We need a Customer Service Assistant for our e-commerce business. Fluency in English is a must. Experience in customer service is a must.
We are looking for a young, smart, thorough and reliable person with strong organizational skills and a Tech savvy and with determination to achieve.
This person must work in Asia timezone (UTC +9). Must be available min 3-4 hours per day.
The initial main tasks are:
- Customer Service: Communicating by E-mails and Facebook, manage request for replacement and refunds
- Maintain Social Media and moderate comments (FB and Instagram)
- Communicate with suppliers (via Wechat - Chinese speaking is a plus)
- Other assisting tasks will be added as the work progresses
More responsibilities and managerial tasks will be asked as we observe the skills of the applicants.
- Must be internet and be tech savvy
- Must have excellent writing skills in English and grammar
- Must have good command of Microsoft office (word and excel), Gmail
- Must have fast internet connection
- Must be thorough and pay attention to details
- Must have great organizational skills
- Must be willing to achieve, eager to learn and proactive
- Must be able to take initiative
- Be Trustworthy
Work will be spread from Monday to Sunday, a few hours per day. We will start with a work on hourly basis. If the applicant is proven to be good, we will extend the hours.
Hourly Pay: 4 - 8 $ (based on your experience)
34 freelance font une offre moyenne de $5/heure pour ce travail
Hi I am a native Chinese with excellent English skills who may fit your job requirements. I have rich customer service experience as well. Please drop a message so we can discuss more.
Im open to the job i have cisco ccna cyberops certifications and CompTIA ‘s A+ and Network + i am also English certified B2 with IELTS with brotish council
I believe in quality work and passionate to meet the given timelines. So two things are for sure... 1. You will get quality work. 2. Deliverables will be on time.