Customer Service Assistant for e-commerce business (Customer Service, Communication with Suppliers, Shopify, Dropified)

Fermé Publié le il y a 4 ans Paiement à la livraison
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Hi,

We need a Customer Service Assistant for our e-commerce business. Fluency in English is a must. Experience in customer service is a must.

We are looking for a young, smart, thorough and reliable person with strong organizational skills and a university master's degree who is Tech savvy and with determination to achieve.

This person must work in Asia timezone (UTC +9). Must be available min 3-4 hours per day.

The initial main tasks are:

- Customer Service: Communicating by E-mails and Facebook, manage request for replacement and refunds

- Customize description on e-commerce platform - Shopify (HTML knowledge required)

- Manage E-commerce platform (Shopify)

- Maintain Social Media and moderate comments (FB and Instagram)

- Write product description

- Communicate with suppliers (via Wechat - Chinese speaking is a plus)

- Other assisting tasks will be added as the work progresses

More responsibilities and managerial tasks will be asked as we observe the skills of the applicants.

MUST:

- Must be internet and be tech savvy

- Must have a Master's degree in a relevant field (Computer Science, Business, Marketing...)

- Must have a minimum of 2-3 years of work experience

- Must have excellent writing skills in English and grammar

- Must have good command of Microsoft office (word and excel), Gmail

- Must have fast internet connection

- Must be thorough and pay attention to details

- Must have great organizational skills

- Must have experience with Shopify and Dropified

GOOD TO HAVE:

- Knowledge in image or video editing is a plus

- Knowledge of shopify, dropified and aliexpress is a plus

- Good copywriting skills and marketing experience

- Photoshop or Illustrator skills

- Experience in project management

- Speak Chinese

PERSONALITY

- Must be willing to achieve, eager to learn and proactive

- Must be able to take initiative

- Be Trustworthy

Work will be spread from Monday to Saturday, a few hours per day. We will start with a work on hourly basis. If the applicant is proven to be good, we will hire full-time.

Thanks,

Regards,

Service client Traitement des Commandes Shopify Social Media Management Assistant Virtuel

Nº du projet : #20772466

À propos du projet

32 propositions Projet à distance Actif il y a 4 ans

32 freelances font une offre moyenne de 7 $/heure pour ce travail

jkaranm

Hi, I’m Janis and I’ve been here in freelancer since 2014 together with my team. I’m one of the preferred freelancers because of my good standing and good feedback from previous employers. I was asked by the freelancer Plus

$8 USD / heure
(45 Commentaires)
7.9
Bhawnakul9

Hello, I have gone through your job posting and become very much interested to work with you. I am an expert in this field. I have already completed several projects like this. For evidence you can see my profile. Pl Plus

$4 USD / heure
(110 Commentaires)
6.2
expertserv

Hello Sir, I am a professional Virtual Assistant, Customer Support, and eCommerce expert, having a good hand on Email Handling, Live Chat Support, Social Media Marketing, Data Entry, Web Research also in Product Rese Plus

$3 USD / heure
(49 Commentaires)
5.9
okechukwu1

Hello! I would like to be considered for the position of your Customer Service specialist. I have gone through your description and can see that you need someone who goes above and beyond just the Customer Service role Plus

$6 USD / heure
(6 Commentaires)
5.4
ekoomitsolution

Hi i have good experience in shopify and dropfiled and i can start working on this project right now .

$5 USD / heure
(10 Commentaires)
4.8
dhpd22

Hi there, Thanks for taking out the time to read my proposal. I understand that you are looking for a Virtual assistant for your day to day tasks and e-commerce. I would like to work with you on this project. Please Plus

$5 USD / heure
(4 Commentaires)
4.3
mohammadahmed96

Hi, I have reviewed all of your requirements. I am the best for your all services. My expertise is, social media and e-commerce websites management, customer service, HTML, Microsoft word, excel, powerpoint. You will Plus

$6 USD / heure
(2 Commentaires)
4.2
webdeveloper135

I believe my background and skills closely match your job requirements and I am confident I can make a positive contribution. I have over 5 years professional experience in an administrative capacity providing support Plus

$6 USD / heure
(13 Commentaires)
3.9
RavenSolutions

i am specialized in designing I am Good at Customer Service, Order Processing, Shopify, Social Media Management, Virtual Assistant David T. could you please inbox me more detail about this project

$50 USD / heure
(1 Évaluation)
2.4
irisabigailja

Good day! I read your post and I am most ready to start working on the tasks. I am a freelance virtual assistant with 10 years of experience in various online work including web research, data entry, filling out for Plus

$5 USD / heure
(1 Évaluation)
1.3
mnib1703

Basically the same job I had as a Virtual Assistant for the past year. So little training only is needed. -Very good english writing and speaking skills -Keen with details -Quick learner in any tools -Been a virtual a Plus

$5 USD / heure
(1 Évaluation)
1.0
moizashfaquerajp

Hi, This is Moiz Ashfaq from Pakistan having six years of experience in the field of apparels and social media marketing. I am a business graduate, major in apparel manufacturing and merchandising. I started my career Plus

$5 USD / heure
(1 Évaluation)
1.8
koukiDjbr

Greetings! I have a Masters degree in English language. With 2 years of experience working as a customer support representative and a virtual assistant with different American companies, I can assure you that I can be Plus

$2 USD / heure
(1 Évaluation)
0.6
dtechinfotech

Hello Sir/Madam I have read your post and checked all requirements carefully , we've good experience on web design/development and Mobile App, I Hope you are doing well, I'm good experience and professional web desi Plus

$7 USD / heure
(0 Commentaires)
0.0
kinfoitsolutions

Dear Hiring Manager, Hope you are doing great!! I have read your job post and your project is something I would love to work upon and explore my skills. I would like to know more about your project so please initiate Plus

$8 USD / heure
(0 Commentaires)
0.0
techlinesols6

Dear Prospect Hiring Manager. Thank you for giving me a chance to bid on your project. i am a serious bidder here and i have already worked on a similar project before and can deliver as u have mentioned "I can do th Plus

$5 USD / heure
(0 Commentaires)
0.0
neduarte

Hi, I have worked with Shopify for years now and already build, assisted and helped hundreds of merchants around the globe for their Shopify stores. I Specialize in empowering a diverse range of entrepreneurs around th Plus

$8 USD / heure
(0 Commentaires)
0.0
agnesnakitende1

I have the experience

$5 USD / heure
(0 Commentaires)
0.0
iMubishi

Hi, I have read your project description and it occurs to me that I might be the best candidate for this position as I have a relevant portfolio. Please have a look at my profile, so that we can discuss further detail Plus

$3 USD / heure
(0 Commentaires)
0.0
concjames

I am a native speaker in Chinese, who is based in Hong Kong. Therefore, Chinese is not a problem for me. I am strong in written and read in Chinese, including traditional and simplified Chinese. From my review and exp Plus

$5 USD / heure
(0 Commentaires)
0.0