
Closed
Posted
JOB DESCRIPTION - Receive and handle inquiries, provide information related to policies, services, and products to customers via email. - Support in resolving customer complaints, propose suitable solutions or alternatives within the allowed timeframe; ensure issues are followed up and resolved completely. - Perform other tasks as assigned and guided by the Team Leader. REQUIREMENTS - Basic English reading comprehension (documents, emails, etc.). - Proficient in using Excel, Google Sheets, and other tools to track order data. - Experience in Customer Service, Fulfillment POD, Dropshipping, or related fields. - Minimum 2 hours per day, starting from 11:00 PM (23:00). BENEFITS - 5$ - 7$/hour
Project ID: 40203463
106 proposals
Remote project
Active 13 days ago
Set your budget and timeframe
Get paid for your work
Outline your proposal
It's free to sign up and bid on jobs
106 freelancers are bidding on average $5 USD/hour for this job

With over 10 years of experience as a Virtual Assistant, Project Manager, and Digital Marketing Consultant, I am well-versed with the skills and strategies needed to excel in a customer service role like this one. I have a proven track record of delivering reliable, accurate, and results-driven assistance tailored to client's specific goals - which is exactly what your company requires. My proficient skills in using Excel, Google Sheets, and other data-tracking tools will help me efficiently manage order data to ensure smooth operations. Additionally, my excellent English reading comprehension makes me adept at handling customer inquiries via email effectively and providing suitable solutions within the allowed timeframe. My educational background in HR & Marketing along with hands-on experience in Customer Service reiterates my understanding of the importance of efficient problem solving and customer retention. I bring more than just technical expertise to the table; my dedication to long-term collaboration and helping businesses grow will not only meet your requirements for this project but exceed them. Hiring me means gaining a highly organized, detail-oriented professional who thrives in constantly transforming work environments. Consider this my formal application as I assure you of my availability 10 hours a day, 7 days a week - committed to making your customers satisfied every hour I'm on the clock.
$5 USD in 40 days
5.7
5.7

As an experienced freelancer in Customer Service and Data Entry, I believe I possess the desired skillset to excel at the requirements of your position. With a broad range of proficiency in tools such as Excel and Google Sheets, I can ensure smooth and efficient data tracking and management, key attributes in resolving customer complaints effectively. My command over MS Excel especially will enable me to handle even the most complex order data with utmost ease. I understand that customer satisfaction is sacred for any business, even more so in your line of work. This understanding pushes me to provide prompt, accurate solutions while maintaining diligent follow-ups to ensure all issues are resolved completely for maximum customer delight. My ability to communicate well in English via email and phone will further ensure no aspect of customer inquiry is left unaddressed. Crucially, my past experience in similar fields like fulfillment POD and dropshipping has instilled in me a keen attention to detail and a relentless focus on delivering quality work within stipulated timeframes. Give me the opportunity and I'll prove beyond doubt why I am the best fit for this role!
$4 USD in 40 days
5.3
5.3

Hi there! I’m Ahsan, a dedicated and detail-oriented Virtual Assistant with expertise in administrative support, social media management, email handling, customer service, etc. My goal is to help businesses and entrepreneurs stay organized, efficient, and focused on growth while I handle the day-to-day tasks behind the scenes. With [5] years of experience, I specialize in: ✅ Managing emails and calendars ? ✅ Handling customer support & inquiries ? ✅ Social media management & content creation ? ✅ Data entry, research, and document preparation ? ✅ Booking appointments & travel arrangements ✈️ I’m passionate about delivering top-notch support, ensuring smooth operations, and allowing my clients to save time and focus on what matters most. If you need a reliable helping hand, let’s connect! Let’s discuss how I can assist you!
$2 USD in 40 days
5.1
5.1

Hello there, I have done similar work earlier for my many client's with 100% satisfaction, INBOX ME FOR DETAILS, I can start your project right now with 100% accuracy and within time deadlines. I am happy to provide you a sample work. Please let me know. Thank you.
$4 USD in 40 days
5.2
5.2

Hello, I would love to apply for this role. I can handle customer inquiries via email, provide clear information about products and policies, and help resolve complaints professionally within the required timeframe. I have experience using Excel and Google Sheets to track orders and manage data accurately. I am comfortable with customer service, order processing, and daily admin tasks. I can commit to working at least 2 hours per day starting from 11:00 PM and follow instructions from the team leader carefully. I am reliable, detail-oriented, and quick to learn new systems. I’m ready to start and support your team. Thank you for your time and consideration.
$7 USD in 40 days
5.1
5.1

Hi there, I’m excited about the opportunity to assist with your customer service needs. With my extensive experience in customer support and proficiency in tools like Excel and Google Sheets, I can efficiently manage inquiries and resolve issues swiftly. I am available for minimum two hours daily, starting at 11:00 PM, ensuring timely responses. I’m looking forward to collaborating with you to enhance your service quality and customer satisfaction. Best regards,
$10 USD in 75 days
4.1
4.1

Hi, We went through your project description and it seems like our team is a great fit for this job. We are an expert team which have many years of experience on Data Processing, Data Entry, Excel, Virtual Assistant, Order Processing, Customer Service, Email Handling, Google Sheets Lets connect in chat so that We discuss further. Regards
$5 USD in 40 days
4.2
4.2

Dear Hiring Manager from Vietnam, I have 2+ years of hands-on experience with the tasks mentioned in your job post. I’d love to help and make sure customers have a great experience. I’m available to start immediately. I’d be happy to discuss this further. Best, Michelle
$5 USD in 40 days
4.1
4.1

Hello Hiring Manager, I’m excited to apply for this position because it aligns perfectly with my experience in customer service and remote work. I have hands-on experience handling customer inquiries via email, providing clear information about services and products, and resolving complaints in a timely and professional manner. I’m comfortable following guidelines, proposing suitable solutions, and ensuring issues are fully resolved and properly followed up. I’m proficient in Excel and Google Sheets for tracking orders and processing data, and I’m detail-oriented when it comes to data entry and order management. Having worked remotely before, I’m reliable, organized, and able to work independently during late hours, including the 11:00 PM start time to 3.00am. I’m eager to support your team, contribute positively, and deliver excellent customer service consistently. Best regards, Joyce G.
$6 USD in 40 days
4.0
4.0

Hi. I'd love to help you focus on other businesses by making sure issues are handled professionally and your customers are happy. I will aim at increasing client engagement and maintaining your company's reputation. I have experience in Shopify order tracking and fulfillment, sending invoices and refunds, customer support via email, messenger and WhatsApp. Kindly contact me so we can further discuss this role. Mercy
$5 USD in 40 days
4.2
4.2

Hello. My name is Roxana and im from Romania. I have a bachelor and a master degree in English and over 14 years experience in customer support. I worked in call center, handled inbound/outbound calls, worked with excel, google docs and emails/CRM. I would like to help you with your project. Looking forward to hear from you. Thank you, kind regards!
$5 USD in 40 days
3.6
3.6

★★★ TOP 1% IN FREE LANCER WORLD ★★★★★★ I can do typing in pdf properly 100 % accuracy you will get and also whole life i will take care of this kind of your work Regards, ★★★CMD★★★ ★★★PVSYS GROUP (INDIA)★★★ ★★★IF YOU THINK THEN I CAN★★★
$2 USD in 40 days
3.4
3.4

Hi, I’m interested in the Customer Support role and would love to be considered for this opportunity. I have experience handling customer inquiries via email, providing clear and accurate information about services and orders, and supporting issue resolution in a timely and professional manner. I’m comfortable working with Excel and Google Sheets to track order data, update records, and maintain organized logs. I also have prior experience in customer service-related tasks, including order follow-ups and handling customer concerns with a focus on customer satisfaction. My English reading and writing skills are strong enough for daily communication, and I’m available to work a minimum of 2 hours per day starting from 11:00 PM as required. I’m reliable, detail-oriented, and committed to delivering quality support. Looking forward to the opportunity to contribute to your team.
$7 USD in 40 days
2.0
2.0

Hello, I am writing to apply for the Customer Support position. I have experience handling customer inquiries via email, resolving complaints, and providing accurate information about products, services, and policies in a timely manner. I am proficient in using Excel and Google Sheets to track order data and have hands-on experience in customer service, fulfillment, POD, and dropshipping-related tasks. I am comfortable working with basic English documents and emails and can follow instructions closely from the Team Leader. I am available to work a minimum of 2 hours per day starting at 11:00 PM and am eager to contribute to your team. Thank you for your time and consideration. Best regards, Christine
$5 USD in 40 days
1.9
1.9

As an experienced and detail-oriented freelancer, I believe I have the skills and capabilities to excel in the part-time Customer Service position you are offering. Firstly, I am fluent in English and possess strong reading comprehension skills, which are essential for handling customer inquiries via email. Additionally, my proficient use of Excel and Google Sheets will enable me to effectively track order data and provide you with comprehensive reports as needed. Moreover, my previous experiences in Customer Service-related fields have equipped me with the ability to not only resolve customer complaints but also propose suitable solutions within the allowed timeframe. Through effective communication and empathetic problem-solving, I have maintained a high level of customer satisfaction throughout my career. Most importantly, I understand the significance of punctuality and professionalism in this role and assure you that I can consistently dedicate at least two hours a day starting from 11:00 PM (23:00). My hourly rates ranging from $5 to $7 ensures that you receive top-notch service without any compromise on quality. Let me leverage my skills and experience to take your customer service to new heights. Let's get started!
$3 USD in 40 days
1.5
1.5

Hi there, Saw your post for the customer support role. I’m actually looking for a night shift exactly like this. I’ve handled POD and Dropshipping stores before, so I know how crucial it is to track orders and fix complaints before they turn into bad reviews. I’m very comfortable with Google Sheets and Excel. I can manage the data entry part and handle email inquiries without any issues. My English is decent enough to read through documents and reply to customers clearly. I’m available from 11 PM daily and can start immediately. I don't need much training on the basics of fulfillment or tracking. Just show me your specific flow, and I’ll take it from there. Let me know if we can chat. I’m ready to help your team. Best, Om Kumar Singh
$6 USD in 40 days
1.5
1.5

I’m interested in this customer support role and have experience handling customer inquiries, resolving complaints, and ensuring timely follow-ups via email. I’m comfortable using Excel and Google Sheets to track orders and maintain accurate records. I have a good command of written English and can work a minimum of 2 hours daily starting from 11:00 PM. I’m reliable, detail-oriented, and ready to start immediately
$4 USD in 40 days
0.0
0.0

Hello! I’m applying for this position and would be happy to support your team. I am a college student with previous work experience at Jollibee, where I handled customer concerns in a fast-paced, service-oriented environment. My role required answering customer inquiries, explaining products and policies, and assisting in resolving complaints in a calm and professional manner. From my previous work, I learned how to communicate clearly, listen to customer concerns, and provide appropriate solutions while following company guidelines. I also developed patience, attention to detail, and the ability to stay organized—skills that are important when handling customer inquiries through email and ensuring proper follow-ups. Balancing my studies and work helped me become responsible with my time and reliable with assigned tasks. I am comfortable taking instructions from a Team Leader and adapting quickly to new responsibilities. I am eager to apply my customer service experience and strong work ethic to help provide quality support and ensure customer concerns are handled efficiently and professionally. Thank you for your consideration. I look forward to the opportunity to contribute to your team. Best regards, Kieth Anthony Dimasacat
$5 USD in 40 days
0.0
0.0

Hello, I am very interested in this Customer Support position. I have hands-on experience working with Sundial Home, where I handled customer inquiries through email, assisted with order tracking, managed replacement and shipping concerns, and resolved customer complaints while ensuring customer satisfaction. I regularly used Excel and Google Sheets to monitor order status, track fulfillment, and maintain accurate records. My role also required coordinating with logistics teams and ensuring timely follow-ups until each issue was fully resolved. I have strong English reading and writing skills, which help me communicate clearly with customers and understand policies and product information. I also have experience working with POD and fulfillment-related processes. I am reliable, detail-oriented, and available to work a minimum of 2 hours daily starting from 11:00 PM. Thank you for your consideration.
$2 USD in 40 days
0.0
0.0

Hello, I’m Ankur, a freelance developer with a dedicated team of professionals. I read all your requirements for website and I assure you that I will provide high-quality work at the proper time. Additionally, we also provide you 3 months of support from our side. As a Full Stack Developer, I specialize in Web and App Development, boasting a portfolio of stunning projects with top-notch UI/UX design. My expertise spans Flutter (for both Android and iOS), PHP, and WordPress, and I bring over 7 years of experience to the table. Whether it’s websites, applications, or e-commerce platforms, I’ve got you covered. But I’m not limited to just coding. My skill set extends to graphic design and logo creation, offering you a one-stop solution for all your project needs. With a track record of over 500 completed projects, I am committed to delivering nothing short of excellence. My ultimate goal is your complete satisfaction. Thank you for considering me for your project. I’m ready to transform your vision into a reality that stands out in today’s competitive landscape. Best Regards, Ankur Hardiya
$5 USD in 40 days
0.0
0.0

Ho Chi Minh City, Vietnam
Member since Feb 4, 2026
$250-750 USD
₹12500-37500 INR
₹1500-12500 INR
$250-750 USD
₹750-1250 INR / hour
$2-8 USD / hour
$250-750 USD
₹600-1500 INR
$30-250 USD
$8-15 CAD / hour
£10-20 GBP
$15-25 USD / hour
$30-250 USD
$8-15 USD / hour
£2-5 GBP / hour
$2-8 USD / hour
$30-250 USD
₹100-400 INR / hour
₹12500-37500 INR
$250-750 AUD