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I need reliable, ongoing support to keep my courier company running smoothly each day. Your main focus will be three core areas, responding to customer inquiries, slotting collections and drop-offs into our calendar, and keeping all shipment records and invoices up to date. Expect to live inside Slack with me and the drivers; quick turnaround on messages there is essential. You’ll work comfortably with Microsoft Office for spreadsheets and basic docs, update client notes in our CRM, and move orders through our logistics management platform so drivers always have the latest route information. Deliverables I will review weekly: • Customer tickets closed and flagged issues escalated • Next-day delivery schedule confirmed in the system by 4 p.m. local time • Admin folder updated with signed PODs, invoices, and mileage logs If you’re organized, proactive, and already familiar with the tools above, I’d love to start with a short trial and grow the hours from there.
Project ID: 40423843
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Active 6 days ago
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55 freelancers are bidding on average $19 USD/hour for this job

Hi, I am interested and can start working immediately after bid acceptance. Please message me so we can discuss the details. Best Regards, Faisal
$15 USD in 40 days
8.6
8.6

Hello Dear Client, As a professional virtual assistant with vast experience un courier operation services i am perfect for thia position. I have excellent communication skills, very reliable and keen to details. I am able to ensure timely response and all pickups and deliveries are done on time and updated on the inventory. You are guaranteed quality work, reliability and 100% customer satisfaction. Kindly send me a message for further discussion. Regards, Purity
$15 USD in 40 days
8.3
8.3

Hi Sir, I can support your courier operations by handling customer communication, scheduling deliveries, and maintaining accurate shipment and invoice records in real time. I am comfortable working in Slack for fast coordination with drivers, updating CRM entries, and managing logistics data in Microsoft Office tools. I can ensure tickets are resolved promptly, schedules are updated before deadlines, and all PODs, invoices, and logs are properly organized. I am proactive, detail-oriented, and used to working in fast-paced admin environments where accuracy and quick response times are critical. Available for a trial immediately and open to long-term collaboration with increasing hours.
$20 USD in 40 days
6.5
6.5

Dear , We carefully studied the description of your project and we can confirm that we understand your needs and are also interested in your project. Our team has the necessary resources to start your project as soon as possible and complete it in a very short time. We are 25 years in this business and our technical specialists have strong experience in Project Management, Data Entry, CRM, Customer Service, Time Management, Microsoft Office, Email Handling, Administrative Support and other technologies relevant to your project. Please, review our profile https://www.freelancer.com/u/tangramua where you can find detailed information about our company, our portfolio, and the client's recent reviews. Please contact us via Freelancer Chat to discuss your project in details. Best regards, Sales department Tangram Canada Inc.
$25 USD in 5 days
6.1
6.1

Hi, I can help you manage your courier operations smoothly and efficiently. Let me be your virtual assistant. I have experience handling customer inquiries, scheduling collections and deliveries, and keeping shipment records and invoices organized and up to date. I’m highly responsive on Slack, detail-oriented with CRM updates, and comfortable using Microsoft Office and logistics platforms to keep everything running seamlessly. I work proactively to ensure schedules are confirmed on time, tickets are handled promptly, and all documentation is accurately maintained for your weekly reviews. I am reliable, organized, and quick to adapt, so feel free to reach out if you’d like to start a trial. Kind regards, Tosin
$20 USD in 40 days
5.8
5.8

Hello, With over 6 years of experience as a Virtual Assistant, I have a strong focus in providing ongoing support for your courier company, ensuring smooth daily operations. In this role: - I will respond to customer inquiries promptly, ensuring that all tickets are closed efficiently and any flagged issues are escalated as necessary. - I will confirm the next-day delivery schedule in the system by 4 p.m. local time and keep the admin folder updated with signed Proof of Delivery (POD) documents, invoices, and mileage logs to maintain accurate records. An advantage is my proficiency in Microsoft Office, CRM systems and logistics management platforms. Regards, Blessing
$15 USD in 40 days
5.8
5.8

Hi There, I’d be glad to support your courier operations and help keep the day-to-day workflow running smoothly. We have experience handling customer coordination, scheduling collections and deliveries, maintaining shipment records, updating CRMs, and managing admin tasks with strong attention to detail. We are comfortable working in Slack for quick communication with teams and drivers, along with Microsoft Office, spreadsheets, and routine document management. We can ensure delivery schedules are updated on time, PODs and invoices are organized properly, and escalations are handled promptly. Please note that making or receiving phone calls is not included as part of our service scope. We operate from 9:30 AM to 6:00 PM IST, Monday to Saturday. If this schedule aligns with your requirements, we are ready to get started. Hit me up and we can talk in detail Regards, Nikita and her team at Affiliazion (D)
$15 USD in 40 days
5.8
5.8

Hi, I am an experienced virtual assistant and customer service representative with administrative and communication skills. I have experience responding to customer inquiries professionally and promptly, managing calendars and appointments, and keeping records and invoices organized and up to date. I am reliable, and able to multitask efficiently in a fast-paced environment. Thank you for considering my application. I look forward to the opportunity to discuss how I can assist your business further. Regards, Shiela
$20 USD in 40 days
5.6
5.6

Hello! I can help with handling your courier operations by managing customer inquiries, scheduling collections and drop-offs efficiently, and keeping shipment records and invoices updated. I’m comfortable working with Microsoft Office, CRM updates, and logistics platforms, ensuring your team always has the latest info. I can support daily quick responses in Slack to keep everything running smoothly. What logistics platform and CRM software are you currently using? Thanks,
$15 USD in 40 days
5.2
5.2

Hey! We’re a team of 62 professionals specializing in operations support and logistics coordination with 9+ years of experience managing courier workflows, customer support, and daily dispatch systems. Here's how we can help: * Handle customer inquiries quickly via Slack and support channels * Schedule collections and deliveries with accurate calendar updates * Maintain shipment records, invoices, and POD documentation * Keep CRM and logistics systems updated with real-time changes Could you clarify which CRM and logistics platform you’re currently using, and whether support hours need to align with a specific time zone daily?
$20 USD in 40 days
5.4
5.4

Hi, I can manage your daily courier operations including customer support, scheduling deliveries, and updating shipment records. I’m experienced with Slack, Microsoft Office, CRM, and logistics systems, ensuring fast communication and accurate updates for drivers and admin tasks. I’ll make sure customer tickets, next-day schedules, and all PODs/invoices are updated on time and correctly. Ready for a short trial. Best Regards, Farah
$15 USD in 40 days
4.8
4.8

I’ve handled day-to-day ops for service businesses where speed and accuracy matter—this is exactly my zone. I can stay on top of Slack, keep your schedule tight, update CRM/logistics systems in real-time, and make sure nothing slips (PODs, invoices, routes—all clean and updated daily). Happy to start with a trial-I’ll make your operations feel lighter within the first week.
$20 USD in 40 days
4.2
4.2

Hi, I’m interested in providing ongoing support for your courier company. I’m highly organized and proactive, with experience handling customer inquiries, scheduling collections, and keeping shipment records and invoices up to date. I’m comfortable using Slack for quick communication, Microsoft Office for spreadsheets, and your logistics platform to ensure drivers have the latest route information. I’m confident I can keep everything running smoothly and would be happy to start with a trial period to grow the hours as needed. Best regards, Mercy
$15 USD in 40 days
4.3
4.3

Hello! As an experienced virtual assistant, I believe that my professional skills and extensive time management abilities truly align with your well-defined requirements. For over 10 years, I have successfully tackled various administrative challenges, offering precise and efficient support to numerous clients. Your courier operations virtual assistant position resonates with my passion for organizing daily activities and ensuring uninterrupted communication flow. My expertise with Microsoft Office, including spreadsheets, basic docs, and deep proficiency in data entry makes me confident in managing the demanding nature of slotting collections, tracking the shipments accurately, and keeping your logistic management platform up-to-date. Furthermore, I understand that confidentiality is vital when handling business data. You can rely on me to maintain strict confidentiality measures when managing client notes in your CRM, keeping invoices organized and updating admin folders with signed PODs as per your deliverables. With proven abilities in multitasking, adaptability, and dedication to producing high-quality work on time - I am eagerly looking forward to making a significant addition to your courier company's success!
$15 USD in 40 days
3.8
3.8

Warm greetings, I have carefully read your job description and I am interested in the opportunity. I bring over ten years of experience as a Virtual Assistant for U.S. and Canadian employers, along with strong customer support and admin experience. I have handled email communication, live chat support, data entry, calendar management, CRM updates, order tracking, invoicing, and day-to-day operational support. I am comfortable working with Slack, Microsoft Office, spreadsheets, CRM systems, and different online platforms. I also have experience working through Freelancer.com, Upwor*, and other remote work platforms, so I understand the importance of clear communication, reliability, and meeting deadlines. For your courier operations, I can help with: > Responding to customer inquiries > Updating delivery schedules and calendars > Coordinating with drivers through Slack > Updating shipment records and invoices > Organizing PODs, mileage logs, and admin files > Flagging urgent issues quickly > Keeping CRM and logistics platform records updated I am organized, detail-oriented, and comfortable working in a fast-moving support role. I would be happy to start with a short trial and grow the hours if it is a good fit. Available to start immediately. Best regards, Mahbub
$15 USD in 40 days
3.9
3.9

My name is Arti and I am your one-stop solution for all your project needs. While my current portfolio may primarily focus on website development, don't let it limit you from seeing my true potential. I offer a wide range of skills from effective data entry to managing CRM systems with utmost efficiency, ensuring smooth operations every step of the way. Being a virtual assistant with expertise in platforms like Zoho, an analytical mind to interpret spreadsheets and documents is second nature to me. I am accustomed to working in fast-paced environments, ensuring quick turnaround on messages and resolving customer inquiries promptly. With proven organizational skills and a proactive mindset, keeping records and invoices up to date would be a breeze for me. Moreover, my extensive experience in eCommerce management and project overseeing mean that I know exactly how to handle tight schedules without compromising on quality or accuracy. From order and inventory management to planning delivery routes - these aspects are not just familiar to me; they’ve been my daily affairs for years. Let's start with a trial; I assure you'll soon want to extend our collaboration even further. Let's make your courier business more efficient together!
$20 USD in 30 days
3.9
3.9

Hello, I am excited to apply for this role as it aligns perfectly with my three years of experience as a Customer Support Specialist and Virtual Assistant. I thrive in fast-paced environments where responsiveness and accuracy are critical. I have maintained a one hundred percent customer satisfaction rating and I am highly proficient in Slack for real-time communication. I am comfortable with Microsoft Office and have worked with CRM platforms including HubSpot, Zoho, and Salesforce. I will ensure customer tickets are closed promptly, the next-day delivery schedule is confirmed by four p.m., and your admin folder stays current with PODs, invoices, and mileage logs. I am organized, proactive, and detail-oriented. I am ready to start with a short trial and grow from there. I am based in Lagos, Nigeria, with flexible hours to align with your requirements. Thank you for considering my application. Best regards, Esther
$20 USD in 40 days
3.0
3.0

Hi There, I hope you are doing well! I'm Lulu Experienced working remotely for some international based companies such as Telstra and Netlink I am a Business Operation Analyst with more than 10 years of experience in the Manufacturing Industry, and Information Technology Industry. Skills in Administrative, Data Entry, Operation, Sales Support. Order Management, Invoicing, reconciliations, and end to end Business Process (from quote until collection) I am capable to use CRM Systems, SAP, Salesforce, Google Workspace, Microsoft Office 365, Asana, Clockify and other office applications I bring a comprehensive set of skills that I believe will be valuable for this role Thank you for your time and consideration of my candidacy. Regards Lulu
$20 USD in 40 days
3.1
3.1

Hello, I am very interested in supporting your courier company and helping manage daily operations efficiently. I have experience handling customer communication, organizing schedules, updating records, and managing administrative tasks with strong attention to detail. I am comfortable working in fast-paced environments where quick responses and clear communication are important, especially through Slack and similar platforms. I am skilled with Microsoft Office, including Excel and Word, and I can confidently manage spreadsheets, invoices, mileage logs, PODs, and customer records. I also have experience updating CRM systems and handling order tracking and logistics coordination to ensure drivers always receive accurate and updated information. I am organized, proactive, and reliable, with the ability to work independently and meet deadlines consistently. I would be happy to start with a short trial and demonstrate my ability to become a dependable long-term support member for your business. Thank you for your consideration.
$15 USD in 40 days
3.1
3.1

Dear [Hiring Manager], I am applying for the Courier Operations Virtual Assistant role to provide reliable daily support for your logistics operations. I bring strong experience in customer communication, scheduling, and administrative coordination within fast-paced environments. I am highly comfortable using Slack for real-time coordination with teams and drivers, ensuring quick responses and clear updates. I also have solid skills in Microsoft Office, CRM systems, and logistics platforms for accurate data and record management. I will ensure customer tickets are resolved efficiently, schedules are updated daily, and all invoices and PODs are properly organized. I am proactive, organized, and dependable, and I can quickly adapt to your internal processes and communication style. I am available for a short trial and committed to helping improve efficiency in your courier operations from day one. Looking forward to contributing to your team and long-term growth success and daily operations. Courier Operations Virtual Assistant | RUBEL UDDIN
$20 USD in 40 days
3.0
3.0

Piscataway, United States
Member since Feb 2, 2026
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