Sheets regularly. I’m familiar with Gorgias for managing customer conversations and tickets, and I understand the importance of responding quickly while keeping communication professional and helpful. I also have hands-on logistics experience, including remotely accessing our warehouse computer through TeamViewer to prepare and print shipping labels. For the VA side, I’m comfortable with manual order fulfillment, maintaining accurate records, creating reports, and using AI tools to make reporting and admin work more efficient. I’ve also worked with European clients and represented my company at ISM Cologne 2026, giving me experience communicating professionally with international customers and businesses. I’m looking for a stable, long-term position where I can take ownership, learn, and grow with the team. I’d be happy to send a personal Loom video introducing myself and sharing more about my experience. Best, Jenelyn

@nabeeli18

Greetings I understand you're seeking a dedicated Customer Service and Virtual Assistant who can enhance your premium brand experience. I have successfully completed similar roles in the past. I recognize the importance of providing exceptional customer support while managing operational tasks efficiently. My approach would ensure that every interaction reflects your brand's values and fosters customer loyalty. I will prioritize clarity and warmth in communications, manage Gorgias tickets effectively, and streamline your order fulfillment process. I bring extensive experience in customer service for e-commerce brands, hands-on knowledge of Gorgias, and a solid understanding of logistics. My ability to create detailed reports using AI tools will further support your operational needs. I would love to chat about your project and suggest a follow-up discussion to explore how I can contribute to your team's success. Regards, Nabeel Ismail

@BaileyG07

Hi there! I understand that Nuamōre values both exceptional customer service and meticulous attention to detail, and I'm excited to contribute to your team. My experience in e-commerce customer service, particularly using Gorgias and Shopify, aligns perfectly with your needs. I thrive in fast-paced environments and have a proven track record of managing customer inquiries with warmth and professionalism. I approach challenges with a solutions-first mindset, ensuring every interaction reflects your premium brand tone. Additionally, I’m comfortable handling logistics and can efficiently create reports using AI tools to streamline operations. You can expect clear communication and reliability from me, along with a commitment to maintaining your brand's high standards. I can get started immediately and would love to discuss how I can support your growing team. Would you like to set up a time to chat?

@alluankit01

Hi, I can support Nuamōre as a Customer Service and Virtual Assistant, helping with customer replies, Gorgias ticket handling, Shopify order support, manual order fulfillment, and daily/weekly/monthly reporting. My approach will be to learn your brand tone first, then handle each customer message with warmth, clarity, and a solutions-first mindset while keeping tickets organized and escalations clean. I can help with: * Email and chat support * Gorgias ticket tagging and prioritization * Shopify order updates * Shipping, returns and complaint handling * Manual order fulfillment * Logistics follow-up * Daily, weekly and monthly reports * AI-assisted reporting * Admin and VA support I’m comfortable working in a fast-paced e-commerce environment, following SOPs, maintaining a premium customer tone, and keeping operations organized without needing micromanagement. Deliverables: * Timely customer responses * Clean ticket management * Accurate order updates * Escalation notes where needed * Fulfillment support * Regular reports * Clear daily communication I can provide a Loom video introducing my experience, skills, and why I’m applying for this role. Best regards Ankit

@morne01

?IF YOU'RE NOT HAPPY, YOU DON'T PAY.? Recently, I helped a small e-commerce brand enhance their customer service experience while streamlining their operational tasks. I can help you achieve a seamless customer interaction and efficient administrative support for Nuamōre. Your emphasis on warmth, professionalism, and attention to detail resonates with my approach. I understand the importance of maintaining a premium brand tone while handling inquiries, updates, and reports. I bring extensive experience in customer service for e-commerce, and I'm well-versed in Gorgias and Shopify. We have 35+ 5-star reviews on similar projects on other platforms, but are new to Freelancer! I look forward to contributing to your team's growth and success. Regards, MORNE.