Fermé

Customer Service Executive! Asians Preferred**

Hi,

We need a Customer Service Assistant for our e-commerce business. Fluency in English is a must. Experience in customer service is a must.

We are looking for a young, smart, thorough and reliable person with strong organizational skills and a Tech savvy and with determination to achieve.

This person must work in Asia timezone (UTC +9). Must be available min 3-4 hours per day.

The initial main tasks are:

- Customer Service: Communicating by E-mails and Facebook, manage request for replacement and refunds

- Maintain Social Media and moderate comments (FB and Instagram)

- Communicate with suppliers (via Wechat - Chinese speaking is a plus)

- Other assisting tasks will be added as the work progresses

More responsibilities and managerial tasks will be asked as we observe the skills of the applicants.

MUST:

- Must be internet and be tech savvy

- Must have excellent writing skills in English and grammar

- Must have good command of Microsoft office (word and excel), Gmail

- Must have fast internet connection

- Must be thorough and pay attention to details

- Must have great organizational skills

PERSONALITY

- Must be willing to achieve, eager to learn and proactive

- Must be able to take initiative

- Be Trustworthy

Work will be spread from Monday to Sunday, a few hours per day. We will start with a work on hourly basis. If the applicant is proven to be good, we will extend the hours.

Hourly Pay: 4 - 8 $ (based on your experience)

Thanks,

Regards,

Compétences : Service client, Service Clientèle, Gestion d'e-mails, Assistant Virtuel, Zendesk

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Concernant l'employeur :
( 16 commentaires ) Jaffna, Sri Lanka

Nº du projet : #20807843

34 freelance font une offre moyenne de $5/heure pour ce travail

leonardoan

Hi I am a native Chinese with excellent English skills who may fit your job requirements. I have rich customer service experience as well. Please drop a message so we can discuss more.

$7 USD / heure
(16 Commentaires)
4.9
TetraKnight

你好, My English name is Zachary, I am the founder of [login to view URL], I have sourced many products from China and familiar with every process of cross-border business. I'm also proficient in Linux, Plus

$8 USD / heure
(4 Commentaires)
4.4
simaverma316

hi, my name is seema dhaka and i am interested in the profile and have experience as virtual assistant with USA real estate company for 2 years. i have 6 yrs of experience in international call center. i have experi Plus

$5 USD / heure
(2 Commentaires)
1.8
gmshaheen20

I deal with data entry, data processing, data mining, copy typing, Research Writing, Copy Typing, Editing, PDF, Word, excel, Photoshop spread data, power-point among many more. I have worked in different institutions Plus

$5 USD / heure
(0 Commentaires)
0.0
RimTag

Hello, I’m a 4th year medical student. I’m punctual and a fast learner. I have diverse experience not only in the medical field but also as a web editor, personal assistant, medical transcriptionist, and recently a cus Plus

$7 USD / heure
(0 Commentaires)
0.0
nimulislam

Hello Sir, I am graduate from Computer Science & Engineering. I have excellent working experience of 5 years with freelancing project on Data entry, Virtual assistant, Email handling, Customer support, Data Processing, Plus

$2 USD / heure
(1 Évaluation)
0.0
JuvanG

Hi, Good day! I'm Juvan from the Philippines with Customer support and team leader experience for more than 10 years. 8 years on a BPO company and also worked remotely with an e-commerce platform as a VA and Customer s Plus

$6 USD / heure
(0 Commentaires)
0.0
CamiloR86

Im open to the job i have cisco ccna cyberops certifications and CompTIA ‘s A+ and Network + i am also English certified B2 with IELTS with brotish council

$5 USD / heure
(0 Commentaires)
0.0
antchiegarcia23

Hello, I can definitely help you with this project. I have 5 years experience in BPO as a front line customer care and a team leader for card services in financial accounts that handles multiple line of business such a Plus

$5 USD / heure
(0 Commentaires)
0.0
naidu92

Hi, I have reviewed your project description, I have experience as Technical support associate and resolved complex issues over the chat and on phone . I have experience handling various tasks related to customer ser Plus

$5 USD / heure
(0 Commentaires)
0.0
claudinemarte

To Whom It May Concern, This application is in regards to my interest in applying for the Virtual Admin / Customer Service & Technical Support position or Digital Marketing Specialist recently posted through Freelanc Plus

$8 USD / heure
(0 Commentaires)
0.0
fshukri09

With 8 years of proven experience providing customer service for several different companies, I am confident I will make an immediate contribution to your team. I have demonstrated the ability to effectively handle s Plus

$5 USD / heure
(0 Commentaires)
0.0
avall1

Hello there, My name is Alex and I've been working in a call center industry almost 3 years now. I'm interested and wanted to be part of your company. Rest assured that I'll give the best that I can to provide excell Plus

$5 USD / heure
(0 Commentaires)
0.0
concjames

I am a native speaker in Chinese, who is based in Hong Kong. Therefore, Chinese is not a problem for me. I am strong in written and read in Chinese, including traditional and simplified Chinese. From my review and exp Plus

$5 USD / heure
(0 Commentaires)
0.0
$3 USD / heure
(0 Commentaires)
0.0
sahasarya

Hi, what is your ecommerce business about? I have 2+ years of experience in working at an ecommerce store that sells custom PCs and PC components.

$4 USD / heure
(0 Commentaires)
0.0
tonyswamy25

With reference to your advertisement for Customer Service Assistant, I wish to apply for this position. I possess excellent skills in handling Customer Complaints (Voice,Chat,Emails) and providing end to end solution Plus

$8 USD / heure
(0 Commentaires)
0.0
mariamtaskeen0

Hello! I have read your proposal and all the terms and conditions of the job. I have worked with several companies as an assistant and im am very responsible, trained worker. My typing speed is very good and i am stric Plus

$5 USD / heure
(0 Commentaires)
0.0
sidharthgtm

I believe in quality work and passionate to meet the given timelines. So two things are for sure... 1. You will get quality work. 2. Deliverables will be on time.

$7 USD / heure
(0 Commentaires)
0.0
$8 USD / heure
(0 Commentaires)
0.0