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We are a private dental clinic based in London, UK, looking for a proactive and reliable bilingual assistant to support our marketing, customer communication and daily operations. This is a long-term remote opportunity for someone who enjoys working independently, solving problems and using modern tools to improve efficiency. The ideal candidate should have strong English communication skills and preferably be able to communicate in Chinese (Mandarin), as this will make internal communication easier. Candidates can be based anywhere, including the UK, China or other countries. We are especially interested in candidates who are comfortable using AI tools such as ChatGPT to improve productivity, organise information, create content and streamline workflows. Main Responsibilities * Responding to customer enquiries via WhatsApp, TikTok, Instagram and other platforms * Following up with potential clients and supporting the customer journey from enquiry to booking * Preparing professional customer replies and improving communication templates * Supporting social media marketing activities, including content research, ideas and organisation * Helping manage customer information, spreadsheets and internal documents * Assisting with daily administrative tasks and improving business processes * Using AI tools (such as ChatGPT and similar platforms) to improve efficiency, create drafts, summarise information and support decision-making * Supporting other marketing and operational tasks as the business grows Requirements * Excellent written and spoken English skills (essential) * Mandarin Chinese communication skills preferred for easier internal communication * Experience using AI tools such as ChatGPT is highly preferred * Able to use AI tools effectively to improve work efficiency, not just basic copy and paste * Strong attention to detail and ability to follow instructions * Good communication skills and professional customer service attitude * Comfortable using online tools such as WhatsApp, Google Sheets, and social media platforms * Previous experience in customer service, sales, marketing, social media or administration is a plus * Reliable, organised and able to work independently Working Hours & Availability This is a flexible remote role with no fixed office hours. However, the assistant should be able to check customer messages regularly and respond within a reasonable time during agreed working periods. In addition to customer communication, we expect approximately 1 hour per day for routine tasks such as organising customer information, follow-ups, updating spreadsheets and completing assigned admin or marketing tasks. The total workload will vary depending on customer enquiries and business needs. Some days may be quieter, while other days may require more time. We are looking for someone who is flexible, responsive and comfortable working on an ongoing hourly basis rather than a fixed daily schedule. When applying, please include: 1. Your current location 2. Your Chinese and English proficiency level 3. Your previous experience in marketing, customer service or administration 4. Examples of how you have used AI tools such as ChatGPT in your work or studies 5. Your availability and expected hourly rate
Project ID: 40637077
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Hello, Thanks for your project. Here is my information following your requirements: 1. Current location: Shanghai, China, fully remote home‑based. 2. Language skills: Native Chinese speaker; fluent English for work. 3. Relevant experience: I worked for Microsoft global technical support. I solved customer issues via phone, email & video calls, scheduled meetings and maintained client relationships. Solid customer‑service and admin experience. 4. AI tool experience: I use ChatGPT for coding personal websites / small apps, writing customer service messages and sorting information. Not just simple copy‑paste. 5. Availability & rate: £10 GBP/hour. Max 8 hours per day, 40 hours per week. I am reliable and work well independently. I can handle customer support, follow‑ups, social‑media assistance and admin tasks for your dental clinic. Looking forward to your reply.
£10 GBP in 40 days
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Hi, I’m a bilingual finance and operations professional with 8+ years of experience at Pfizer, a global pharmaceutical and healthcare company. I also have a Master’s degree from the UK, where I lived and studied for two years. I’m a native Mandarin speaker with strong professional English communication skills. I’m highly organized and detail-oriented, with strong experience in administration, Excel/Google Sheets, documentation, data management, and process improvement. I also use ChatGPT and AI tools to improve efficiency, organize information, create content, and streamline workflows. I’m a quick learner, reliable, and comfortable working independently with international teams. I believe my healthcare industry experience, UK study background, bilingual communication skills, and strong administrative and AI capabilities would make me a good fit for this role. I’d be happy to support your clinic on a long-term basis.
£12 GBP in 40 days
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19 freelancers are bidding on average £11 GBP/hour for this job

Hello, I understand that you are seeking a proactive and reliable bilingual virtual assistant to support your marketing, customer communication, and daily operations for your private dental clinic based in London, UK. As a bilingual assistant with strong English communication skills and proficiency in Mandarin Chinese, I am well-equipped to assist with responding to customer inquiries, following up with potential clients, and supporting social media marketing activities. Additionally, I have experience using AI tools like ChatGPT to improve efficiency, create drafts, and support decision-making processes. I am comfortable working independently and using modern tools to enhance productivity, making me an ideal candidate for this long-term remote opportunity. I am available to work according to your business needs and workload in the UK timezone. Could you please provide more information on the specific AI tools and platforms you are currently using to streamline workflows and improve efficiency in your business operations? Best regards, Saddam
£13 GBP in 40 days
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Hello, As a leader of a large and talented team, I bring **16+ years' worth of skills and expertise** that your project needs. While my profile may not align exactly with the role you've outlined, I believe in **adapting my skills to suit the job at hand**, which has always made me an asset. I have an exceptional proficiency in using multiple online tools and managing data on platforms such as WhatsApp, Google Sheets and various social media channels. Regarding your interest in **AI tools**, our experience stretches beyond just copy-pasting; rather, our focus is on leveraging these tools effectively to solve problems and improve work efficiency. I will ensure the smooth integration of AI platforms like ChatGPT into your workflow to streamline communication, draft creation, information summarization and even decision-making processes for maximum productivity improvement. Lastly, while my linguistic abilities lie beyond Mandarin Chinese and UK English, we've honed our flexibility to work with multi-cultural teams across the globe. With my experience working with AI tools, understanding how to optimize customer service operations & managing daily administrative tasks, I am confident that I'm a perfect fit for the role. My team and I envision ourselves as long-term support members who can grow steadily with your business achieving mutual success along the way. Let's connect and discuss further on how we can help you achieve your goals! Thanks!
£14 GBP in 1 day
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We recently helped a business launch a custom software solution that streamlined operations and improved efficiency. We can assist your dental clinic by providing a proactive bilingual virtual assistant who can enhance customer communication and support your marketing efforts. With expertise in using AI tools like ChatGPT, I can improve productivity and streamline workflows effectively. Your project requires a reliable, organized individual with strong English communication skills and a proficiency in Mandarin. I specialize in customer service, marketing, and administrative support, ensuring professional interactions and efficient processes. I have done similar work: Web Design Project ([Link]), which elevated a brand's online presence and improved user engagement. I’d be happy to discuss how I can contribute to your clinic’s success and become a valuable long-term team member. Regards, Moegammadamieni
£10 GBP in 7 days
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Give me 60 seconds to understand your project, and I’ll show you how I can help bring it to life. With a skilled team experienced in marketing, customer support, and operational efficiencies, I am well-equipped to meet your clinic's needs. My proficiency in both English and Mandarin will enhance communication, ensuring a seamless customer journey. You can expect: ✅ Clear and reliable communication ✅ A structured plan with realistic milestones ✅ Quality work tailored to your requirements ✅ Regular progress updates ✅ On-time delivery and support throughout the project I have effectively utilized AI tools like ChatGPT to streamline processes, create engaging content, and enhance productivity. No upfront commitment is needed just to speak with me. Send me a message, tell me a little more about what you need, and I’ll suggest the best way to approach it. Let’s turn your project into something worth awarding. Willdene Abrahams [Portfolio Reference]
£10 GBP in 7 days
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Hi! I’m interested in joining your team as a Chinese-English Bilingual Virtual Assistant. I’m based in Malaysia and was raised with both Chinese and English education, allowing me to comfortably switch between both languages depending on the situation. I’m confident communicating with Chinese- and English-speaking clients and adapting my communication style professionally. My details: • Location: Malaysia • Chinese & English: Upper-intermediate to fluent communication • Customer Service: Previous experience in hotel reservations/customer service, handling enquiries and assisting customers with booking-related matters. • AI Experience: I regularly use ChatGPT and other AI tools for research, brainstorming, drafting content, summarising information, organising tasks and improving workflow efficiency. I always review and refine AI-generated content for accuracy and natural communication. • Availability: Minimum 20 hours/week, with flexibility to respond whenever I’m available • Expected Rate: USD 10/hour I’m organised, detail-oriented and comfortable using online tools such as WhatsApp, Google Sheets and social media platforms. I’m also eager to support customer communication, marketing and daily operations. I’d be happy to contribute as a reliable long-term team member and grow together with your business. Thank you for considering my application!
£10 GBP in 40 days
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Hi, my name is Wonita! ? I'm excited about the opportunity to support your dental clinic as a bilingual virtual assistant. With strong English communication skills and a conversational level in Mandarin, I can effectively enhance your customer interactions and streamline operations. I have experience in marketing, customer service, and administration, including managing social media platforms and responding to customer inquiries. My proficiency with AI tools like ChatGPT enables me to draft responses, summarize information, and improve workflows. Here’s how I can help: • Respond to inquiries via WhatsApp and social media • Follow up with potential clients, enhancing their journey • Prepare professional communication templates • Assist with content research for social media marketing • Organize customer information and internal documents I’m reliable, detail-oriented, and ready to grow alongside your business. You can view my portfolio here: [Your Portfolio Link]. Looking forward to hearing from you... and don't worry, I only debug code, not people's patience. ?
£11 GBP in 7 days
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Hello, I’m Panagiotis, and I can support your London clinic with bilingual communication, organised follow-ups, and dependable daily operations. I’m comfortable handling WhatsApp, Instagram, TikTok, Google Sheets, and internal admin with a calm, professional tone that suits patient-facing work. I also work actively with AI tools like ChatGPT to speed up drafting, summarise information, improve templates, organise workflows, and turn messy tasks into clear next steps, so the work is not just completed, but made more efficient. I’d be glad to help with customer replies, marketing support, and routine admin in a flexible, long-term setup. I value accuracy, responsiveness, and working independently. Best regards, Panagiotis
£14 GBP in 36 days
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Hello I am based in Serbia and work fluently in English. My background includes several years of customer service, social media marketing and administrative support for firms, and I regularly use ChatGPT to draft replies, organise spreadsheets and generate content ideas. I can monitor WhatsApp, Instagram and TikTok messages, follow up leads and keep patient records tidy in Google Sheets. I am comfortable using AI to create templates and summarise information, which will speed up your workflow. I am available 4‑5 hours a day and my rate is $35 per hour Could you tell me which CRM or spreadsheet format you prefer for patient data? Do you have any existing reply templates you would like me to improve? Are there specific AI prompts you already use for marketing content?
£10 GBP in 40 days
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I recently helped a client transform their initial concept into a polished, high-quality digital experience that exudes modernity and intuitiveness, ready to engage real users. I can help you bring your vision to life with a clean, user-friendly solution that not only looks professional but also works smoothly and supports your overall goals. I understand you're looking for something that feels clean, professional, and seamless, with a strong focus on usability and a well-integrated experience that flows naturally. I specialize in creating modern interfaces, strong visual designs, and engaging user experiences that are both functional and visually appealing. You can check out my similar project: "Marketing Websites" - [Link]. I am very interested in chatting with you about your projects and helping you build your business while achieving your goals. The only thing you will lose is some time on a free consultation. Kind Regards, Nanise Mostert I have done similar work: 3D design Marketing
£10 GBP in 7 days
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Hi, I’ve reviewed your project requirements carefully, and rather than sending you a generic proposal, I’d like to explain exactly how I would manage and deliver this project. As a Business Process Outsourcing (BPO) Specialist and Project Coordinator, I focus on the complete delivery process, ensuring that your marketing and customer support needs are met efficiently. For your project, my process would be: 1. **Requirement Review** I will analyze your specific needs regarding customer communication, marketing strategies, and operational support. 2. **Specialist Selection & Verification** I will source and screen bilingual professionals with strong English and Mandarin skills, prioritizing experience with AI tools like ChatGPT. 3. **Client Approval & Transparency** You will have the opportunity to review selected candidates’ credentials and previous work to ensure they meet your expectations. 4. **Project Coordination** I will manage workflows, track progress, and ensure organized communication throughout the project. 5. **Quality Control** I will monitor deliverables to guarantee they align with your requirements before final submission. 6. **Accountability** I remain your main point of contact, taking full responsibility for coordinating the project through to completion. The advantage of working with me is that you gain a dedicated professional who ensures quality and communication. I would be happy to confirm your need for bilingual support and AI tool proficiency before outlining my execution plan. If you seek someone who takes ownership of the project, I would welcome the opportunity to work with you. Kind regards, JaniceR92 Business Process Outsourcing (BPO) Specialist Project Coordination | Outsourcing | Client Communication | Quality Control [Portfolio Reference]
£10 GBP in 7 days
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Coming from a Chinese background with excellent proficiency in both Mandarin and English, I understand the critical aspects of communication in your dental clinic's operations very well. As someone who has always embraced the power of technology, I have significant experience using AI tools like ChatGPT and similar platforms to not just improve efficiency but also to add value. Whether it be using these tools to draft content, create summaries, or support decision-making, I can bring a comprehensive skillset to the virtual assistant role you require. Having previously worked in social media marketing and being well-versed with popular platforms like WhatsApp and TikTok, I am confident in my ability to elevate your clinic’s online presence. Furthermore, my strong attention to detail coupled with my previous customer service experience enables me to handle enquiries promptly and professionally. I am more than comfortable in working on an 'ongoing hourly basis' such as you required showing my flexibility and adaptiveness. Overall, I believe that I can contribute effectively not only by assisting with various administrative tasks and supporting smooth communication processes but also by using my problem-solving abilities to improve business operations as your clinic grows.
£13 GBP in 40 days
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Tokyo, China
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Member since Aug 10, 2026
£8-12 GBP / hour
$10-30 AUD
$250-750 USD
₹12500-37500 INR
$10-30 USD
$50000-100000 USD
$250-750 USD
$250-750 USD
$30-250 CAD
$2-8 USD / hour
$250-750 USD
$250-750 USD
$2-8 USD / hour
₹750-1250 INR / hour
₹600-1500 INR
$250-750 USD
$8-15 USD / hour
₹1500-12500 INR
₹600-1500 INR
₹600-1500 INR
$250-750 USD